MCM House Byron Bay

Great little showroom with a good selection of furniture and home accessories. The staff were super friendly and highly skilled in interior design. Definitely worth a visit when you’re looking for something special for the home. Thanks to Bella for showing us around 🙏🏼

A gorgeous store at MCM House Byron Bay. Bought several items of furniture as well as an outdoor mirror and sun umbrella and the staff were really helpful and friendly and gave great interior design advice and tips

All staff are incredibly helpful, knowledgeable and extremely kind. Every experience in store has been memorable and walked away feeling insightful.

Bella was amazing and helped me with all interior design needs!
Shannan was insightful and displayed excellent skill
Ange is incredibly friendly!

Couldn’t ask for better team to assist in interior design and furniture needs

Lovely store! Beautifully laid out and immaculate. The staff were also very polite and assisted me with great knowledge about their products. Thank you MCM house! 👏🏻

I purchased some furniture through the online store, for delivery interstate. Bella was helpful, patient and very accommodating. She went out of her way to help me get my order sorted. It was such a seamless experience.

Honestly had such an amazing experience purchasing with the MCM girls in Byron Bay, they were very efficient and enthusiastic 🤩

Visited the MCM Byron showroom recently for the first time and had such a lovely positive experience with Bella, now I’m inspired to re style my home.

Thank you to Bella for helping me in the process of designing and furnishing my new home. You made the process incredibly easy and comfortable and took the stress out of everything. ❤

Had such a great experience with Shannon and the rest of the team buying our beautiful Joe Deep Sofa. Lovely, knowledgable staff, couldn't recommend highly enough! Thank you!

Bella’s understanding and speed was extremely helpful. Thank you.

I wish I read the reviews before purchasing furniture from MCM House. This is the most unethical company I’ve ever had to deal with in years! I purchased the Elio junior and maple coffe table, during the November discount sale. I paid for the sofa and coffee table in full and told them not to place the order until I finalised the colours.

I was always unsure of the colour and finally decided on the colour which I then updated them and told them to go ahead with the order.

A few weeks later I decided to cancel the coffee table as shape want going to work in my space. I was told I would get a store credit. I wanted a refund as I hadn’t taken deliver of the product. The credit should have been $1,800 to my shock they where only prepared to give me a credit of $514. Because all of a sudden they told me that I needed to pay for the premium fabric. I was shocked. I was never once advised of the difference in price for the fabric and I would have through that they would have charged with the initial price when I placed the order not months later. Very, very disappointed with MCM House staff and management. Please be very careful in your dealing and purchases with them as they will lie and then keep your hard aren’t money.

On 3 seperate occasions I’ve had the worst experience and customer service from this store. Ignored with no one else in the store, not acknowledged or attended too, it feels like staff don’t care about customers. Then I approached the lady myself asking for help and she noticed me and took a phone call instead, while the other staff member was chatting to a friend who clearly noticed I was waiting for assistance. I decided to leave as waited over 10 minutes. Returned a few days later to be told the store was closed, however customers were inside and a sale sign outside. I was told to wait outside and was never attended to again. Sadly never want to shop here again and will never recommend this store.

Delivery of table and chairs turned up on Tuesday. “White gloves” installers turn up with “not the right tools to put together”. Was supposed to turn up 2 days later, took the day off work but didn’t arrive - called and said they’d be here in 3mins - and a no show. no notification and won’t answer calls. For $5k extremely poor service.