HecTour Service

He took care of us for 4 days in a private tour with his sleek Mercedes van
- extremely knowledgeable, patient, pleasant, personable and passionate about his country
- walked with us everywhere and escorted us..felt very safe for our party of 6 ..all over Santiago to the wine region and Valpraiso
..we would get his services again w/o hesitation if we go back!

HecTour guides are the best! Had the good fortune to spend time in beautiful Santiago before heading to Patagonia on a fly fishing trip and was interested in seeing and learning about the city. Couldn't be happier with the services offered by HecTour service including; restaurant recommendations and reservations, winery visits and one of the highlights - a guided visit to the amazing central market.

A great tour guide. We enjoyed Valparaiso (Hector was born and raised there so he really knows it..) and then a wine tasting in one of the great vineyards in Marrakesh.

Wow! What a great way to experience a new country. HecTour Services helped us design the perfect vacation with suggestions for accommodations, hikes, vineyards, and museums. Our guide spoke great English, was very knowledgeable about the history and culture of the regions we visited . Everything was tailored to our our personal interests and tastes. And very flexible in terms of adding or changing activities as we discovered tiny places along the way!

Excellent tour. Got to hit major historical points( Catedral Metropolitana, Plaza de Armas, Santa Lucia, Palacio de la Moneda, museum district). Also visited several nice and colorful neighborhoods: Los Condes, Providencia, Lastraria , Bella Vista. It was Easter Weekend, so many businesses were closed, out of tour company control. If you want to more fully experience Santiago, may want to book the tour during a weekday.
Hector, our guide was excellent. Very knowledgeable, friendly and funny, which made the tour very enjoyable. He was very flexible. Mauricio, our driver, was also extremely nice.
Highly recommended tour.

We had a last minute cxl from another company leaving us in a bind at 8am in the morning and were fortunate to find Hectour and they were able to accommodate us picking us up at 9:30 am last minute with a private tour to Valpo and wine country. We requested a nice place for lunch and our guide over delivered with "Portofino" over the water and it was DELICIOUS!!! We saw HUGE sea lions(fishy smell by fish market for those of you with a weak stomach) and the coast along with a great locals inside tour of Valpo. Definitely choose this company for your excursions. It was a GREAT day amd we are glad the other company failed to deliver as our experience would not have nearly have been as good.

AMAZING TOUR WITH AN INCREDIBLE GUIDE!!

I can not recommend Hectour Services and Hector as a guide highly enough.
I would even say he is without a doubt probably the best guide I have ever met in my many years of travels.

I came across HecTours after searching the internet for days trying to find any small group or private tours that would drive from Santiago Chile all the way to Cusco in Peru via Bolivia.
Most tours would not do the itinerary we wanted to do and most would not allow small tour vans or car hire across most of the borders.
After contacting Hector to see if it was possible, he was the first to reply with a yes 'anything is possible' was his words! He constantly replied straight away to my emails, we even added each other on whatsapp to keep communication also, we created an itinerary and he worked out all the logistics and came up with a price we were happy to agree upon.

Our tour was 26 days driving in a 12 seater van with a private driver + Hector as our personal guide, eight of us in total travelling from Chile via Argentina, back to Chile then up through Bolivia to then finish off in Peru. Seeing all the tourist attractions along the way, major highlights like Valparaíso, El Leoncito National Park, Parque Nacional Talampaya, Cafayate, Tilcara and the rainbow mountain, San Pedro de Atacama, Uyuni, La Paz, Lake Titicaca, Colca Canyon and Cusco.

It was amazing!! Actually incredible!! There was 6 of us (My family) And he took care of us as if we were apart of his own family, giving extra attention to my parents also, this I loved as it meant us children had someone else to make sure they were always ok. Hector is now apart of our family, he has been adopted as a second son by my parents and we have told him  that when he comes to Australia he will always have a place to stay with us.

Just for reference, some of the exceptional things he did to go above and beyond was help us with border crossing (this is no joke and very hard to do) He helped us with translating at all hotels, restaurants and with other local tours and guides that we had to book in local areas. He gave expert knowledge on all things he knew in each area we went to, and told us about the history and stories of his country and others that he had been to that we were to visit. When anything went wrong (small hiccups along the way) he came up with solutions straight away so our holiday was not affected and we did not miss out on anything that was on our itinerary. He just made the whole experience seamless and enjoyable the entire way. After spending 26 days with a crazy Australian family he was always professional, polite and put us and all our wants and needs first, I can't thank him enough!! The other members of my family including my father have also put up reviews for him if you would like to read those too.

