Robert Dyas Orpington

First visit to Robert days Orpington as visiting family. Extremely filled shop with a lovely and pleasant atmosphere the bubbly lady that served me was very kind and helpful

Sarah is really clever and efficient and just saved a customer £2 on a bird feeder. Steve is also very nice. A store is as good as the staff who manage it.

Grant and the whole team in this store were extremely helpful and polite and professional. We were looking at the air fryers, and their assistance and time and knowledge they gave us was very much appreciated.

Brilliant displayed items with excellent service and offers. One of our well known favourite stores been serving us a while now. Loads of good quality items too boot merry Xmas to all .

Really vibrant and positive member of staff
Ash went the extra mile for me and got me everything that they never had in store and called me when it arrived.
Highly recommend talking to a member of staff before leaving, as you'll never know if they can get the item in their branch for you.
Wouldn't recommend some of the others, who are somewhat sneering and arrogant.
sadly this is a small store from the start, yet they consolidated their building with Ryman and now they don't carry as much stock or variety. Pointless, only once you would buy a printer from Ryman. The pens they stock are double of what they're sold for online elsewhere

A team of friendly, patient and helpful staff. Went to the shop today to do some printing and as usually the printer decided to play up. The team was not having any of that and did their utmost best to fix whatever problems they were faced with.
Thank you so much for your help. I truly appreciate all you did. I would have given you a big fat TEN because that’s what you deserve. Very professional indeed😀

I recently shopped in Robert Dyas Orpington. I was rather manic throughout my shopping experience & purchased rather a lot of goods . The staff were extremely helpful in helping me collect the items that I required. They spent approximately 1 hour with me. The manager Sarah English was a very professional lady who bagged up the items That I wished to take hone with me. The other items were stored in the store for me to collect. Unfortunately I was admitted to hospital later the same day & was unable to collect the items.m as arranged My husband who was also unavailable on the day, went into the store a few days later to explain the situation. Sarah kindly kept the goods all bagged up & ready to collect in their warehouse. I finally picked these items up on Friday 23rd April (11 days after the purchase). Once again Sarah went out of her way to assist us by bringing the goods from the shop to our car parked several meters up the road.
Overall I cannot thank all the staff in the Orpington branch enough for all their help & assistance during my diabetic hypoglycaemic episode.
T hi ants cx again & I wish the team all well with the easing of Lockdown. Best regards Sue Argue

With return to shopping after lockdown I had to make a visit to a few shops in Orpington one of which was Robert Dyas. A bit nervous to be out shopping again but very impressed with this store. Social distancing in place by staff and they even went out their way to go and get the goods I needed. I made a point of thanking the manager. Will return here and can recommend to others who are worried about a return to shopping!!

Fantastic shop, friendly staff, everything you need under one roof at a good price. I go there many times. Keep it up. Very happy. See you soon!

Great customer service. Went into this store to pick up an order and everyone was so friendly and helpful.

Dani was so incredibly helpful with a really complicated order (at least I thought it was!). Great advice, and great service. Thank you!

A nice place to shop. Staff are always very friendly and helpful.

Excellent customer service in this Orpington store, friendly staff who are always happy to help.

Very helpful thanks Trudy and Amy theres still nice and helpful people left once again thanks

All the staff are extremely helpful and friendly. Full of humour!

Has most things for the home