Park Hall Hotel & Spa

The reception and dining room were beautiful. The decor was very elegant and clean. Staff were friendly and courteous. The food was great and a nice variety. I would recommend to anyone to have a meal there. Parking was easy and plenty of spaces.

Such a beautiful place the staff are just another level. So kind and friendly. The food again is 5* this place needs so much sharing so people know about it as it really is a fantastic place. They are offering 241 on all lunch and dinner menu from the a la carte menu 241 cocktails 🍸 and even 2 fantastic offers on Groupon.

Only experienced the Signature restaurant, but it was excellent. Good quality food and friendly, efficient service. Very tastefully refurbished, warm & comfortable. Each item from the menu that we had was really good and well presented. Staff were very good. We will return.

We booked a meal on a Friday evening, on the 2nd week of the new ownership and management opening. We couldn't wait to try the new Streak House restaurant, especially as they have special offers on the new menu, until March.
And lots of additional offers on themed nights.
There has been extensive refurbishment, and the atmosphere had a feeling of elegance..
The restaurant Manager and waitress were attentive, we were seated in Booth like seating, and given time to explore the new menu..my husband had Squid and chorizo with a dip and loved it, I had shredded beef bon bons with a spice flavour, and this was delicious and a good portion size.
For the mains, I loved my chicken curry, which had loads of chicken in it, and my hubby had mushroom linguine, which he really enjoyed.
As a surprise, we were given a lovely chocolate tart.
We had coffee in the lounge area and had a few drinks at the bar. The prices were reasonable for food and drink, and we would certainly return.
Give it a try; you won't be disappointed.

Nice hotel with quality food and awesome rooms,especially the service of the staffs make it more beautiful.The hotel is in a very good ambiance near the river side to relax and enjoy..Thankyou for your hospitality.

Great night away with exceptional food and fantastic service.Reception,bar/lounge area looks stunning and the restaurant also looks good but the best thing about the stay was the excellent meals.Only downside is the room was a little dated but it was clean.Currently being refurbished I'm sure once the rooms are completed the hotel will be faultless.Will definetly return.

Just did carboot. Not been inside the building. Car boot was massive on Bank Holiday Monday

Undergoing refurbishment. Reception completed. Excellent customer service for an individualistic breakfast request. Even the builders were very, very helpful!

Fabulous Mothers Day 3 course lunch
Wonderful food, great service, lovely location, this is the 4th year we have been here for this special occasion.
We returned for mother's day 2024, lovely refurbished restaurant and lobby and function suite, absolutely beautiful.
Our 3 course carvery was exceptional, each course was hot, fresh and absolutely delicious.
Service was very good, and the staff were all knowledgeable, friendly, and courteous .
We all( 8of us) thoroughly enjoyed the meal, and will definitely come again.
We thought it was good value for money, as the quality of the items was 10 out of 10.
Thank you all

Only used the restaurant so can't comment on the hotel. However, the service and food in the restaurant was superb, can't recommend highly enough 😋

Group on deal. 2 nights accommodation 1 night dinner 2 day breakfast. Food was superb. Staff were exceptional, very helpful nothing but compliments to them all. Rooms were outstanding a little noisy next to the kitchens preparing breakfast. We had wine with our dinner. Wine was very pricey £22 a bottle.
Views and the lake added to our visit.
Definitely worth a visit. We will return in future.

We stayed at Park Hall for one night away on a Groupon deal. As soon as we parked and got out of the car we smelt a horrible strong smell of petrol. We checked into the room but the room smelt of petrol and it was giving me a headache so we decided to go to reception to see if we could change rooms . We saw a lady called Emma who was acting Manger for the evening and she apologised for the smell and explained it was the boiler and that rooms on the first floor would have this issue. She changed our room to the second floor, away from the boiler, she gave us complimentary drinks in the bar and even arranged for a bottle of wine with our meal. She was amazing!! The hotel should think about promoting her to Manager (rather than acting) she was so pleasant and friendly and couldn't do enough for us. We had an unexpected situation in the restaurant later in the evening but the staff were all so friendly and helpful we had a little giggle about it later and also at breakfast! (you'll not forget that one!!) The staff and cleanliness and food quality do this hotel credit! We had such a lovely stay such that we are going back mid-Christmas to have a little "us time" and staying in such a friendly and comfortable hotel. Management need to sort the boiler situation as I am sure more people would love to stay there and maybe haven't said anything about it. Thank you to Emma and all the staff at Park Hall, really looking forward to seeing you all again at Christmas! xxx