All in all, I can say with certainty that HecTour Services will provide you with exceptional service at a fair and reasonable price for what they provide.
You can not go wrong and Hector and his team will always go out of their way to make sure you have a wonderful time and enjoy your holiday.

Thanks again Hector for everything, we hope to see you again in the future soon! Mike and I will be in touch when we are able to come back to Chile again. xx

Hector was AMAZING! We had the best time. We toured Valparaiso like a local, Hector knew all the best spots and even played photographer. We also stopped at his friend's house for authentic home-made pastel de choclo (DELICIOUS!). I can't recommend Hector enough!

My wife and I had one day in Santiago en route to Patagonia, and we are so glad we connected with Hector to provide us with a private tour of the city! Hector picked us up from the airport upon our arrival in the morning in a beautiful Mercedes Sprinter van and showed us all around Santiago before dropping us off at our hotel. Highlights included visiting Santa Lucia Hill (Hector drove us right up to the entrance!), Constitution Park, Plaza de Armas, and a walk through downtown Santiago. My wife and I love trying local foods, so Hector made a point of building in a food tour of Santiago classics (Domino hot dog, Pap, cafe haiti coffee, mote con huesillo, empanadas, and a visit to La Vega Central Market). Hector was knowledgeable, friendly, and committed to making sure our one day in Santiago was memorable! We are so grateful we spent the day with Hector and will recommend him to all of our friends!

Hector put together a custom tour in Santiago Chile that I requested. It was exactly what I wanted. Shout out to Francisca the tour guide - she was wonderful.

The Guide from HecTourService was amazing. His friendly and engaging personality made the tour even more enjoyable.

What stood out was his flexibility. He tailored the tour to our interests, adjusting the pace and accommodating requests. It felt personalized and left us thoroughly satisfied.

Our guide took care of every detail, from transportation to wine tastings, ensuring a seamless experience. Highly recommend!

We made a last minute decision to do a private tour of Valparaiso and Vina Del Mar. Our guide, Anneliese and driver, Fernando were excellent! We enjoyed a wonderful day, and experienced these locations on a deeper level thanks to the knowledge and professionalism of Anneliese. We never would have been able to see the locations or understand the history the same way if we had done this excursion on our own. The customer service and friendliness will always be a foundation of our memory of this day. Thank you HecTour Services!

We had a one day layover in Santiago and decided to use HecTour.

My expectations were exceeded as our tour leader allowed us to dictate the itinerary and brought us to every site we requested as well as adding a few himself.

He was historically knowledgeable and very friendly.

I would highly recommend.

Hector and his team went above and beyond to make my and my boyfriend’s first visit to Santiago an exceptional one. We originally arranged private transfers with him to/from the airport and he was immediately welcoming and very informative as we drove into the city. Our plans with a different tour group for the next day fell through, so we reached out to HecTour for additional availability and he was very quick to put together an agenda similar to our original plans. He was able to get us into a wine tasting last minute, he showed us around Maipo Canyon and taught us a lot about the surrounding comunas and agriculture, and he took us to a wonderful mom-and-pop restaurant and some boutique shops based on our interests. We really appreciated his thoroughness and dedication in planning and historical knowledge. Experiencing the local culture is important to me when traveling and Hector really helped fulfill that. Hector is amazing at what he does and I recommend his
service to anyone visiting Santiago!

