Petstock Epsom

First time experience with the grooming service for our 6mth puppy and we couldn't be any happier. Harmony was incredible and she made sure our pup (alaskan malamute) had a positive, happy experience for her first visit. She loved every minute of her pampering and came out looking adorable!! Thankyou so much Harmony, kirbys looking forward to her next visit 🐾

I went into petstock in Epsom around 3:30pm on 13/12/23, as we all know December is a busy time for retail. They were very busy, I waited 10 minutes to be served and the first thing the lady said to me (I think her name was holly) was “Gday, my names holly im so sorry for the wait, how can I help?”

Long story short I needed an emergency KK present and I decided I was buying a work colleague some fish and a tank, not only was holly more than helpful with helping me choose a fish suitable, I needed it all set up that same day and I asked if it was possible for her to set it up and I would pay for it and come back and pay for it, she admitted they don’t do it normally, but as she could see I needed it she opted to help. Her services, friendly smile and mannerisms were welcomed and appreciated so very much! Thank you holly and the staff at Petstock Epsom!

Great range of products and staff are very helpful

The people who work there are great a d very good with the help you need .

These guys are amazing, if they don't have a product in stock they will go out of their way to help you source it 😊

Easy to get to, and get a parking spot. Great service.

Huge range of products. Had to force myself to leave.

Excellent service, but a bit pricey

Friendly helpful advice lovely staff

My puppy is now snuggly warm in this cold weather. Thanks to the wonderful staff for helping me choose the right bed for him.

Staff extremely friendly and helpful. One staff member searched the entire store for what I was after for my dog. I couldn't thank him enough.

Great staff - sorted my retractable dog lead issue very quickly. Thanks so much

Always use this store great service

Helpful staff and self serve dog wash

Always pleasant customer service very helpful and knowledge. I get dog food, treats and toys here also all of my fish

Stuff are so lovely, click and collect orders are ready in no time they always have what I am after

Zara is the best, and provides the greatest customer service I have ever experienced. Give her a raise, immediately.

Great selection of pet products at a reasonable price and lovely staff who are very helpful too 😊

The young lady who helped me this morning was very helpful and kind

The actual store is amazing, but don't expect the same service from petstock online, you can't login since the website change , your orders are missing and items are delivered without adequate packaging and you waste time on chat and email trying to get things fixed that should have been packed correctly

Tl/Dr

Stay WELL CLEAR of PetStock online and only purchase in store.