Amman Tawe Partnership - Garnant Branch

The nurse my mum saw was brilliant
Suzanne Grey, very professional.
Caring, thoughtful and thorough.

All surgeries are understaffed and struggling, but they have always prioritised my 1 year old and squeezed him in when needed. Even though there is only 1 doctor who sees to babies, we have always be seen on the day and he is absolutely amazing with the little ones and with reassuring the parents! Would strongly recommend x

Always helpful, have always got an appointment when needed.

Very caring, friendly and helpful staff and doctors

Good luck getting an appointment 🤣

Dr Williams has to be by far the most arrogant and useless GP I think Wales has ever had. Failed an end of life 86 year old woman who needed extra pain relief very quickly, was told when he did the house visit that a nurse had requested a driver to be reinstated which seemed to really offend his ego, in doing so that request on the Thursday by Dr Williams was supposed to have had her set up by the weekend as she was in constant terrible pain due to her cancer pain, and a phone call would of been made from the surgery to my wife on the Friday to advise when this would be. After waiting all day Friday for the call we ring the surgery at 3pm only to be told Dr Williams had not requested any call and that he had not arranged anything but would instead discuss this with another doctor next week on the Tuesday......this was someone who actually passed away a week later. From many voices around Garnant when this GP leaves the surgery and retires it will signal a sigh of relief to many.

Left my 82 year old mother bed-bound with no help for 4 weeks, finally my daughter and I went down and begged for help for my mum and my disabled step-dad who just wasn’t coping anymore even with as much help as I could give. The doctor told my mum, who had a cracked vertebrae and was in agony that he didn’t believe in pain killers or back braces, she was in so much pain I begged for a doctor make a home visit to check on her because I thought she was dying but he refused and told me to phone and get the paramedics out to her if I was that worried. Mum died this past Saturday, thank you Amman Tawe Partnership for destroying my life. My mum was a fit and able 82 year old who took care of myself and my step-dad, loved a walk round the shops and on the mountain with her dogs, kept a spotless house and kept all her grand children and great grand children in check for me, your total lack of care took her much sooner than she should’ve gone and I will NEVER forgive you or put my trust in you again!

Well if you want an uncaring don’t give a toss set of doctors and staff that won’t see you and dont give a toss about pain or even if your dying
Then this is the practice for you

Wouldn't bother unless you want substandard care and an argument everytime you need to see a GP or get a prescription! Utter shambles of a practice!

Would rather see a vet than any of the so called medical staff there, was told my 68 year old husband was misbehaving when in fact he was dieing from heart and lung failure,he passed away 9 days after I tried to get the doctors help