M&S Simply Food

I was served early evening today by Andras and Joe who were very helpful at the store. I tried to buy a meal deal, but I picked the wrong sandwich which was not included, Andras directed me to the meal deal mains and kindly suggested a sandwich that I liked. Thanks Andras for the recommendation. You can’t go wrong with a BLT truth.

Had a lovely experience at this branch yesterday. One of the young shop assistants - his colleagues were calling him 'Gay R' (not sure what that was about) - took the time to help me pair a gorgeous red with the sirloin I picked up for dinner. It went down very well with the Missus

Lovely supermarket.Very clean and got everything we wanted

I took the wife and kids up to Butlin's for a family day-out the other day and we stopped off at M&S to cool-down before we continued our voyage. Usually the staff at these places are cold and unwelcoming, but this time was different. This time a young gentleman, who introduced himself as Joe Guanyu, made it his mission to ensure that we all had a smooth shopping experience.

My day job involves driving trucks up and down the motorway, so I am sure that my truck driving partner, Sam Hughes, and I will be visiting this branch on a frequent basis.

After a horrible incident on the motorway, the members of staff here, Sabuj, Karim and Steve, showed us so much kindness, while we waited for someone to take us home.
M&S these members of staff deserve so much praise. Please see that they get it, along with a reward.
Another member of staff, Alex, I'm not sure if he was a staff member of M&S, brought our daughter a drink.
Cobham services should be so proud of all their staff!!!

Pleasant shop, service was slow but some tills were broken in all fairness, new trainee’s efforts were commendable in the circumstances, I think his name was Joe r4. Saved the experience for me.

While visiting this store today I witnessed a customer complaining about something of which the manager could do nothing about as he had no receipt. In response to this, this petulant customer resorted to an extremely offensive and racist comment which personally I found utterly disgusting. Unfortunately the customer disappeared before I or any one else who overheard this conversation had a chance to say anything. I just wanted to express how well the manager handled this disgusting abuse and how ashamed I was at not managing to say anything to the odious offender! I do not know the name of the manager but he was working today at about 12.20am and believe he deserves some sort of gold medal for dealing with that kind of vile behaviour. No one should have to tolerate abusive, bigotted behaviour like that!

I was very impressed with the M&S cobham layout there was variety of options available with good level of quality despite being a small store
And one of the staff called Swonima was very
brilliant yesterday she spent a lot of time assisting me despite busy environment. She has restored my faith on customer service as well

This guy named Karim is a rock star!... Taught me Spanish while shopping and provided some outstanding stand up comedy. Very interesting experience.

It's okay. Staff always busy playing on their mobiles sitting down offering zero customer service.

Had everything I was looking for... and at normal prices! :)

Good selection with M&S's quality

Much needed break.

Very nice sandwich, no kids so 4 star