Rogers

The manager here is lovely and very protective of his staff. He has helped probably every one of my family members patiently and with RESPECT. However, I have been in the store when customers yell at his staff or him and threaten bad reviews and love that he doesn't allow his staff to be mistreated. So honorable. I needed to write and say what a wonderful customer experience the manager and staff will provide when you treat them like a human being 😊

Bases is your guy. He was very nice with me. He is very acknowledged about the products and make me feel very comfortable all the time I was there. This store became my favorite one. Thank you so much!!

Outstanding customer service and professionalism. The door policy is in place due to high crime in the area, so I am glad that Rogers puts safety first. Would give these guys 6/5 stars for the extreme level of patience they have.

Had the best experience here! Jeremiah was able to help me secure a new phone and was able to present me with the best deals they had! 10/10 would recommend this location.

Went there with a concern on a business account, apparently they don’t deal with business accounts regularly but Basil went beyond and helped me out a lot, welcoming and did their best to get my concerns addressed
He was so patient and took his time with me

Great location, friendly staff and they look to save you as much as possible. My family and I frequent this location and most of the negative comments are from intolerant people who don't understand why they have to have the door closed. Ignore these negative people and go get yourself a great deal!

I would like to say thank you so much to Arshaq, he helped me a lot and he gave me the best deal ever for the iPhone 15 pro Max, polite person and he explained everything to me from A to Z.
Thank you so much Arshaq once again.

Areeba is the best! Excellent customer service and very knowledgeable. Offered us the best value deals without any pressure to buy at all. Patiently and politely explained everything we needed to know and answered all of our many questions. Even went above and beyond and explained benefits of our Rogers card that we we unaware of. Employee of the month right here!

Had a great experience with Jeremiah at the store. He was pleasant, quick and efficient. Helped me with completing all formalities in returning the phone.

I bought a new phone and plan from Rogers during Black Friday. I am extremely satisfied with the service I received. AJ particularly was an amazing representative. He was very knowledgeable, patient, honest and provided us with exceptional customer service, from helping me choose my plan/ device to setting up the device and answering all of my questions in between.

I went to this store looking for some Black Friday deals and the person that helped me was Adam. He was so patient and did not make me feel rushed or that I was annoying for asking so many questions. He got me a really good deal and I am so happy with his service! He just has a lovely personality

Absolutely blown away by the customer experience we had with AJ (Alex). He’s next level with his passion, knowledge, and the special care he provided. He went out of his way for me and my wife, and she’s a tough customer. And I ask a million questions and know my stuff. Also doesn’t hurt he saved us literally hundreds of dollars on the many products we left the store with! Rogers also currently has a deal on the iPhone 13 unmatched by others and I checked. AJ thanks again for everything. Someone promote this guy!

Had a great experience with ANRAJ, he was super awesome. honestly this was the best experience I have had at a phone store. Anraj was really patient and set everything up for me. Everyone was polite and I got really awesome deals there! :D

oh my god, the service here is absolutely amazing. AJ was wonderful, he helped me with so many things and answered all my questions. If you ever need a phone or just a new plan go to AJ he made my experience at rogers unforgettable! I would give him 10 stars if I could!!

Love this rogers store. They have their doors locked for safety because of crime around the plaza. Staff and Management tended and took care of my needs. 5/5! Would recommend to my friends!

I visited the store a few weeks ago and Aj helped me with some accessories for my phone. He was extremely helpful and very pleasant. I would definitely recommend Aj for all your mobile needs.

AJ is one of the best sales associate that I have ever met, he has splendid customer service because he was quick and solved all of my problems. I'd rate the guy 69/10

Super helpful staff! I was struggling trying to get my cable to work, so I went to the store to see if I could get some assistance. The employee was amazing. Walked me through everything and explained that all I needed was a Rogers Box! He helped me get one registered under my name, start a "my rogers" account, and made sure that I even had a remote! Super pleased with the customer service here.

I went to the store to get an iPhone 13 on Black Friday and was helped by Adam and Aj. They were both very helpful and I would definitely recommend either one of them

Came here to fix an issue for my in-laws. The staff here was super friendly and helped the best they could, but the way Rogers had things setup, our issue had to be fixed over the phone. That's ok, because everything was resolved to our satisfaction. Thank you guys at the store for being so patient and helpful.