Quality West Imports

I bought this sofa set a few days ago. It’s so comfy and modern looking. I bought another set of sofa about 16 years ago but lost the contact. I found this sofa set on the Facebook and called Danny. When I met him I realized he’s the same sales person. He’s so kind and respectful.
I loved the previous sofa set which lasted until I replaced them with new set.
I will update my review in a year for the quality review.

Before visiting this warehouse I pretty much went out to all major furniture stores in lower mainland and then I visited this store and got amazed by their quality,designs and most importantly price.
It was a win win situation for us.
Danny provided us with an outstanding customer service and delivery/installation,best part was when I called Danny for some issue after delivery he came to my place and fixed the problem.
Trust me you won’t find a better deal elsewhere!

Great place to buy quality, well-priced Italian leather furniture. After my husband and I picked out our 3+2 set, Danny delivered within the day and set it up for us. He is professional and reliable, we're so happy with his service - thank you again🙏🏼

Great service and fair prices! We bought a sectional and a queen mattress. Love the quality and feel of the products. Danny was so nice and helpful! Highly recommend 👍🏽

I was satisfied with this sofa and delivery service!
I’ve ordered this one a few month ago before moving to my new home.
But the complicated date of my home was delayed. So I had to change the date. He gave ready consent!
He did his best when the date and so friendly!
If I had to buy another one I would be going to the store again.

Had a great experience buying a sectional at Quality West. Danny, the owner, runs the whole show and he was pleasant to deal with and very responsive to inquiries. We took a bit of a gamble ordering a sofa of which he didn't have a floor model of, it arrived 2 months later and turned out really great and in a custom colour we wanted for no extra charge. The leather sofa quality is really good, and prices were unbeatable. I ended up buying a mattress for our guest room too since it was such a great bargain. Only caveats are he doesn't take credit card and you have to help with the moving when he delivers, but I personally didn't mind it considering the savings. Will definitely consider coming back for future furniture needs!

I do not usually spend time on writing reviews but Quality West totally worth my time in doing so. I have been looking so sectional sofas but couldn't really find any that fit my budget or the styles that I like. Came across Quality West one day and decided to give Danny a call in scheduling an appointment. He only does showings by appointments only at his showroom but Danny is very flexible in his time . Went there in the morning, decided on which one i will be getting and he delivered as soon as the same day! Danny also showed me the mattress that he has and it happens to be exactly what I was looking for. He doesnt have the double size mattress in stock till the following week but I have no rush so the wait was fine.

The sofa was all wrapped up when Danny delivered, he does the delivery on his own with his truck so it is recommended to have some manpower giving him a hand. It was carefully installed and he figured there was a plastic thing that was supposed to be glued onto one of the legs was off so he reminded me to make sure having that glued back on if I have to move the sofa. I did not really have the time in doing so but when Danny came back to deliver the mattress, he brought with him some glue just in case I haven't done so!!

Appreciate his superb service and the great quality of the furnitures. Highly recommended and you won't be disappointment!

Excellent quality, design, and price. Went to Quality West on a budget, not wanting to pay 5 to 6 thousand on a leather sectional sofa from the retail stores. I was very surprised by their quality and price. The Italian leather looked way better than what was on their photos. Delivery was quick and easy the very next day.

We highly recommend Quality West Imports in Richmond. Danny made the whole process very easy for us. The leather sofas are luxurious and beautifully made. This has been the best experience for us with the delivery. Danny is professional and we are very happy with our purchase. Thank you!

Danny, the store owner is very patient and professional. He recommended a beautiful and pratical sectional sofa for us. He delivered and installed the sofa efficiently, and explained the mainteniance tips. Our family loves it. I will definitely recommand Danny for my friends and clients in the future.

Danny was very helpful! Great selection, incredible pricing and friendly service. We went in and the next day our couch was being delivered. We've had the sofa for around a week and we are very happy with it.

Been buying a few sofa from QW the past years and quality / service are all great. Very good deal for Italian leather made in Malaysia and it matches my other furniture perfectly. 👍🏻👍🏻

I would highly recommend top grain leather sofa from Quality West Imports. It is comfortable and value for money! Danny has provided excellent service and tidy-up the place after assembled the sofa. Will definitely referring to friends in-need and will return to purchase additional set of sofa in the future!

I was referred by a few friends and understood why after I went myself. My wife and I set up an appointment with Danny to do a viewing of sofas in the gallery, and he was very patient and helpful in making sure we had the right one. He even guided us with questions we hadn't previously considered. After we chose the one for us, the prices were great, and the delivery was quick and clean! Will recommend all my friends to this place in the future.

If you browse the comments section, you will find good reviews even 8 years ago. Everyone's comments have always been surprisingly consistent, fast delivery, affordable price, high-quality products, Danny's high-quality installation service, patiently reminding us of the precautions for use, and cleaning up the site before leaving without leaving any garbage. Yes, I have experienced all of these. The sofa now smells of leather in my home and shines with a gentle glow. It only takes two days from payment to delivery, in fact same day delivery if it is not a weekend. It's incredible. I am so lucky. Thank you so much Danny!

Just got delivery of my new sofa last week. Very happy with the quality of the sofa. And the service provided by Danny was excellent. I would definitely be buying from Quality West again.

Due to delivery issues caused by Covid, my sofa was delayed through no fault of Quality West. But Danny was very good about keeping me informed of the delivery changes. As mentioned, exceptional customer service.

My mom found this place through FB, and I had a doubt about the place. It was just a warehouse not a nice decorated furniture store. But when we saw the sofas we loved most of them and had hard time choosing. We had it delivered it on the same day, and so far it's lovely~

Amazing service! We had been looking for leather reclining furniture for the past year but most of the furniture in the stores is leather on seats and faux leather or leather match everywhere else. Then we stumbled onto Quality West Imports and we are so glad we did! Danny was extremely knowledgeable and professional and helpful and his products are great quality. We were able to purchase exactly what we wanted. He even delivered and set up for us. Our sofa and love seat are beautiful and our whole family is thrilled! We will definitely deal with Danny again and will be telling all our family and friends. Thank you Danny!

Quality West Imports and Danny (one man show) was an absolute pleasure to work with.

From meeting him at his showroom, the transaction, delivery and set up everything was smooth sailing.

Even after the set up he told us how to take care of the couch and what not to do with it to maintain the longevity of it.

I would highly recommend him and his company to anyone who is looking to spend their money on a quality piece.

Danny was very helpful and professional. We received excellent service! The couch is high quality and we’re very happy with our purchase.