Pets at Home Accrington

Just had excellent service from a young girl called Danielle in the Accrington branch. She was very helpful and knowledgeable when I needed advice on fish, and what to add and not to add to my tank. Nothing was too much trouble for her. Lovely girl. Thank you Danielle 😊

Popped into the store last night and spoke to Aiden at the tills about food for a puppy I plan to get.

His advice was really helpful and well thought out. I will definitely be returning to the store on the future.

Vet's for pets are very caring people, they make the visit as calming as possible for your pets

Was OK but now they have stopper giving vouchers off and it was good to get things a little cheaper.

Great store, very helpful staff.
Only downside is the car park could be bigger and cleaner, perhaps only struggled as went at peak time.

Great store, lots of stock and selection. Staff are fantastic.

Fantastic experience. Contacted in the morning to enquire about Gerbils as my daughter really wanted a pet. Arrived and got all the information advice and knowledge needed to ensure we could care for our new pets. Every staff member we spent time with was polite, respectful and supportive. We will definitely be returning and can't thank them enough and they made my daughter extremely happy and ensure we had everything that was needed to care for them properly. Thanks for everything.

The staff here are amazing bit pricey On fish but when been to other shops for fish pets at home know what they are doing and talking about AMAZING FROM NOW ON PETS AT HOME ALL THE WAY

I took my dog for a nail clip the young lady was extremely helpful

We visited here with a 6 month old large puppy, the staff welcomed us as soon as we got through the door and made they made such a fuss over the puppy and gave him a treat.
The staff here are excellent and really know the range of products that they sell.
We were looking for a substantial collar as even though he is six months old he already weighs over 4 stone. The sales assistant went straight to the stand and showed us the range of collars that would be suitable and even found one for us that could be adjusted as he grows bigger.
All the staff made a fuss of the puppy.
Definitely a 5 star rating for this store.

We got our 2 rabbits Softie and Tufton from here. Unwanted and unsold they were so I adopted them. 😊

Looks clean, well maintained and the staff are polite and helpful.

Went in yesterday to buy vivarium for my tarantula,very impressed with the customer service,I wish I'd have asked the young man's name who served me,very helpful,he was quite a big lad with tattoos and piercings,please pass this on to him if you can

Raf was an absolute gem, helped me log back into my account, gave me advice on what toys to get for my dog and listened to me, thank you so much for your lovely customer service

Best pets at home I think I've ever been to. The range of items for dogs is amazing. I went in for a halti head collar for my Belgian shepherd, after trying a range of pets at home and independent pet shops and this was my last attempt, I didn't expect to get one and there was a wide range! There was also fish which kept my young son preoccupied!

Always friendly, caring considerate x

Great, helpfull staff who are ready to help. Always well stocked shelves and advice given if they don't have what your looking for.

Great pet store got everything I need.

Helpful friendly staff. Ordered online, very easy, collected within the hour. Very satisfied.

Staff were very helpful & the store was easy too find & access ideal for disabled customers & very clean & tidy. You can access there phone number online too ring & check your order or a certain item is in store before leaving home too pick it up which is great if (for instance you’re) like me you have a disability & don’t want a wasted trip out. They also have a website we’re you can join a VIP CLUB & get free gifts or price cuts on animal foods & equipment, toys, vet care, grooming room ect you can order goods on line & have goods delivered to your home. Overall excellent store & online & vip. I myself very pleased with pets at home & the store too excellent staff very friendly & helpful.
OVERALL EXCELLENT.