Pandora Preston

I visited the preston store this morning and was served by Samantha, who was bright and smiley! She dealt with my issue professionally and provided excellent customer service! Thank you 😊

I just want to take the time to write how amazing Bethany was when me and my friend came in today. I was so unsure about what to buy and Bethany was so helpful and so patient with me. I’m really pleased with my experience and glad to have been served by Bethany x🩷

Lewis was absolutely fantastic today when I visited store. Attentive, polite, friendly and knowledgeable. Thanks Lewis.

1st class service from the staff, supported my grandaughter in choosing her Christmas present, and surprised with a black Friday 20% discount

Had a really lovely time in Pandora particularly talking to Sammi who was incredibly helpful for me and my partner showing us the Marvel and Disney collection along with doing my ring and bracelet sizing. Such a lovely atmosphere and amazing people!

Excellent, very friendly, and helpful staff, nothing too much trouble.

Amazing store!! Was in the other day shopping for a birthday gift for my girlfriend and I'm clueless about all this stuff, but Grace helped me loads and we settled on something that she really loves!!! Great customer service :)) give that girl a raise!!!

I love their jewelry. The young lady that waited on me was very friendly and patient.

Wonderful staff very kind thoughtful and helped in every way they could

Over the busy Christmas period I visited the Preston store on 2 occasions. I was assisted by 3 extremely polite, efficient and very helpful staff. Well done to the team for providing a very happy shopping experience.

Visited the store today as my Disney Princess bracelet was forever falling off, just 3 charms on it, and a gift last year.
A wonderful service was recieved even though store busy. I was offered an immediate new bracelet, completely new sane bracelet swap. Lovely young man Lewis served us and he couldn't have been more helpful or understanding as I didn't even have a receipt. Superb customer care

I attended Preston Pandora today (03/12/2022) , I had lost the chain on one of my bangles, asked if they did spares and unfortunately they didn't and the bangle I had was discontinued . The young tall lad in store was so helpful he spoke with a store manager, they bought my broken bangle off me for a good price and I could replace it with another and make up the difference. That was more than I was expecting excellent customer service ( sorry I did not get his name) but thank you

I visited after a DisneyLand Paris charm broke twice and I was served by Lewis. He was so polite and understanding of the sentimental value of my charm, he gave me a few different options of what I could do. He was so friendly and chatty and made the whole experience so much better.

Pressie off the BF🤍Exchanged for bigger size, Good Service No issues.
Beautiful=Pandora

Visited Pandora Preston today 11th September 2022 and was greeted by a charming young gentleman named Lewis. What a refreshing change to be served by a professional, courteous, member of staff.
Lewis listened to our requests and went above and beyond our expectations.
Pandora have gained a valuable staff member within Lewis, we will certainly use this Preston branch again for any purchases and gifts we require in the future.

Went in today and was served by Samantha, I usually feel uncomfortable in places like that as I get looked down on by alot of staff but she was lovely and helped us find everything we needed

Absolutely amazing customer service from the lovely ladies in Preston!
I bought a ring from Arndale store just before Christmas and I noticed one of the stones had come out, after contacting customer services via web chat , I was happy that it could be exchanged. I called up yesterday to see if Preston had the size in stock and spoke to the most helpful lady who happily put the ring to one side for me so I wasn’t wasting my trip from Blackpool. I travelled this morning to exchange the ring, whilst I was in store I enquired about another Pandora ring that had also lost a stone but I’d had it a while…….. to my surprise they exchanged that too as a good will gesture 😍😍

Sammy and Sophie are an absolute credit to your company and went out of their way to make me a very happy customer that will now gladly travel to their store each time I want to purchase from Pandora!

Thank you so much ladies ❤

I visited pandora Preston today and was greeted by the wonderful Lewis! He helped me curate the most gorgeous bracelet for my mother for Christmas. He was ever so helpful and pleasant!

My daughters bought me a bracelet for Christmas It kept falling off my wrist and was only pure luck that it happened either in the house the car or at work , I stopped wearing it as I didn’t want to lose it , took it into the Preston shop today hoping to get it repaired, I didn't have the receipt, the girl who served me looked at the bracelet then came back with a new one and exchanged it ,excellent customer service from a lovely girl , well done Preston Pandora

the customer before me was so rude to the staff for no reason she was down right rude but I can say the girls were very professional in how they handled the situation and were very helpful when it was my turn they couldn’t do enough to help I’m new to Pandora and they didn’t rush me even though the store was busy well done girls on keeping your cool