Kidstuff | Ivanhoe

My mum visited the store to look for some gift ideas for my autistic toddler while I was at an appointment nearby. After my appointment, I visited the shop with my mum, and we found so many options for gift ideas. We left with some toys that she really loves!
The staff are so friendly and helpful! We had a really great experience at the store, and we will definitely be returning to select more toys for my daughter.

Came across this store by accident, so glad I did. Have been looking for for a birthday present for my Granddaughter who is turning 3 and autistic so a lot of toys aimed at her age group aren’t appropriate for her. When I explained to the staff my situation they were so helpful with different suggestions and showing me different ideas, especially Alara?, they stock a lot of things you wouldn’t find in other stores. Came out with a present for her and will definitely be going back.

Great store! Such a wonderful range for all ages. Was given fantastic customer service by lovely staff member who helped me find everything I needed. A bit expensive but it’s worth it for the personal service and free gift wrapping. Highly recommend!

I came here today totally frazzled because I forgot to buy someone a Christmas present! The lady that served me was great and asked all the right question to help me choose out the perfect gift! Thanks so much for the over and above customer service x

There are so many toys here it's a bit overwhelming if you don't know what you're looking for, but that's where the wonderful staff come in. You just tell them how old the child you're buying for is and they'll take you right to the section of the store with all the age-appropriate toys you could need. They also do gift wrapping and gift receipts in case something needs to be returned - very convenient.

Awesome and pricey. I know that it is coming up to Xmas, but these shelves were overflowing with toys of every type. Baby educational toys, puzzles, mind benders, construction toys, electronics, teddies, slime(the bane of my existence), dolls, Harry Potter stuff, scooters, plus heaps more. Really impressed. Made the mistake of dropping in with kids. ..

Nice shop lots of toys.
Friendly staff

Friendly staff, great range of toys.

Went above and beyond to help me out. Very friendly.

Great toy shop with good variety

Iconic toy store in Ivanhoe. High quality, traditional toys for kids.

Lots of options for children. The website is also very functional.

Nicely laid out shop.

This is a lovely shop, but I would not buy anything here. I have been here a few times and the prices are just so high. Whilst I understand they can not price match a larger corporation store, to pay $12 for something I paid $6 for a matter of days before somewhere else just seems incomprehensible. The staff are nice and friendly, the store is clean, albeit not the most pram friendly as it has a lot in it and often boxes etc around the flooring. It’s nice for a little browse, but unfortunately is not a local shop I could justify supporting with such a huge difference in pricing to other stores.

Did not go in n look would love to my sis in law is shop manager n does a awesome job well done AMY 👍👍🙂😜🙂❤🥰

I’m very disappointed with the customer service. I purchased a toy over 100$ for a gift and I asked the sales girl, sky to clean the dust of the box and the dirty scruff marks since it was placed on the floor. And she simply said she can’t do it. I offered to clean it if she had a tissue with her and again the response was she did not have anything. I asked it to be gift wrapped and it was so terrible and told her I was disappointed. I had to remove everything in front of her and do it nicely. I was really disappointed with her attitude. 😒 on all my previous visits the store staff have been very courteous and usually do an amazing job for my gift packages. But this time I felt terrible let down. And because of this I don’t think I’ll be visiting the store again.

Terrible customer services. We have spent thousands in this overpriced unfriendly store. Apart from their memberships discounts applying only at some times depending on who serves you -

Took the two 3 year olds to pick a toy. It’s was marked $14.99 - ended up forking out $99.98 with a snarky assistant telling them they can put it back if I don’t want to pay.

Absolutely do not support this store as they are clearly so greedy that they would be this rude to children