Some of the reviews on their site do them no justice. Me and my daughter visited for the weekend and it was a beautiful place our room was beautiful and clean there where loads of clean towels hair dryer iron ect. The staff where lovley nothing is to much for them. The swimming my daughter really enjoyed and the breakfast was lovley again staff amazing we where made to feel at home and welcome they will accommodate you to the best of their ability we'd be booking again this weekend if we had the funds. Thank you for our stay as it was gratefully appreciated the length you go to with the lovley clean rooms and the hospitality ❤

We enjoyed a short break here with the children over half term. The main selling point of this hotel is definitely the amazing staff. The family room was large and well equipped and the lagoon pool was very warm and great for our smallest child who really feels the cold. The food was well prepared and both the bar and restaurant menu had lots of choice. The reason we chose this hotel was because of its close proximity to both Liverpool and Blackpool and found both to be a short and easy drive. I am sure we will revisit this hotel.

Can't wait to go back. Perfect in every way. Highly recommended. The staff are so helpful.
Well I went back, what a difference in such a short time.
We were given a room on the second floor, when we stepped out of the lift the smell was awful. The carpets must have become wet and allowed to dry but it smelled musty and horrible. Not too worry we thought the room will be better, nope the room was even worse. The carpet had creases in it that tripped you up. The carpet an iron mark on it were someone had left the hot iron on it. The room smelled awful. We went to request another room and we got the key for another room on the second floor. When we opened the door the TV was on and the bed had been slept in, obviously the room was in use. We went back to the reception and was given a room on the first floor. This was better but still the carpet looked dirty and had ripples in it as if it had been soaked and left to dry.
We went into the restaurant and there was nothing that took my fancy. The waitress was so kind and couldn't do enough for us and she organised a different meal. This lady was amazing and a credit to the hotel. I am not sure whether it is right to name her here so if you were working the restaurant on Friday 10th September you are a credit to the hotel and we would like to thank you.
The spa seems to have taken a hit from the weather as well the roof had caved in and the changing rooms were not at their best. The steam room wasn't working nor was a spa pool but the water was a nice temperature.
I think it will be a while before we go back which is a shame.

Its a very nice place to stay with or without kids. Swimming pool is very nice, the lake with lots of ducks always attract my kids. The price is always affordable even during busy periods, We been using this place since 2004, and everytime we go we love the place more. The breakfast is very nice and staff at restaurant is very very nice.

Stay was wonderful. Its set in beautiful grounds with a lake and ducks!
The rooms we stayed in were clean to a high standard. Food excellent.
All the staff of the hotel are friendly and polite and bend over backwards to make sure you have a happy stay.
all staff on at pageant week...thank you xxx

We stayed last night on a Wowcher deal. Had a lovely experience. Good size room, clean, friendly and welcoming staff who would go out there way to help you.
Breakfasts were lovely too but I think the most memorable part was the meal myself & my partner had. The dinner was very tasty and well cooked too a high standard. I was told the Head Chef is called Jamie so thank you Jamie 👍
Only downside really was the size of the TVs in the room but overall I would definitely recommend

I cant rate this hotel highly enough. The staff were all very pleasant and helpful especially reception.
The roo. was very spacious and clean with a bath and toiletries. There was a well stocked coffee tray and free wiki in your room.
The food was outstanding and service was good.
leisure facilities were a little tired but two pools a jacuzzi steam room and sauna to use was very nice.

Got married here and the arrangements were beautiful. Food was brilliant and the staff couldn’t have done more for me and my wife. Bridal suites are rustic so if you like that, that’s good. Extremely picturesque scene art is great for photos. Dj wasn’t great, inflexible when the photographer has a schedule. With the banquet Hal, you get access to the on-site village pub with yet more staff that couldn’t have been friendlier. Brilliant venue and very reasonable prices.