Austins Department Store

I took my fiance to Austins today to get some perfume. She didn't really know what she wanted, but it was a treat so we took our time looking around. The staff member we talked to was excellent and knew the products very well. My partner decided to go with Dior's J'adore, which we're both very happy with. I highly recommend this shop if you're looking for perfume or aftershave; they stock a huge selection and have very knowledgeable staff :)

I've just seen the updated 360 inside photos with the ability to walk the 5 stores. The range of brands and merchandise is so impressive, if you enjoy shopping make this your place to go. By far the best store in the South West. 2024 marks 100 years
trading for Austins, I am not surprised they are thriving, given the level of reinvestment you can feel the love and pride. these guys are passionate retailers and ambassador's for customer service. Love it all thank you for being here Austins you make Newton Abbot a compelling destination.PS TAKE A PITSTOP FOR THE BEST COFFEE AND SCONES AND CAKES IN TOWN

A gem of an independent! First class service and amazing product offer. I will definitely return when I'm visiting Devon!

I came into the Lingerie Dept today and had a bra fitting with Charlotte - suffering with Anxiety I was feeling quite stressed; however, Charlotte was an absolute star very thorough asking questions and explaining all of my questions. She made me feel very comfortable and spent the whole time listening and helping me. Charlotte is a real asset to your fabulous store and I can't wait to visit again (not sure I'll need another bra for a while!)

Wonderful store with staff so friendly and actually want to serve you. Beautiful products well worth a visit.

So lucky to have Austins... I've just moved here from Hadleigh in Essex. This is a must to Newton Abbot. We had nothing like this from where I came from. Have used lots since I've been here. It has everything you need. X

What a terrific shop,
First visit ever and very pleasantly surprised, how professional the staff were, felt like Harrods.
Well done to everyone, and thank you for making our visit memorable. 😊

Delightful, helpful staff. Lovely cafe.
Prices are quite competitive. Lovely range of womens clothing.

I visited the men’s suit department today, the care and attention I received was amazing, I bought a suit which fits perfectly (not easy) would throughly recommend a visit for his advice alone thanks

Well stocked for ladies, especially. Plus, it's a very nice cafe

Nice staff and a great range of quality clothing and lots more

Having walked around many shops, I always end up returning to Austins because I always find exactly what I need. Yesterday was no exception for both myself and my husband. We visited both the men's department and the shoe shop within the main store. Such a great choice, and the staff were so Fri and helpful. Not overpriced either, and the quality speaks for itself.

I spent 2hrs in the Cafe whilst C was enjoying her shopping.
A pleasant place to be.

Excellent Newton Abbott would be nothing without it .please continue to be the excellent store that it is .To everyone support it if you can would be a big loss to loose it

Visited the Men's department today to purchase trousers and shirts for business.
Feeling anxious as I'm on the large side.
The Gentleman who served me (didn't get his name) was so professional. Put me at ease and his knowledge made the experience so much easier.
Would highly recommend anyone to shop there.
5* service

Good range of items with friendly, attentive staff.

Austins is a wonderful shop. A proper department store. I love shopping there. Just a shame it's too far away for me to visit more often. There are three other Austins shops in Newton Abbott.

Great place to visit highly recommend this store . Great customer service always .

I had a fabulous interaction when I came in today… I was served my Martha who helped me find the perfect makeup for me- she listened to everything I requested and provided the best products for me. Her customer service was excellent and she was so patient with me . Very impressed

Went to Austins for a meal how sad very little was on offer for ceolic,was offered jacket potato or a cake so I had a coffee ☕ very nice it was too so please can we have meals on offer for someone with ceolic disease.on a good note excellent store .