Shoreline Medical- Brentwood Bay

A Remarkable Family Doctor and Advocate

I am delighted to share my experience and thoughts on Dr. Sienna Bourdon, our family doctor. Dr. Bourdon has consistently provided my family with excellent care and unwavering attention, and I am truly grateful for her dedication and advocacy in the medical field.

From the moment we became her patients, Dr. Bourdon has exemplified the qualities we all hope for in a family doctor. Her genuine concern for our well-being is evident in every interaction. She takes the time to listen to our concerns, answer our questions, and explain medical conditions and treatment options in a way that is easy to understand. Her approach is not only professional but also compassionate, making us feel valued and cared for as individuals, not just as patients.

Beyond her exceptional care, Dr. Bourdon has demonstrated a remarkable commitment to improving the working conditions for family doctors and supporting healthcare professionals. Her efforts in advocating for better conditions, fair compensation, and more resources for primary care have not gone unnoticed. She understands the vital role that family doctors play in the healthcare system and exemplifies that in her daily work.

I also want to acknowledge that the rest of Brentwood Bay clinic staff have been absolutely great. While they are inundated with the amount of calls due to the shortage of family doctors, they are always kind and professional which I am sure it isn't an easy task. They are literal unsung heroes in our community.

Thank you all for your hard work and dedication. ❤

Dr. Bourdon is the kindest person ever. I have a life long phobia of doctors and she is patient, kind, understanding, and goes out of her way to make it possible for me to interact with her. I'm so glad we got into her practice!

I can’t express how grateful I am to have such an amazing family doctor (Dr. Bourdon) in such a beautiful clinic. Dr. Bourdon is always calm, understanding, honest and brilliant. I’m constantly hearing horror stories about how difficult it is to find any family doctor in this area, let alone a fantastic one. I’m not sure how I lucked out, but I’m sure glad I did.

Dr. Bourdon Is best doctor I ever had in my life . She always listen patient and then decide what to do .

Long wait time but that's typical with walk in clinics here. Very friendly doctor (Mark) and staff.

Dr Mark is very friendly and humble person.

Amazon Doctors & Staff

I have been trying to contact their office was having a hard time. They were very prompt to getting back to me after reading this and really appreciated the feed back. Looks like they are getting a new phone system

We have had very good service at the Walk in Clinic, all staff were friendly and helpful.

Impossible to get through on the phone! Tried 20plus times during the day from 9am onwards. Employ more staff! The walk in doctor I consulted was very good but I couldn’t get through on the phone to pick up the message he had left for me. Very frustrating.

It's extremely difficult to get a appointment, to phone in takes at least a hour with phoning every 5 minutes, using the web site is not easy, and to change pass code is also very difficult, for a older person, and there front end personal, you will find out, just try

Good doctors, unfriendly and nosy receptionists.

Dr pawlick now goes by pavlck? Weird and he's not very personable see for yourself

I suggest all patients get a second opinion

Not a walk in clinic