TownePlace Suites by Marriott Edmonton Sherwood Park

Great experience here. My room was clean, spacious, and comfortable. The front desk staff was amazing and very helpful both in the evening and the morning. The hotel is very quiet and conveniently located by Yellowhead Trail. The only thing that I didn’t like was the lack of options for breakfast and the available options were bland but I can easily look past that. Overall, I was really impressed with this TownePlace Suites and highly recommend staying here if you get the opportunity.

What a welcoming experience! The staff member at the front desk was training a new staff member, and she was doing a very thorough job of training, while still being very informative and accommodating for us. The crib we requested was ready for us when we arrived in our room. They called to check in on us a short while after we checked in, which was really thoughtful! We hadn't even realized we lost our baby's blanket on the way up to our room, and when we returned down to leave they flagged us over and handed the blanket to us, folded and bagged. I was very grateful as the blanket is a special one!
The suite is lovely! A kitchenette with an apartment sized fridge, stovetop, dishwasher, toaster, microwave, and coffee pot. It comes with minimal supplies but there are several notices in the room that explain all the things you can borrow (including board games and grilling tools) if you desire! The bathroom is bright and spacious, and large bottles of shampoo, conditioner, and body wash which I appreciate, instead of the tiny bottles that create a lot more waste. The shower is well designed, with the handle to turn it on placed on the opposite wall of the shower head, so you aren't sprayed with cold water while trying to figure out the temperate. The bed is comfy-not too soft, not too firm.
The views aren't anything special, but we didn't expect/need that, based on location. The swimming pool is actually in the sister hotel next door, which is slightly inconvenient in the winter when it's cold, but not a huge deal. With hot breakfast (omelette, toast, bagels, cereals, build your own breakfast sandwich, yogurt, fruit, coffee, tea, juice, milk) included in the very reasonable price, with lots of amenities nearby, we couldn't be happier with our choice!

🌟 Five-Star Customer Service Review! 🌟

I couldn't resist sharing my incredible experience with the most exceptional customer service I have ever received! 👏🏼✨ The Towneplace Suites Sherwood Park l truly knows how to go above and beyond to ensure customer satisfaction. But let me tell you about Moe, the superstar who made my day!

My family and I stayed there between Christmas and New Years and couldn’t have had a better stay.
From the moment my family and I arrived, Moe was there, ready to assist me with a smile. His knowledge, patience, and dedication to helping me solve my issue were unparalleled. I can't thank Moe enough for their exceptional customer service skills and genuine care for my concerns.

Not only did Moe provide prompt and effective solutions, but they also took the time to explain everything in detail, ensuring I understood every step of the process. His willingness to go the extra mile truly sets him apart.

Moe's exceptional problem-solving skills and friendly demeanor made me feel valued as a customer. Their attention to detail and proactive approach left me with a sense of confidence and trust at the hotel. I truly appreciate their dedication to ensuring my satisfaction.

I can confidently say the hotel has a gem in Moe! Their commitment to exceptional customer service and their willingness to help in any way possible makes them a true asset to the team.

To sum it up, if you're looking for agreat hotel Sherwood Park that values its customers and provides outstanding support, look no further Towneplace Suites. And if you're lucky enough to have Moe as your customer service representative, consider yourself in the best hands possible!

The property is located in Sherwood Park. It is a not so busy place. Very calm and quiet at night. The room that we checked in was large enough to accommodate 4 people. Very clean and has kitchenette complete with utensils. And a table that can let people eat comfortably. The bed and pillows were perfect too. The complimentary breakfast was great and filling. And lastly, the service was absolutely amazing!

Clean and pleasant kitchenette with sufficient facilities. Staff at the front desk and cleaning staff very efficient and friendly.
Thank you Glena, Dainik, Theresia and Himani

Recently stayed here for two weeks, was a pleasant stay clean rooms, very friendly customer service, especially from Moe and Dainik,

Great 2 bedrroom suites. Closets have organizers and motion activated lights. Kitchens with dishes, full fridge, stove, and microwave . 4 dining room chairs and table, couch with hideaway bed and lounge chair. T.V's in both bedrooms plus living room.

