Gilani

Love the service from Jaspreet. Such a pleasant, approachable person. She went out of her way to help me with the dress, alternations etc. However, when I picked up my dress today there was another slim girl, she was rude from the time we entered the store. Complained about how we didn’t get the alternation done right the first time. She had no smile and was extremely unimpressive. Thank you Jaspreet !! This 5 stars are for you and your exceptional and excellent assistant.

I had a great experience at Gilani's about 3 weeks ago. Was just browsing, but Kainat and Maria went out of their way to make my shopping experience unforgettable. Kainat has a very good eye for detail and styling. I also love the fact that they do alterations at the store, so you don't have to bother if the trousers are too long or a dress needs to be hemmed or altered.
When I went to pick up my clothes, Josephine was also very courteous and pleasant.
I definitely recommend this place and will be shopping again at this store 👍

I happened to go into this store while visiting family in Mississauga. I was quite impressed with the selection and quality of clothing within the store. I was drawn right away to a beautiful evening gown. I was encouraged to try the dress on by Maria Gilani. It was a snug fit, so I asked for a larger size. Unfortunately for me, it was a popular dress and there were no further larger sizes left. Seeing that I really wanted the dress and that I would be leaving the next day to go home, Maria Gilani said that she would check to see if she could order in my size for me and then have it shipped to my home. She remained in contact with me, until I received the dress at my home. She went above and beyond in her customer service. All staff at Gilani’s were very friendly and supportive. It very much felt like a family environment. Great quality clothing, great variety, exemplary customer service, this store offers it all. You really can’t go wrong shopping at Gilani’s!

Harminder was absolutely amazing. Such beautiful and affordable dresses. My new go to spot! Definitely recommend.

Both Josephine and harminder are really kind and friendly and things in the store are also nice highly recommended

I shop here when I go to the Sheridan Center. I love their selections of clothing and they also had really cute scarves. Very nice employee too!

Very nice selection of shirts esp with long sleeves. V nice lady at reception. V honest

Went to do an exchange, had the receipt and tags attached but the lady who was asian was hestiant on giving me the balance. Couldn't understand why, I mean that the balance owing I couldn't wait because I was fasting didn't have time, she wanted me to exchange for other things but at that point and time I couldn't find any clothing to my liking. I asked her to just give me the balance so I could leave and the only way was to call the owner who at that time was in a meeting. In the end after the Asian lady spoke to the owner I finally got the balance. Last time I shop here!!

Should have read the reviews before coming here. Bought product at Erin Mills location, product stained all over causing rashes - but employee was bent on not giving a return due to store policy (even after SHOWING her the black dye coming off on my hands).

Kindly understand: you are selling defective products. I did not want anything else for exchange, not only because of how unethical your practices are, but because of your obvious lack of concern for customers and their trust.

Shouldn’t be offering an exchange on DEFECTIVE products; the defective and low-quality product is on YOU, not your customer!

They will tell you 7 days for exchanges and refunds but after that, they will says only 7 days for exchange , they push you to keep the clothes, or purchase something else. It is a big scam.

The winter jacket zipper got broken but no replacement or service provided... now the $75 jacket is just waste of money...