WHSmith

The post office queue can get long but the WHSmith side of things is fine. Look out for the vouchers you get when you make any purchase and the clearance section upstairs.

It’s a good place everyone is nice

Great book store, childrens' books, adults' books. Even got cute little toys. Also got stationary!

Good newsagent, stationery & book store with helpful staff.

It had all my books

Helpful and got what I needed

Super

Very helpful

I visited today to use the post office which I thought was still at the top of Sutton so I had quite the walk! (Haven't been to a post office for years) The post office was ok, 2 men on tills, got seen very quick to pick up a form.
I took a look around WHSmith, everything seemed presentable and well stocked. I could only see one person working, his name was Martin. I did approach him to ask a quetion whilst he was restocking, he was more then happy to help and had a great attitude considering it looked like he was lone working.
I filled out my form and went back to the post office to send it off but this time I ended up in a queue of atleast 20 people. It took a while to get seen but I can't blame the two men workers at the tills they were doing their best. I interacted with both the workers at the tills, both were helpful. I wouldn't say happy though, I wouldn't be either if I didn't have the right amount of staff to help with the queue.

Always well stocked, but abit frustrating that they no longer have someone on the counter all the time and you have to press the bell and wait if want something behind the counter like football/Pokémon cards.

Before they opened the post office in this Sutton high Street store it was much better but now the post office is in there it has changed great deal. If it is staff from the store who runs the post office they should put more staff in there because it feels like you are waiting for an entity o get served and for one person like myself who ca not stand in line for long periods at a time because of my back and legs l dread to think what it is like or old age persons and disabled like myself and my hubby they should employ more staff other than the 2 ladies l seen in there.

It's an obstacle course for someone in an electric wheelchair. The queue system for the in store postoffice is tight but manageable. Staff are helpful and friendly

Store was open at 10:30 which is great on a Sunday. Bought watercolour brushes, excellent value for money! Was slightly concerned to overhear the staff discussing that there were only three staff in currently.

Really helpful staff, polite and friendly and they always have time to fuss my dog.
As my dog is always with me because I have her lead in my right hand which helps my disability.

Smith's has access to face mask quick buy if you forget one. Postal services & shop access are kept well apart for access & exit as far as possible.