Cholan Tours Pvt. Ltd - Coimbatore

Smooth Travel Experience with an Excellent Driver

I recently embarked on a trip and had the pleasure of experiencing smooth and hassle-free travel, thanks to the excellent travel Cholan tours and driver Mr Shiva who accompanied me. From the moment we set off until the end of the journey, the driver's professionalism, skill, and dedication to providing a comfortable experience were evident.

First and foremost, the driver's punctuality was commendable. They arrived at the designated pick-up location right on time, allowing for a stress-free start to the journey. Their reliability gave me peace of mind, knowing that I could trust them to stick to the agreed schedule.

Throughout the trip, the driver demonstrated exceptional driving skills. They maintained a safe and steady pace, ensuring a smooth ride for all passengers. Their attentiveness to traffic conditions and adherence to road rules further contributed to the overall comfort and safety of the journey.

What truly set this driver apart was their knowledge and familiarity with the route and destinations. They navigated through different roads and areas with ease, minimizing any chances of getting lost or encountering unnecessary delays. Their expertise in selecting the most efficient routes saved time and made the travel experience more enjoyable.

Moreover, the driver's friendly and accommodating nature added a personal touch to the journey. They were approachable and readily available to address any questions or concerns I had along the way. Their pleasant demeanor and willingness to engage in conversation made the travel experience more enjoyable and created a welcoming atmosphere.

The vehicle itself was clean, well-maintained, and comfortable. The driver ensured a clean and tidy environment, making the journey more pleasant. Additionally, the driver's attentiveness to the passengers' needs, such as adjusting the temperature or accommodating special requests, showcased their commitment to providing exceptional service.

In summary, my travel experience with the driver was outstanding. Their professionalism, punctuality, driving skills, and knowledge of the route made for a smooth and enjoyable journey. Their friendly and accommodating nature further enhanced the experience. I highly recommend this driver to anyone seeking a reliable, comfortable, and pleasant travel experience.

Worst experience during my trip from Coimbatore to Ooty for 2 days..

I planned for a 2 days family trip to Ooty and hired a cab from Cholan Tours with the intention to have a comfortable journey with a professional driver. Cholan charged premium rates for the booking and assured for premium services. However, it seems that they have tie-ups with local vendors who have greedy unprofessional low-paid drivers. Once I onboarded the cab, driver started talking great about all those shops in Ooty where he gets commission on your visit/ shopping. Once we reached Ooty, he tried to replace tourist attractions with those shops and wanted us to spend all our time to those tea factory, chocolate shops, handloom shops etc. which were never part of itinerary. When we refused to go to those places and didn't shop at one store where we agreed to go, and complaint to Cholan team, driver became arrogant and misbehaved during the trip. Next day again, he dared to take us to one such shop without even asking us as if we were at his mercy.

Rash driving on hilly area was another issue with the driver. He always overtook on turns and it was a narrow escape couple of times and we had to ask him to go slow multiple times. My trip was agreed as AC trip but he didn't use AC for most of the times. I may still agree while going to Ooty as it was a climbing journey but even during return and inspite of asking again n again, he refused to start AC and made it very inconvenient to all, especially for kids.

Overall, a greedy low-paid driver ruined my trip and thanks to Cholan Tours for this as they make money by selling promises of luxurious trip to customers and then provide sub-standard services with the help of such local vendors.