Urban Drive

Guy's , Delhi has got one of the best Car rental services. "Urban Drive" I have used their services and they are extremely good in their domain. Team was very humble and polite and my whole experience was amazing. Give it a try if you're looking for Car rentals in Delhi.

Best self driven car rentals in Delhi. Car was brand new and the staff was quite professional. Enjoyed driving with urban drive.

Humble Staff, Great quality of service and the car was in top notch condition. Loved the experience!

Had an amazing experience with Urban Drive. Polite and well mannered staff. Easy process with "NO MACH MACH" :)

Nice company to hire bike in delhi.
Cheaper and hassle free.

"Great experience nice service.."

Great Experience!!!

best service

Goos services

Initially i rated 1 star for the miscommunication which was happened earlier and the fault of management team at wakad .

After getting better response from support team ( mohit sir) in a 12 hours , I will surly think of urban drive for rental .

Car was in good condition but older than what I was told by the salesman before booking.
Car was delivered half an hour late which I had accounted for, so no problem.
I got an upgrade, I loved the gesture but the car was owned by first choice whose services I had used earlier and had I rented directly from them would have saved me lots of money. I didn't like the driver harassing for tip, so didn't book through First Choice.
I wasn't stopped anywhere though I crossed 3 state borders. If I would have, I might have an issue using sub leased self drive car. Of course they keep their hands clean by not giving you any physical document except car documents.
I wasn't aware what was to happen with me but you do, now. So you're in a better position to decide whether to hire from them or not.
If you are good paying double of what others charge for home delivery AND you're okay not getting your deposit refunded in a month, followed by another 2 months delay due to Corona AND getting a PROFORMA INVOICE deducting 100% of the deposit, mind you neither 99% nor 101% towards cost of wing mirror glass only of Ford EcoSport. This HAS NOT costed them INR 100 in local market and they are charging me INR 5000 imagine.
If you don't want to feel cheated after a nice trip, if you're not willing to ruin your trip by risking legal complications for driving a car hired by someone else and you want to book the invoice in your books of account since Proforma invoice is not a proof of expenditure, this simply shows person issuing the proforma instead of invoice IS COLLECTING THE TAXES FROM YOU BUT MIGHT NOT BE DEPOSITING WITH THE GOVERNMENT.
If you ask me I'd say DON'T HIRE FROM THEM.
They have a motivated sales team. Let's see how well they handle Customer concerns. And yes owner, please don't give the canned response to mail to care@... I've already done that though not in detail, since you already know everything. Long review is for others to take informed decision.

Calling the customer care right now number of times but no response.

The worst ever experience in the field of rental cars. It has been three weeks from my booking date and till now there is no clue of deposit amount. Company is not much concerned about their costumer after the booking is over. There are many other self rental companies are available in Delhi, so choose wisely.