Pemberton Valley Hardware

You can get all things from the store

I love how friendly and personable the staff are. There's something special about going into a store or business and being able to have a conversation and connection with the employees. They're always happy to help me find things, and just as eager to start up a genuine conversation about weekend or goings on in lofe, and that to me is huge. I grew up in this town, but even the customers they don't personally know, they make an effort to get to know them, and build those relationships. I'll always choose to go to a business where I feel a personal connection, even if it costs more.

I would actually like to give 6/5 stars. This store and staff are great but this 6 star review is for the fellow who helped me with my paint order last week. So professional! He was kind and courteous (and remembered me from being a customer years ago). I had some samples of paint which he matched perfectly. A good hardware store makes a small town. Thank you!

The customer service we have received at Pemberton Valley Hardware has been outstanding. In particular, Sean has been incredibly helpful and knowledgeable. He always has the patience to advise us on a home repair and to help us find the best parts available for each job. We greatly appreciate the expertise he provides each time we are faced with a home repair.

I purchased a new wood stove and chimney and I am very much appreciative that this business installs chimneys and wood stove. Currently it is -8°c outside and my home is a nice 24° inside. Thank you.

You will find what you need, and sometimes something more. if they don’t have what you need, you can more then likely order it in!
The staff there is more then helpful, and surprisingly, if you’re dealing with an off grid propane fridge they can help you out with fittings and just general knowledge. A very fun place if you like home improvement stores.
(Also they sell bulk you weigh grass seed!)

I have been coming here for years. They generally have most things I need for a project or can get it quickly enough.

I stopped in today for a few bits for a truck task. Just a few bolts and washers. Well, I bought the wrong size....twice. The two staff that I worked with were very patient and helpful. I ended up leaving without the right parts but it turned out that the bug deflector doesn't fit my truck anyway so money saved from great service.

best place in town I go just for the fun of it. Good employees, good help, always happy when I walk in, treated well when asking questions. I would say it's the best rona I have ever been to. the lumbar yard works always happy to load my truck and make sure I'm helped.

Just want to say THANK YOU Pemberton Rona. You guys were awesome and saved the day.

We were part of a wedding that had booked at Pemberton Valley Lodge.

There was a BBQ picnic that the bride had called AHEAD to get approval which was OKed. Soon as the tables were set for the food to be put on the manager comes out and tells us we can't do it. Turns out she consider it a planned event and therefore it needed to be catered by the hotel.

People try to politely explain it was approved, its not an event, we just want to hang out and have a picnic provided by the bride/groom as a thank you for showing up. Manager digs her heels in. More people try to ask what the problem is. Manager goes on a power trip and threatens to turn gas off for the BBQ. Bride's crying, manager refuses to talk further about the issue.

We called you guys 10 mins before close and asked you to stay open for us which you did (and with smiles too) and even stayed later to help us get everything we needed.

The impromptu BBQ was a smashing success thanks to you guys. Your customer service definitely saved us from fiasco at the hotel.

Thanks again Pemberton Rona, I apologize I didn't get the names of the staff members working on Friday Sept 6, 2019 but you guys rock!

Every time I am in Pemberton Valley Hardware there is someone knowledgeable and willing to help me find what I need. This company cares about their community and I love that they sell local farmers carrots, beets and potatoes!

Lots of products and choices, good prices (great return policy and process) and the staff there are SO friendly. Love supporting them.

For me it is the attitude of the staff that makes the Pemby Rona stand out. Always so friendly and willing to help. It does make a difference and it is recognized. Thank you!

For a small town hardwood store they always have a great selection of products and supplies. The staff is always friendly willing to help when needed.

So many products! We found fitted sheets and a whole kitchen section. Great service too

Fantastic store that carries a little of everything for all your needs, one stop shop and the staff are awesome!

Cool little store- way friendlier and funkier then most Rona's I've been in!

Excellent folks to deal with
Can.t ask for better help
Really saved the day
Extremely helpful went way beyond the call of duty

Jeff knows the exact meaning of customer service. Great. I always go there

Provided the goods that I needed in large amounts on relatively short notice for a fair market price!

So lovely and helpful! The staff were really kind and informative :D