Holiday Inn Cochin, an IHG Hotel

The check-in process was smooth, and the staff were exceptionally friendly and helpful throughout my stay. The room was clean, comfortable, and well-equipped with all the necessary amenities.

The hotel offered a variety of facilities, including a fitness center and an on-site restaurant with a good selection of meals.

The location was convenient, making it easy to explore the surrounding area.

Amazing view and hotel rooms are well maintained. The effort of housekeeping team for maintaining the cleanliness and hygiene is highly appreciable. Archana is one the staff who always comes with a smiley face. She made our stay comfortable.

Firstly, the front desk staff Anumol in this hotel set a new standard for excellence in customer service. Their unwavering dedication to providing personalized, attentive, and anticipatory service truly distinguishes them as exemplary professionals in the hospitality industry. I left the hotel with a profound sense of satisfaction and appreciation for the level of care and attention I received from the front desk staff. Without a doubt, their outstanding service significantly contributed to making my stay a truly exceptional and memorable one. I wholeheartedly recommend this hotel to any discerning traveler seeking a superlative guest experience.

"We had an amazing stay ! The staff was incredibly friendly and accommodating, special mention to HK team Ms arya & krishnapriya "The housekeeping service was exceptional. Our room was always impeccably cleaned and well-maintained throughout our stay. The housekeeping staff was courteous, thorough, and went above and beyond to ensure our comfort. We were very impressed with the level of cleanliness and attention to detail. and the location was perfect for exploring the city. We will definitely be returning on our next trip. Highly recommend!"

The hotel staff is very courteous and especially the food is very delicious 😋, Mr BAPUNA is so good whenever meet us with happy face. The stay was super👍. Enjoyed our stay to the fullest. The breakfast was also filling with a lot of varieties. Full value for money.

I happen to go to holiday inn for refreshing myself and have a coffee as it was 7am in the morning. I didn’t have a booking with them or anything. I walked in to the lobby and the gentleman at the reception was very kind when I told him why I was there. He guided me to the refreshment area and also offered me to have breakfast buffet when I said I want to grab a bite. I didn’t have the appetite to do justice to the breakfast buffet hence I decided to grab a coffee at the lounge. The staff at the lounge was also very kind, asked if the coffee was ok as he had made it a little strong and to his luck I love strong coffee. So far it has been a lovely experience since the time I landed in kochi. Looking forward to rest of my trip and also will definitely consider staying here next time just to experience the staff service 😊

Good location, great rooms, sumptuous food and awesome service.
A special shout out to githin arya salahudeen from the house keeping department for being very hands on, excellent service, she is very kind enough for providing each of our service requests on time.

The buffet food was absolutely delightful, and we were impressed by the exceptional service provided by Shubham. His attentiveness and helpfulness made our dining experience truly enjoyable. Highly recommended!

So I've been here 4 hours and I'm writing a review because I was asked to!

I had a faulty kettle and they replaced with a new one immediately. Raman is a very amenable fella with a nice smile.

Now I'm going to boil said kettle and make a brew.

I may even remember to return to this review and edit once I have woken up a little and experienced more than this rather lovely clean comfortable room :) .

Friendly staff with a good customer-oriented attitude and service. Well, taken care of housekeeping staff are githin arya arjun jibin . The back-end service from the kitchen is excellent. Thanks to all your staf for providing such a excellent service .Keep up your Good work team!

I had an excellent and comforting experience at Holiday Inn during a meet from my office. All the staffs were very polite and friendly, especially Fasna and Akhil, who were helping us throughout the meeting and made sure we were having all the required items on time.

Every time I come here and i thank myself for being connected with IHG since a long time. Service is amazing here. It's an absolute delight speaking to the staff. They are very cordial and helpful, out of their way. Small things matter, like the house keeping staff arranged my daughter's stuffed toys in a very funny manner, the f&b staff assisted me for lunch when I was getting late, the front desk staff assisted me in everything i wanted. It's an absolute pleasure to stay here. Special thanx to Mr. Anoop and Mrs Amrita.
***** star treatment

Food Services Excellence: During my stay at Hotel Holiday Inn, I was consistently impressed by the exceptional food services provided. The restaurant staff demonstrated a deep understanding of culinary offerings, providing insightful recommendations and ensuring that every meal was a delightful experience. From breakfast buffets to à la carte dinners, the quality and variety of food exceeded my expectations. Their attention to detail and commitment to guest satisfaction truly set them apart.by salahudeen jasal alan

Hotel Holiday Inn Cochin's food and beverage service was outstanding, thanks to the exceptional efforts of nidhun Salavudeen, ebin, Akhil, and Jasal. Their attention to detail and personalized approach ensured that my dining experience was nothing short of perfect. I look forward to returning soon to enjoy their hospitality again.

Chose to stay here for a birthday celebration and they did a really good job decorating the room and getting us a cake at 12 (a super delicious one that too!).
The room and the washroom were all super clean and spacious. We used the sauna and the pool, and overall had a super relaxing stay. We opted to have both breakfast and dinner here. They have a decent spread for both breakfast and dinner. Bakarwadi did tend to get a little crowded when the hotel is full, so if recommend coming in a bit early if possible.
The good is really good, on weekends they have special additions to the menu, so if recommend coming for a buffet then.
Overall, we had a pleasant experience, enjoyed the relaxing stay and delicious food!

The rooms are well-appointed and clean, the staff is BAPUNA friendly and attentive, and their amenities, such as pools, fitness centers, and restaurants, enhance the overall experience. Whether it's for business or leisure, HOLIDAY INN is a reliable choice for a comfortable and enjoyable stay.

Housekeeping Review: I wanted to take a moment to express my gratitude to Mr Randeep for the excellent housekeeping service I received. He did a fantastic job of keeping room clean and organized. His attention to detail is truly commendable, and I was impressed by his thoroughness in every corner of the room

I had the pleasure of dining at Hotel Holiday Inn Cochin and was thoroughly impressed by the exceptional service provided by nidhun, Salavudeen, Akhil, and Jasal. Their professionalism and attention to detail made me feel like a valued guest, and their genuine warmth created a memorable dining experience.

I recently had the pleasure of staying at the luxurious five star hotel, and I must say, it was an unforgettable experience. From the moment I stepped into the grand lobby, I was greeted with warm smiles and exceptional service by the housekeeping staff, particularly Krishna and Jibin.

The room itself was immaculately clean and well-maintained. The bed was incredibly comfortable and the amenities provided were of top-notch quality. Krishna and Jibin made sure that my room was always kept in pristine condition, and any additional requests I had were promptly fulfilled.

The stay was amazing its a very nice hotel embedded with some good hearted staffs,especially the reception, restaurants and housekeeping. Masala restaurant was just like our home kitchen as it's provide a multi cuisine menu. The staffs at the restaurant are well trained and was very supportive especially during breakfast also the reception and housekeeping staffs are smiling and ready to help ..