Spire Liverpool Hospital

As far as needing surgery goes, I had the most fantastic experience at Spire. I expected things to be quite daunting being a first-tine private patient but admin staff communicated regularly with me and I received info and instructions in a timely fashion, everything was organised perfectly so I felt that I was expected and that people were ready and waiting for my arrival. I felt like a VIP for the day! My room was clean and well equipped with a lovely view, and I can't thank the staff enough for the care I received during my short stay. Admin staff, nursing staff, anaesthetists, theatre staff, recovery staff, pharmacist, and my consultant Mr Drakeley all did what they were supposed to do and excelled themselves. I'm really glad I came here for my surgery as I was treated so wonderfully. 5 stars, well deserved

I recently had hernia surgery here and straight from the off everything was fantastic, from the receptionists to the nurses, up to the anesthetist and surgeon. Everybody was so welcoming and helpful and put me at ease right up to the operation. I was well looked after before being allowed home.

Cannot praise the staff and surgeons enough at Spire, partner had a hip replacement done and from the moment we arrived we were were kept up to date with everything. The hospital was spotless the rooms had excellent facilities and the wonderful staff were there round the clock, even the catering staff are amazing and a huge thanks to Mr Davidson and the theatre staff for the care and attention they gave my partner to feel at ease on the day of his operation

Just had knee replacement done here and cannot fault the care i was given by everybody from my first appointment with Dr Kalra to the day I was discharged. I must make a special thanks to Paul (theatre staff) and Dr Jonas the anaesthetist who were so good and kind and definitely made me more relaxed thank you both so much.Enjoy your retirement Paul

I recently had a knee operation at the spire and I was impressed with the service. All the staff who looked after me were exemplary. From the consultant to the heath care and kitchen staff they were professional, caring and I felt looked after.

My experience at the Spire Liverpool Hospital has been very positive in every phase from my first examination to the final surgery. The ambient is very well organized with staff friendly, respectful and utterly professional, visibly happy to do their work. I would like to thank the consultant/surgeon Mrs Banks, and all the staff that has looked after me during my short permanence from the very kind cathering personnel to all the nurses expecially Rachel, Alix, Emily, Julia.

I've recently had a total hip replacement operation here and stayed in for two nights. From my initial consultation in May with Mr Fountain, to my aftercare now, I can honestly say I have been looked after so well. The reception staff are pleasant. Pre-op nurse (Carol) was thorough explaining the details and making sure I understood everything, answering any questions I had. Nursing staff introduced themselves on each shift. I had a few upsetting moments after the operation and I was treated with compassion from the care staff and sorted out very quickly. The catering staff were happy to advise on choice of meals and I enjoyed all of them. The theatre staff and anaesthetist were really friendly and reassuring. Physio exercises were explained and they worked with me at my pace, giving encouragement at both sessions. Even the porter who wheeled me out when I was leaving, advised the best way of getting into the car as I was really apprehensive about this bit. Any questions I've had along my journey have been answered and no question was deemed to be 'a daft one' I will always be extremely grateful to Mr Fountain for many reasons ....1) firstly listening to me (when others didn't !!)...2) giving me my confidence back...3) helping me regain my independence...4) making me smile and be happy again. Thank you all so very much.

Mr Malloy is professional, friendly, easy to talk to and explains everything well,
Lee the radiographer was very pleasant and again explained everything well, Adam on the reception desk was polite and friendly
Very grateful for the treatment I have received here.

Amazing facilities and even better staff! The clinic was perfectly covid safe, well managed and beautifully clean. Every staff member I came into contact with was wonderful (even when I was in a bad mood) and couldn’t have done more for me. Special shout out to the staff nurse for truly looking after me and the anaesthetics team for making me feel completely comfortable going into the procedure.
Obviously waiting isn’t fun given I was quite low on the list, however this is completely understandable and acceptable so cannot negatively affect my rating.