HecTour Service
Let me start by saying that I am guilty of NEVER writing reviews. But here I am, the day after our 3 week cruise, wanting to get my review on HecTour Service out as soon as possible because it was such a fabulous experience. We were on a cruise and the last stop was Valparaiso, Chile. The week earlier I realized we were going to disembark the ship at 9:00am and our flight home was not until 11:00pm. Through a tour guide we had in Puerto Montt, I was given HecTour Service as a contact for Valparaiso/Santiago. My husband reached out and Hector responded to us quickly. He told us he would be able to take care of us when we arrived in Valparaiso a few days later. Hector saved the day!! He picked us up at the cruise terminal at 9:00am in his Mercedes van. He asked us what we wanted to do, and we told him that we were flexible until 6:00pm when we needed to be dropped off at the Santiago airport for our flight. We suggested touring Santiago. We had done a bus excursion of Valparaiso the day before and thought we had seen everything there – but, boy, were we wrong! Hector told us that before we headed to Santiago he would like to show us some places around Valparaiso where our huge bus of 50 people could not go. This meant driving up steep and narrow cobblestone streets and experiencing many areas of the city not possible in a bus. The highlight was learning all about Valparaiso’s character from someone who grew up there. And Hector even got us into the trendiest restaurant – Portofino – with a table overlooking the water. He is by far one of the most knowledgeable, personable, interesting and enjoyable people we have ever met. His English is exceptional and he’s a great photographer. I could go on and on, but let me end by saying that we decided not to tour the city of Santiago. We were enjoying the colorful city of Valparaiso too much! That is the benefit of spending the day with Hector – the day is completely flexible. It turns out we spent over 6 hours in Valparaiso and the surrounding areas, and still wished we had more time with Hector. He drove us to the Santiago airport and I have to say that the day was one of the highlights of our 3 ½ week cruise around South America.

Our guide was super friendly and spoke excellent English. Also, very knowledgeable about local areas and history. We highly recommend HecTour Service.

HecTours is the most amazing, professional and all around most perfect tour service one could ever imagine. We arrived in Santiago to spend 3 days touring the city prior to our fly-fishing adventure in Patagonia. Although we had flight delays, lost luggage and late arrivals, our driver met us with a big smile and genuine concern for our travel misfortunes. On the way to our hotel he gave us an orientation of the city, directed us to walkable restaurants for dinner and encouraged us to rest and recover. On Day 2 our guide listened to our interests and took us on a wonderful tour of local markets, historical sites and city highlights. He also arranged dinner for us at a gourmet restaurant later that evening. On day 3 we toured the Wine Country including an amazing lunch at a Chilean Bar-B-Que restaurant . HecTours was able to accommodate 3 more of our friends on this excursion with no problems. Day 4 HecTours was prompt and ready to transfer all 5 of us to the airport with tips on how to navigate STG. We said our good-byes.....but that was NOT the end of our story. Within the next 48 hours, we discovered we had left behind a pair of Rx Sunglasses. No problems, HecTours promptly had our glasses express mailed to us in Patagonia within 2 days! BUT there's more....while in a regional airport returning to the USA, our flight was cancelled which necessitated us spending an extra 36 hours in Santiago. We made a call in the late evening and HecTours assured us that they could take all 6 of us on another tour of Santiago. Again, a perfect tour of new and interesting places followed by a wonderful late lunch prior to us returning to the airport for our final destination in the USA. What an adventure we had....and HecTours turned all of our problems into smiles with their compassion, professionalism and genuine human connection. Without a doubt HecTours can not be beat. We have made life long friends and look forward to our return to Santiago and HecTours.

This tour was spectacular. The guide from HecTourService added a mix of history, attractions and traveler insight with a personal touch was just what we needed when we landed in Chile for a 5 week adventure. Don’t miss out on the locals market with the lunch stop, almost an underground type experience. Between advice on currency exchange and location of the US Embassy while touring the street vendors and plaza de armas, we were engaged the whole tour. If you take the city tour, don’t forget Santiago’s founders name because you will get quizzed you later -Valdivia. The guide from HecTourService effortlessly adjusted the tour to show us dining areas near our hotel and explain the nature of that section of the city. I would highly recommend HecTourService and will sign up next time we visit the wonderful country of Chile. The tour far exceeded our expectations. Thank you HecTourService! -Brad

We were an international family group of 8 (aged 1-83) and our HecTour guide looked after us beautifully for 5 days. Each morning he arrived punctually in an immaculate van with his fabulous driver and we were shown around Santiago, the coast (Valparaiso etc) and up into the mountains. The tour was entirely flexible and our guide was very patient (we realised he sometimes waited for us to be ready to finish doing something when we were in fact waiting for him to tell us when was time to move on!!) All in all we all saw a lot and had a very happy trip which would have been so much harder without such a wonderful guide.

We were very happy with our tour guide. He was extremely knowledgeable, friendly and fluent in English. We had a wonderful day seeing all the sights of Santiago. He told us all about the cultural and political history of Chile. He was good-natured and would be perfect for families as well. It was a memorable day for us, and we now feel like we know everything there is to know about Chile!

Also, the vehicle we were in would fit a group and it was clean/smoke-free.