This hotel is beautiful and surrounded by other hotels. Our room was spacious which was perfect for the little ones to run around. They have complimentary hot breakfast
The swimming pool is in the next hotel, other than that it is a beautiful hotel with complimentary parking.
You have your own kitchenet perfect for families.

Our stay here was fantastic! Special shout-out to the front desk staff. Ivan and Harkirat were incredible during our stay! Every room comes with a kitchenette. Breakfast was filling every morning. The pool is an option but you have to cross the parking lot to the Four Seasons. Definitely would stay here if we ever pass through Edmonton again!

Spacious and full kitchen for a Double bedroom suite.We celebrated our son’s 2nd birthday and was happy that all of our guests were comfortable. Staffs were friendly,accomodating and helpful. You can also borrow small appliances in your room for free😀 We’ll definitely come back and recommend to our family and friends.

Great place to stay. Suites are well fit out with all your daily needs including the small kitchen.

My Spouse checked us in for my birthday, the customer service from Limone was superb, and she went above and beyond in making sure we had a great stay. The manager, Anita was very fantastic and very considerate for my family by ensuring we had a breakfast, even though we came late for breakfast, And the kitchen attendant was helpful. - Abiodun Daramola

Very nice ambience, family friendly and superb service. Everyone is very nice and makes you feel welcome especially Ivan the Hotel Supervisor. I would highly recommend. Very friendly supervisor who went above and beyond to make our stay enjoyable.

Excellent staff. Nice, clean, comfortable rooms. Typical hot breakfast but nothing was ever empty. Great coffee ☕. 1st visit here but would definitely stay again.

I highly recommend this place as it offers the best hotel and service. The lady manager is incredibly attentive and helpful, making the experience even more enjoyable.

Gratitude and appreciation to the Managers Sarah, Jaz and all staff members for making this the greatest experience I've had in a hotel. A generous and warm welcoming staff greeted me daily . The hotel is conveniently located in Sherwood Park, with multiple amenities within walking distance. My room was spacious, comfortable, clean and relaxing. With an amazing view from the top floor. Brand new King size bed! Has a full kitchen, full size fridge, dishwasher, microwave, stove top and all the kitchenware required to make any meal. Free WIFI and a smart TV to stream Netflix and youtube made for enjoyable nights. Endless hot water in the beautiful shower! Hotel is equipped with laundry facility, a gym with cardio equipment and free weights. Continental breakfast each morning. Fantastic cleaning staff, everyone is happy and friendly. I recommend staying and give it a 10 out of 10!

Stayed at this hotel mid-Sep 2021 for 2 nights as part of a mini-holiday. My experience was exactly what I've come to expect in a TownePlace - functional, clean and uncrowded. I have stayed at numerous Marriott properties over the years and this ranks as one of the better ones.
Even though the hotel opened in 2020, parts of it still seem to be new. The fitness room was good. Treadmills, ellipticals, 2 benches and dumbells from 5-50 lbs. Slight criticism that there is no multi-use pulley rack that exists at other TownePlace locations. There is a water dispenser with cups and towels.
Used the laundry room. Thumbs up. $2 for the washer, $1.50 for the dryer which gave a generous amount of time.
On the north & west sides of the hotel there is a large field. It's nice to stay at a location where you're not surrounded by people on all sides. There is a good shopping area just to the east of the hotel, Emerald Hills. Everything there seemed new and clean. The hotel is close yet not too close to Yellowhead Hwy 16.
The staff here care about the hotel and their guests and it shows. I must mention Mallika in particular. Thank you for your kindness and great service, Mallika ! As well, Talia and our room cleaner were polite and helpful.
Overall, this is a hotel I would highly recommend.

Suites available, we have 2 bedrooms, nice layout.
Free breakfast and free parking.

People are super nice here.
Breakfast every day and perfect suites to cook on your own, of you like.
Comfy beds and lotta pillows!

Very nice place. One of the cleaner hotels I’ve been too. Good size room with kitchenette at an affordable price.