Walkers Upholstery & Interiors

Re previous review I would now say all has been resolved and a good job done! The problem area was as Steven had diagnosed initially and persuaded me from replacing the foam in the seat cushions unnecessarily!
Previous review which was acted upon immediately, below.
I was impressed by the fact that Steven came out to check over my couch and told me the springs needed tightening and not to waste money replacing the seat cushions. The springing was to take place in October and despite contacting them three or four times in mid December no further forward? No response to my calls. Not a happy bunny!

I went here as it is a well established business. Sounded good to start with, I wanted a cushion replaced in one of my settees. Sent photos and measurements as requested. No one came back to us. So phoned and got a quote. We were then told to bring the old cushion in and it was explained to them that it would have to be done here. So was told they would order up and come in and fit when they were passing. Heard nothing so contacted them again and told we would be called back next day. No call so phoned again to be told we would have to take the cushion in! I explained again but no they the couldn't order it without knowing what to order. Now that is not what we had been told. Bad customer service and on the last call bordering on being rude. Would not recommend and very disappointed