Credit Bureau of Canada Collection

This is NOT collection company whereby not paying will affect your credit score!
If you are ever contacted via a phone call, simply say the following and they are legally obligated to never call you again: "Please take notice that I shall no longer accept phone calls regarding this matter. All future communications must be in writing".
That's it. You may receive another paper (mail) 'demand' and then that's it, as you are no longer worth the postage. Trust me! They are a for profit, slimy, collections agency, and have zero power to affect anything in your life (including credit).

For anyone who gets a call from this business. It is not a bureau - it is a private business for collecting private dept. You do not have to pay this business any money. Anything they are trying to collect is private dept (e.g parking tickets) and will not effect your credit score. Only rating 5 stars for visibility.

Thanks review

I don't know how to start this honest review:

I had financial problems in the past like anybody else can have , nobody is expecting calls from collections company for sure ,even though if we realize they are only doing their job , of course some agentes are better that others ,or more friendly .
I got a call a week ago and an agent named Douglas in a very professional and friendly way let me know that I had an account that it hasn't been paid and that was the reason my score credit was not getting better, I made arrangements to pay as soon as possible and asked him if it was a way to let me know that my payment was on record and how to know that it was completed , took only hours when I received an email with an attachment , it was my release letter indicating my payment and all the information I was requesting, I have an Equifax account and didn't know what to do , if I had to letting know about this or if the Credit Bureau of Canada Collection was to going to let them know about my case , I called to this company again and a minute later Douglas called me , I explained to him my situation and very friendly he helped me , saying that they're going to send a letter to Equifax.
I was so pleased and happy dealing with agents like him and his company , I would definitely recommend talk or get advice from them , I am sure they can help you the same way did to me .

Erick H.

I just talked to a employee Kathy Sharp here who was very nice and helpful...I explained my problem and she provided a ticket number so I can now go and sort this out...not happy about the problem but due to a mix-up with former address and post office not forwarding mail I am now late with payment and in collection....she did her job very professionally though and I thought I'd share...

Awesome

Used to work at this awful place. Aside from being encouraged to be firm and not show any compassion for people who are struggling financially. My boss had fired me during probation for doing something he told me to do. Slimy.

This company is 100% a scam. Do not give them your personal information and do not send them any money. I suggest calling them back and telling them you no longer wish to accept phone calls and to take you off their call list and any further contact will have to be done through mail. I called back and As soon as I said, take me off the call list, they hung up, and I haven’t heard from them since.

Stop fricken calling me, it should be obvious you got the wrong person by my voice mail thing... got a text from these guys too and was looking for some person starting with J...

I’ve been getting calls from them for months….. they want me to say my full name and date of birth……. I say you’re calling me…. I explain to them that banks now use voice verification…. The way I dealt with them was to. Call them none stop adding calls using all their phone numbers
They got so mad. They removed my phone number.
Told them if they call again I’ll be calling a lawyer. Ps. Don’t think this is a
Legitimate company.

This company is a scam. I returned their call. They said I had an outstanding traffic violation. I suggested that I would call them back later. Once I had said I would call them back, she called again to tell me that I actually had “three” outstanding traffic violations.
I called Vancouver Traffic Violation. Gave them my drivers license and they reported I had zero tickets and no outstanding payments. Nada!
The Credit Collection caller was out of her mind. She talked over me. I pleaded and begged her to hear me out. She was off her rocker. These are not professional sales call people and they are operating a scam.

Connected to them to pay off my small debt I occurred. I originally owed $1500 now it’s $4750. They offered my deal 50% if I paid by the 27th. I could not reach anyone for almost 2 weeks. I reached them finally after leaving numerous emails and voicemails. They told me I was late and added on extra fees to be at $3360 for waiting a week between finalizing my balance. Would not budge at all to the $2300 they originally offered and instead threatened to impound my car. No ifs and ors about it. She doesn’t care at all. Well my car has been sitting broken for over 2 years and undriveable. The supervisor Mabelle has absolutely no professionalism and is a total scammy supervisor. Note to all customers….. don’t try pay them voluntarily. They don’t care at all.

Like 94% of the population, I don’t answer unknown numbers, so it is crucial that you make reaching out to you guys a smooth accessible option.. I’ve tried calling this place in order to pay them at least 10 times. I’ve been transferred then dropped, or more often, my calls go to someone named Max Garmin’s voicemail that says he is in the office but can’t take my call… I literally just want to make payment.

Tips:
1. Make emailing you an option
2. Make it possible to login securely to view your balance on your website or talk to support via chat
3. Answer phone calls on the first go as the bare minimum

The company NAME this debt-buyer uses, is so MISLEADING!! Their name should not be allowed.

Also, most private debt never impacts your credit bureau/credit rating. But always check your credit report (consumer disclosure) to be sure.

You are entitled to a free credit bureau report (consumer disclosure), every year, from each of the two credit bureau companies (Equifax and Transunion) in Canada. Get one free report every 6 months, by ordering between Transunion and Equifax. For Transunion order use: ocs.transunion.ca (or you’ll get tricked into ordering a monthly monitoring subscription.

I talked to Cori Macaraeg and she like to talk over me and argue, of course i lost my cool after her telling me she had no proof that it was not a spam call but kept telling me how bad its going to be for me in which i took a verbal threat. when an agent does not know the laws but the customer does and can quote them to her and she says your wrong.... great place to work for

It is ridiculous and absolutely unacceptable that this is a BUREAU and no one is picking up the phone and the offices are nowhere to be found. Spent an hour looking around only to find out they had moved TWO YEARS AGO but haven't updated the information on their website or on Google maps. Is it even the official offices or did they outsource another company to do their work? So disappointing and completely unsatisfactory for the CREDIT BUREAU OF CANADA to be this misleading. And then they wonder why so many people owe them... Couldn't pay them even if I wanted to.

Completely useless, argumentative and arrogant customer service. They like to dance around every question possible and not give a real answer, then they will start and blame you for not listening to there random speel that has nothing to do with your question. Clearly you need no education or people skills for a job in the Canadian government.

Never picks a call.. manager specially always voicemail and nevr get back.. please hire some professional people who can atleast help public …

they usually put the collection of a person who has a similar name with yours to your credit report. thats too bad thing to be happened. very annoying

Very bad attitude, and never help, i wish no one ended up to these guys, stay away from them, never helpful, and somehow rude

Don't pay them a dime!