I was in the Spire last week, as a NHS patient, for a knee operation and I can't recommend it highly enough. I met Mrs Banks, my consultant, 4 times in the last year to discuss my injuries. She has always been very reassuring and informative when discussing my injury and possible procedures. I had a small issue and was kept in longer than planned but the care given to me was fantastic both pre and post op. Special mention to Danielle, Ivana and Sally but all the staff from reception to the physios have been great. Thank you.

I had my op last August with Dr brown and he done a excellent job and the staff were lovely and kind to me definitely would have more op there 🙂

Bone & Joint Centre in Spire Liverpool are world class. It’s only because of Claire and Beth in the reception. It’s just the way they welcome the patients/visitors with a big smile in their face. It doesn’t feel like a hospital. It feel homely to me. Because there was a time when I had three appointments in same day. I’ve never felt lonely or left alone while I was in reception waiting area enjoining my usual cappuccino.

I’ve been getting the services from bone & joint centre since it was built and I’ve been a patient of Lourdes Hospital hospital since year 2003 before it was changed to Spire Liverpool Hospital. Over the past 20 years I’ve been looked after by at least 22 consultants/doctors and they were brilliant. But the consultants from the bone & Joint Centre were world class specially Mr J Davidson one of the best orthopaedic surgeons I’ve ever meet.
My experience says that I feel very comfortable with him.

I must mention Mr N Roland, another world class ENT consultant. Very quick to discover the root of the problems of a patient. His smiling face helps the patient forget their pain.

Looking forward to see Clair & Bath soon and Mr Davidson after returning from his holiday.

Wish you the very best in life and in your profession.

Great staff who couldn't do enough to help. The team at the bone and joint centre were fantastic. Betty was extremely friendly, professional, and able to sort out new appointments after a few errors elsewhere. Surgery with Mr Brown and treatment after care have so far been excellent. Thank you

My partner had an operation on hernia on the 23rd of May in Spire hospital. We just wanted to say huge thank you to two lovely nurses working on that day on the ward Johny and Zi who was looking after my Alex and me too for all time being there. Their patient care was five star and whole journey was nice and smooth. Great people who do their job with smile and dedication.! 👏👍🙏😊

Mr Rowland and team made me and my two children so welcome. The receptionist also went out of her way to get my son an appointment on the day I called. My youngest is autistic and the nurse working with Mr Rowland entertained him the whole time we were there ( even checking his perfectly fine eyes and throat at his insistence). We were listened to and well looked after.

Had a hernia op on Mon 27th Nov 2023 i can not fault anything, Mr Howe and all the staff were excellent, thank you all for a pleasant experience, considering i just wanted it over and done with.

Following on from my previous review I've had my operation to my elbow with Dr Kent and I have to admit that my elbow and my arm is so much better than it was previously the pre op team were amazing and helpful and the nurses were very helpful and calling in on me regularly to check up on me and the physio team were really helpful and they help set my arm up in the cast to help keep my arm straight while recovering I can't thank them all enough and another thank you to Dr Kent I really do appreciate what you have done for me

From the initial consultation to the surgery and after care absolutely first class. Mr Andrew Taylor the consultant was superb. The anaesthetist - Ms Fahy
provided reassurance with kindness that dispelled any anxiety. The nursing staff from Emma and Danielle and operating theatre staff whose names I was too drowsy to remember were all fantastic. Indeed the whole team. Unequivocally, Mr Taylor works to a very high standard.

I was discharged yesterday having had a total hip replacement. I.d never been in hospital before and was really scared, however Staff nurse Alice who looked after me gave complete reassurance. I would like to say a huge thank you to Mr Peter and all his team who have given me a new lease of life. The care and attention from everyone was second to none .Steph /Adam gave good physio care along with plenty of reassurance. My room was kept really lovely and all the meals were so yummy ! The night time staff also need a huge thank you for their care giving painkillers etc . Thank you all once again .

I went to see josh Lake in the physio department with chronic back pain, after 6 sessions he had me right as rain, couldn’t recommend this place high enough! The whole team were professional and efficient throughout 👏