Exotic Car Collection by Enterprise

Excellent experience dealing with everyone at this Enterprise location. Very friendly staff. Quick service. Took great care of us matching a vehicle that worked for our family. The rates were half what we would have spent if we rented at the airport. Will definitely rent here the next time we are in Toronto!

We have rented car from Enterprise before and have always had a great experience. But this time they definitely deserve 5 stars for their excellent customer service. I had a car accident and my insurance company got me a rental car from Enterprise. The insurance company had assured that I would be able to have the rental until my car was fixed at the shop. My car was still at the work shop but the insurance company decided to clear their accounts with Enterprise after one month, without informing me. Enterprise promptly called me and gave me a heads up on what was happening. Since it was my first accident and I wasn’t aware of the dirty tactics insurances have, Enterprise representative was very cooperative and also guided me through the process. After two months when my car was finally ready for pick up. I went to Enterprise to drop off the car to find out that my insurance still hadn’t cleared their accounts as they had promised. Long story short instead of creating any more problems for me Enterprise representatives were very supportive and helped me in this situation. I truest recommend this Enterprise location to everyone as they have very high customer service standard.

Got a fantastic customer service for the civic day long weekend. Booked the car over the phone just 15 mins prior and got my rental.
There was a wait but it is understandable due to the long weekend rush.
Some sound advice, a clean and good car plus an upgrade! Very happy with my 4 day rental.

Thanks guys!

Outstanding service! Enterprise will always be my first choice for car rentals. The rate was more than reasonable. The staff at the Carlingview location were very hospitable, quick and efficient with their service. It made my vacation to Toronto a great experience. I highly recommend them

I recently rented a Jag F-Type for my birthday. Anthony handled my file and was pleasant to deal with. At the conclusion of the rental we had a billing dispute but it was quickly resolved. He sided with me. He didn't remember saying what he said but he sided with the client as the customer is always right as they say. He diffused things quickly and we parted ways amicably. I wouldn't hesitate to rent from this depot again and to deal with Anthony. If you're looking at renting one of their vehicles ask for him, he understands customer service.

We rented a car back in the end of August due to a family emergency and Zafir was so helpful! We came in with 3 adults, a baby and a big of baggage and he helped make sure we had the best vehicle that suited our needs. He was friendly and offered great service! If we need a car again in the Toronto area we will definitely be going to this Enterprise location!!!

excellent service here. i called for a pick up and they were there in less than 5 minutes. getting the car itself was also very quick. when i returned the car, all i had to do was park it and walk in to check out and give them the key. they were able to drop me off at my hotel which is less than 5 minutes away. it also started raining so i was super grateful for this drop off service. both guys that picked me up and dropped me off were SO nice. i didn't catch the first guys name but LG or LJ (sp?) was nice and we chatted while he drove me back to my hotel. if i need another rental car while making this type of trip again, i would use them without a doubt. thank you guys!

Wanted to write this review to compliment the great services at this Enterprise Exotic Collection rental location. Sal has been courteous and helpful in setting up my rental car due to an insurance claim, he follow up diligently on the whole process from vehicle booking and all the way to vehicle return, the process have been seamless. He even message me on letting me know what vehicles are available and organized drop off time and location that is at my convenience. Ramin delivered the car to me on time, he has a wonderful personality, he offered to show me the features of the vehicle that I am renting and even set up my Bluetooth connection. Overall it's been a great experience and now I am now renting from this location a second time.

Pick-up
I expected the car to be ready by the time I came in to pick it up . Instead I had to wait for 20 minutes for them to have everything ready.

Drop-off
I had to second-guess and maneuver around the tight parking space to find where the returns section was. Could be more organized by putting up signs and arrows.

Car:
I absolutely love the car that I got. I reserved an Elantra and got a Mitsubishi RVR. The car was clean, ran well and didn't give me trouble.

Customer service
The staff are amazing. They are friendly and knows what they are doing.

It's not a perfect place but they sure could cater to your needs, give you a nice car and treat you properly. Would recommend, would go back.

Great fast customer service, no extra charges, very reasonable, great looking and running cars. I booked a small car for 3 days upon arrival got a SUV for the same charge as they didn't have anymore small cars. Enjoy the SUV very much got to drive in style and it was a 2.4 ltr 4 cylinder so good on gas consumption.

Enterprise Carlingview was tremendously helpful, delivering and picking up our car in Oakville on our schedule, both times being later in the evening. The staff were friendly and very accommodating. Highly recommended!

Where do I begin... This service was the best service I have ever received from a rental company. Ankush and Zaifar went above and beyond to assist my family out. I was travelling with my 7 month old baby and needed a car seat.. they went out of their way to pick up a car seat for me and had everything ready to go when I showed up. They were not pushy and very professional. Thank you so much ! I have already gone back for a second time and will continue to do business with them!

I was entitled a car rental through my insurance. I wanted to use my own car rental company but my insurance company strongly suggested I deal with Sal at Enterprise Exotics. At first I was hesitant but then I realized it was the MUCH MUCH better choice. The staff at Enterprise Exotics were very professional and 100% on top of things. They made me feel like I was their only customer and the level of priority was outstanding.
Next time I need a rental I'll know I have 1 less thing to stress about because these guys will make everything easy.
Thanks again for the great experience!

Highly recommend Exotic Car Collection by Enterprise. Sal at the Carlingview location is extremely professional and attended to all of our needs regarding our rental(s). We look forward to renting from you again! Keep up the great work!

This location is amazing, the staff are quick and friendly and go above and beyond to assist, they make your experience stress free, the rates are excellent for Toronto, and the extension process is painless, if you're going to rent, Rent from Safir and his team they're really wonderful people.

Mike and his team are a true class act; dealt with them on several occasions and mostly the last minute. NEVER DISAPPOINTED, and always professional service. If I could give you a bonus star, you've earned it.

Best customer Service I have ever received from a rental company. Took me less than 5 minutes to pick the car and same for drop off. Thumbs up for Jon!!

Terrean give me exelent service. Good price & good car . I was late 25 minutes when i return my rental car .She didnt charge me any other cost. I prefer to everyone must try to Enterprise car Rental.

The staff were very attentive. Everything was as expected and the service was very efficient. The location is near the terminal so it’s easy to catch a ride to pick up your car.

Outstanding customer service. Got everything arranged by Sal, then got the S5 delivered by Samer and Ramin, and it was mind blowing by the phenomenal way I was treated. Great selection, prices, and people :)