Townsend Records

I would just like to thank Townsend Records for their outstanding customer service. I was looking for a specific Dermot Kennedy record that was not available to me in the United States. This family owned and operated business went above and beyond to help make sure I was able to get the record! I have worked in retail management for 12 yrs and this was probably the best customer service I’ve ever come across. I will being doing more business with them in the future! Townsend Records is a must when looking for your favorite music! Thanks again to these folks! 5 stars!

Been in a couple of times and each time felt comfortable. I know that sounds odd but I find some shops where vinyl is sold intimidating, like I'm out of place. One visit was pre covid and one time more recently. Both times felt very alike even though the second visit meant having a few Covid19 steps to take first. I believe this is a credit to the management that things were in place to keep it safe but in a way where I could barely notice a change in the overall experience. Each time I came away with something which made me get home as soon as and get the record player ready! Second time there was a battle for the player as I got a treat for my boyfriend too. Such a massive range available in store and help should you need it or want something specific. Thank you for being a fab asset to a wonderful high street that the community is proud of!

Great independent record shop. Loads of CDs and vinyl and whatever they don't have, they'll track down for you. They have a selection of guitars and related equipment. Instrument repair and servicing also available.

Very helpful and a first class service, the guy in the shop gave my son a free plectrum and has now gained a customer for life. Will definitely return

Gem of a music shop. Instruments and accessories plus wide selection of vinyl records and CDs. Cool and knowledgeable staff.

Best record shop in Lancashire always got new stuff and shopkeeper Chris is sound as a pound

Great shop with many hidden treasures. I will be back to buy very to soon.

What fantastic customer service. Thank you Chris for the Gravediggaz cds from the states. RESPECT!!

Every thing you need music wise . A must visit if your in gt Harwood.

A top shop and very helpful shopkeeper

Had just what i wanted..Excellent

A proper record shop.

When it's RSD I usually pop over to X-Records in Bolton, but because of Covid it was closed. So with this I called into Townsend Records, Great Harwood. Was pretty impressed with the selection. What they didn't have in, was available at their Clitheroe shop. Only problem was that when I came out my wallet was some £300+ lighter!!! Lol...

Always great service from the stores.

Not overly impressed by the prices and nothing is price marked so you have to ask the staff which isn't always fun. Good stuff in the shop though.