Kootenay Car Care Inc

When towing my boat through the Grand Forks area I ran into issues with my truck. Ken and his staff were very helpful with advice and storing the boat until we could get the truck sorted out. Everybody there was super helpful, I highly recommend them for customer service and fair pricing.

By far one of the best experiences I've ever had with an auto shop. Everything was clear, and well explained. Matt really took the time to explain the various issues and helped me prioritize the needed repairs with no pressure. Excellent customer service!

Thank you Ken (and Andrea in front) for my emergency car repair! Very fair pricing, found time to accommodate my unexpected emergency, straightforward quote in advance. Ken explained the car problem well and got me safely back on the road despite being right before a long weekend. Highly recommended shop

Great service and reasonable pricing. They helped me out of a lot of car issues in the past where the bigger shops have overlooked.

We used Uhaul to move from Cold Lake Alberta to Grand Forks BC and the drop off was at Kootenay Car Care. Sara was amazing, she was very prompt to get in touch with us to ensure we could arrange drop off with her since it was on a weekend and they are usually closed. We ran a little behind unloading and Sara was amazing to allow us a little bit more time.

When we returned the vehicles we talked to the owner about the damage the transporter made to our mini van and he was willing to help us out to look underneath the van and seal anything that may need it.
What an amazing welcome to our new community.

We had brake trouble, handed in the car early the next morning and right after lunch we were back on the road!! Amazing, fast and at an excellent price. Super friendly staff. All around great service.

Sean at the Mechanics Shop was very knowledgeable and very helpfull. Also I went to the Body Shop with a rusty bolt issue on my Jeep. The owner himself got right on it. He got the bolts out and replaced them with new ones at a Very Reasonable price. I was very impressed. Great place to go..

Took my car to several mechanics and they didnt find the issue i was sure it had.... The tire could have fallen off. Soon as these guys looked at my car and did a point inspection they found that my wheel bearing had seen better days.... Ide say so. My car was making so much front end noise before this. 100% suggest these guys. Friendly also.

They did an excellent job on my clutch and cleaned the interior and all of the windows..it was a pleasure doing business with them.they even let me take my car home, still owning a couple hundred dollars. That I will pay whenever is convenient for me they told me. Many thanks to the whole team.

Wonderful service done very quickly. I phoned on Friday and the issue was dealt with by Monday afternoon! They fixed my issue and allowed me to make a decision on whether to replace parts or try and tackle it myself, and when I chose to try and fix it myself they didn't charge me for the small amount of work they had to do to diagnose the problem! Will definitely be a return customer! Thanks again guys

I dealt with Sara on the Uhaul side of this. SHE WAS AMAZING. She was helpful, sincere and just straight up nice women. She went up and beyond to accommodate us in our Uhaul experience. She noticed a mistake made on out pickup when we were dropping off with her and right away was on the phone fixing it!

My car broke down on the side of the road while passing through town. The owners of Kootenay Car Care took excellent care of us, going above and beyond to help us out. Would definitely recommend them for any car troubles in the Grand Forks area

On my travels from Peachland to Grandforks to babysit my grandkids, my windshield was hit by a rock, easily repairable by filling the crack. I was told that Kootenay car care was a great place to go to by another business in Grandforks. I took my car there to have my windshield fixed, customer service and quality of work was second to none. When I arrived back to my daughters place, I walked around the back of my car and noticed that a big dent I've have had for 9 years was gone. I went to 4 other businesses in the kelowna area for the last few years trying to get it fixed, the lowest quote I was ever given was 900.00 dollars.
Kootenay car care took it upon themselves to fix it with in minutes, and never asked for anything but the cost of fixing my windshield.
I am so grateful for their amazing work ethics and extraordinary kindness for a out of town customer.
Huge shout out to Kootenay Care car you guys are awesome. !!!! Thank you so much. !!!

We were traveling through town and needed an emergency repair on our truck. These guys fit us into their schedule within 2 days. Thank you Kootenay Car Care!

We were driving back to Vancouver from Kootenay National Park and needed to get our brakes checked. They inspected our car without charging us and sent us on our way with peace of mind. Thank you :)

My neglected truck is running like new again. Quoted repairs were accurate, great communication, professional and detailed courtesy check. Highly recommended.

On our way from Chilliwack to Nelson our car’s check engine light came on. We stayed the night at Johnny’s motel and stopped in at Kootney Care Care. Shawn helped us out right away despite being very busy, he offered helpful and friendly advice. It was an overall pleasant experience.

Stopped in after loosing heat on my way to the coast. They took the time to trouble shoot the issue and get me back on the road. Great staff, can’t recommend them enough for helping me out of jam. Special thanks to Jay, Sean and Vada!

They went out of there way to honor warranty work from a engine rebuilder who refused. These guys are the best and i will be forever grateful.

I had a problem with the brakes on my truck as I was passing through Grandforks. They got my truck in immediately and fixed my brakes. I was very happy with the service and polite staff.