Spotlight Mentone

Parking is easy at the front of the store. Flat, no steps, so straightforward wheelchair access if needed. The shop does have quite narrow aisles. Easy process if needing to click and collect. * I paid a return visit this afternoon and was not quite the satisfied customer. Not knowing where to find the one item I needed, I approached a service desk at the rear of the store. Behind the counter were two ladies, one in a uniform and one not. As they were having (what appeared to be) a personal conversation, I waited rather than interrupting. Another shopper then approached the bench. The ladies finished chatting and the one in uniform immediately turned to the new shopper to serve them. I pointed out that I had been first. The staff member quite rudely said that she was serving the other lady... I would have been fine if that was said politely, or I had already been acknowledged with a nod, smile, or "with you in a moment". I am afraid I felt a little like a Karen, but for the first time ever I retorted loudly that I was going to find someone who could actually help customers... oops! Many thanks to the second staff member, who asked if I was alright and went out of her way to assist. One out of two counts, sort of, as a win.

Friendly helpful staff.
Well set out store.
Nice and tidy
And parking righ outside

Excellent store. Tidy and staff were helpful and friendly. Recommended to shop here if you need anything.

Great range of lamps and the staff are really helpful and knowledgeable. Good prices with regular discounting. You are also able to buy bulbs here as well.

Big range all sorts haberdashery
Kitchen utensils
Party needs exetra

It’s not often I put reviews up on google but I had to share, Lola in the fabric department was absolutely amazing, she was so helpful and kind and you could tell she loved what she does! I was looking for remnants and she showed me where they were and was so accessible to support and answer my questions, I go to spotlight regularly and this is probably the best service I’ve gotten at a store!
Thank you Lola!

Absolutely fantastic a huge two story store lots of time spent looking for stuff

Great store,, friendly team members

Always friendly, always helpful, good prices

Great rangw, good sale

Had everything i was looking forward. Good prices.

Great customer service. The team went above and beyond.

Just the best store by far that I have come across. Huge range of homewares, towels, sheet sets and party goods.

Purchased x1 8" and x1 10" Mondo square cake boxes with square cake bases to suit and they are fantastic quality albeit pricey, came to $14, about as much as the ingredients for the cakes but it was worth it as they were meant as gifts and the cake boxes look neat and clean.
The shop is well kept and properly stocked. I personally liked that there were enough staff around that there would be someone to help if I needed it but no one was annoyingly asking if I needed help every 5 min.
I enjoyed my shopping experience and checkout wasn't crowded with 2 staff manning the counters.

Omg when I visit Spotlight, the excitement overwhelms me. I love it. So much to see be proactive and become creative.
Always love the low prices,specials and looking for the bargain bins. Spotlight has an elevator although scared of heights I manage. Wool and crafts are amazing,balloons.
Friendly staff, I love it..
Variety of stock immaculately clean,
Although, sometimes i have trouble with prices matching the items..
Thank you

This is the best spotlight! It’s really big and is super tidy as well, there’s a huge range of home/decor, sewing+craft supplies, and costumes.

Busy little centre. We found parking easy enough.

Bought cushions, curtains, homewares. Needed larger size on blinds and they were happy to take back and up size.

Great Spotlight Store.
Went into buy and measure up for Curtains and Scrim Netting.
The young female that assisted was very helpful, professional, and knew exactly what Customer Service is and should be. It was so nice to be attended to like someone cared, not just for the Customer, but also for the job.
Well Done on making it easy for us to get exactly what we were after.
A great layout.
Hopefully we can get more like the young lady that assisted that night. A credit to
the Spotlight Brand

Fantastic spotlight split into two levels. Upper level is craft and art supply oriented, Staff are often polite and helpful, store carrys a fair variety of items. Can seem messy and unorganised in the fabric cutting department at times but that’s often the nature of the department!