Prospect Lake Auto Care

I was recently referred to Prospect Lake Auto for diagnosis/repairs on my Jeep. I was told that “Mike” @ Prospect was the S. Island all-things-Jeep guy and I was not disappointed! Within seconds of looking under the hood he found the problem. He knew exactly where to look and explained to me in detail what was going on. I booked in to have the repairs done and my experience with Mike as well as Shannon (who takes care of all logistics… I’m thinking she basically runs the place lol) was exceptional. Highly skilled, organized, friendly and knowledgeable folks at Prospect Lake Auto. I highly recommend this place!

The service here was wonderful! Came recommended from a friend. They were upfront about when they could get it in, they delivered within that time, helped me sort out transport, and fixed an the issues I had at a reasonable cost. The owner is local and the communication was great.

They have loaner cars available (one wasn't available to me at the time) but they offered to work around the loaner car schedules.

This is my new place to have my car serviced. Plus it's right across from a nice cafe.

Prospect Auto has been my default auto repair for quite a few years because of their efficient, dependable service
I highly recommend them to anyone looking for the same.

I had a flat tire emergency on vacation in Victoria and had to get to a ferry to get home. I called these guys and they took it in right away and I made my ferry. I am an auto shop owner so I know this was a sacrifice for them as they wouldn't have any real future relationship with me and a flat repair isn't exactly a big money maker. But they did it with a smile and their tech was very particular about wheel lug torque specs and tire pressures (again: I have inside knowledge). I don't write reviews but these guys deserve it. Character First - that's what they were. Thank you!

My Bmw randomly stopped running in the middle of nowhere, i came across the only place for miles. Parts were hard to get but Mike gave me a loaner for a few days til it was fixed. Even the shops where ive bought brand new cars from didnt supply a car while mine was being fixed. More than happy with his price and his customer service was great

Great place . They got me in and back on the road in great time. Very understanding. Great work will be back for all my truck needs

I brought my car to Prospect lake auto repair on a drive by. They could take me in right away while dealers, other places could book me in “in three or four weeks”. They offered me a loaner car, called me later that afternoon wth a diagnosis and a quote.
The work was completed the next day, under budget.
I was very happy with the customer services, workmanship and no hidden surprises. 10/10 would go back.

Fantastic service that’s always friendly and dependable. I am not a car person and I feel very safe brining my vehicle to prospect lake auto because I know they are never going to over sell me services I don’t actually need. I really feel like family. Thank you!

I trusted Mike and his crew 30 years ago with my Nova and I still trust Mike and his crew today on my Subaru. Thank you for straight forward, honest, trustworthy service. Thank you Prospect Lake Auto Service, you are the best 😊

Love stopping in this place to grab gas when in the area . Such great customer service. So friendly here

All around a great experience! Communication was upfront , honest , consistent and clear. Repair Work was completed as per estimate and pricing was fair and in line with original quote. Future work was noted but not pushed - Would recommend taking your vehicle here for honest and fair repairs

My car randomly started having issues so I pulled into Mike’s place (Prospect Lake Auto Care). Reception right off the bat was so incredibly helpful. They were very quick to look into what was happening, explain it to me and give me a quote. They ordered the parts and the work was finished the next day. Definitely recommend.

They really helped me. Fixed my jammed 1st gear and saved me tons. Highly recommend from a friend and I also recommend them. Very happy with the service

Prospect Lake Auto is a friendly neighborhood auto repair shop that I highly recommend.
My mechanic I've had for years retired. He was my dad to my car, I thought he was irreplaceable, thought was wrong. I've been stuck in a jam numerous times from my starter going, dead battery, rodent repair, and outstanding maintenance.
Mike and his mechanics are competent, honest and get the job done in a timely manner. They go the extra mile to make sure you and your car are safe. Shannon at the service desk is super friendly and well informed, she answers all your questions and concerns.
Bonus, Prospect Lake Auto Care has reliable loan vehicles if need be.
I will use Prospect Lake Auto Care for all my future upkeep and care of my vehicle
Thank you for keeping me and others safe on the road 🙏

Volkswagen needed alternator work. Good honest mechanic. Wish they were all like this.

Mike and his team at Prospect Lake are great. We recently moved to Willis Point, and we're so glad we can rely on this garage. We can see it does a great job of serving the community in the area. We really like how they will point out when our warranty or going to a dealer would be smarter or cheaper. And I also really appreciate how they've gone the extra mile to find parts or get things done in tight time frames. We also got good advice on selling a used car too. Many thanks for all!

Went in to get an alignment after replacing my CV axles and a tie Rod end. The price for the alignment was fair for a local business and the customer service was great. They gave me a good observation on what I can do to tune my car up in the future as well

Prospect Lake Auto did an excellent job on my car. They figured out the issue and fixed it. I was kept well informed throughout the process regarding how they were fixing the issue and the cost. They were very efficient! Had my car back in no time and now works perfect! They are definitely going to be my go to mechanics from here on in!

Got our van serviced before a road trip. They checked everything over, replaced our cabin filter and a new set of tires. Fast, and professional. I always come back to Prospect Lake Auto.

I always receive top class customer and auto service from Mike and his team. It’s a bonus to use their loaner cars while my SUV is in their shop. I highly recommend Prospect Lake Auto Care.