White Fox Boutique

Great customer service from Maddy ! I originally was very disappointed in the delivery of my order . My clothes arrived wet and I was on a time crunch for a birthday gift . The clothes dried out fine however I wasn’t satisfied with this as there are not cheap items to purchase and was disappointed that this happened to my items in the first place . Maddy explained the these things happen in transit and kindly offered me some store credit which was easy to use and my new order is already on its way . The quality of the clothes is so good and the jumpers are super soft , next time I’d size down as the over sized fit on me as a extra big for some reason and the shoulders on the jumper fit quite square at first , I’m sure after a couple of washes they will relax however . Overall pleased

I had the best customer service experience, Thanks to Mia! I placed an order, was charged for it, but never received the product. I sent an email expressing my concern and within a few hours I received an email back. I provided all of the information she needed and my order was executed. Thank you, Mia! I appreciate your promptness in the matter! My two teenage daughters will be happy to receive their clothes from White Fox, their favorite! 🩷🩷

I got helped not even 24 hours after I got emailed customer service support. Got my store credit money with no problem, I was stressing about my order cancellation but it was way easier than I thought. Maddy was so easy to work with, she is truly the best and the sweetest. Keep the great work, i love it!

Had to return an item after the wrong size was sent. Mia has been corresponding with me consistently and supporting me with the process of returning and reordering the same item in the correct size. Her communication and response has been helpful and made the process very stress free and easy. Thank you Mia. 😄

Mia was the best with helping me with my order. Amazing customer service on her end. I would definitely order again because she was so quick to help. Can’t wait for my order to come in

I know there are a lot of negative reviews, but I really loved ordering/dealing with White Fox. I know the shipments were delayed for Christmas, but HELLO it happens. I ended up returning some clothes because they didn't fit, I got my store credit, and I re-ordered. Everyone I spoke to was nice and professional. Give it time for them to respond... and hey, maybe be nice :)

Maddy in customer service was such a tremendous help regarding my refund. She helped me thru my issues which was amazing. Thank you so much again Maddy!

Friendly and excellent service! Mia immediately got back to me to help me with a mistake I made in placing the order. Would highly recommend. Awesome experience!

Love this shop! Great quality and I always get compliments when I'm wearing my White fox boutique clothing! ❤ Shout out to customer service as well for helping me out in redeeming my store credit. :)

I recently moved and hadn’t had the chance to change my address in every account. I placed an order with white fox and realized last minute that my old address was where my order would be shipped. Mia was able to make a change on my order quickly and saved me a lot of trouble. Thank you Mia for your quick response!

Mia, was amazing and responded to every single one of my emails. I had an issue with my order and she was super helpful and knowledgeable. I will def shop here more often thank you for the great service.

Had issues with sizing for a one size dress that was a sale item and therefore listed as non refundable. After emailing white fox with the issues I had with the item, they were really nice and responded after a few business day. They were very understanding and kind in helping me to return it. Have always loved white fox for its clothing and other product but now also love them for their customer care!

I got the Love club sweatshirt for my daughter for Valentines day! It is so cute. I thought it got lost in the mail but arrived just in time. The White Fox customer support was great at handling my concerns. My daughter loves White Fox!

I had an issue with inputting the incorrect Information. The company reached out to me in the timely manner and the associate, Sarah J. made the correction for me. I am so happy and I can’t wait to get the merchandise I purchased for my daughter !

I had a seamless experience ordering from White Fox and very excited for my order to come through! When reaching out to White Fox for user error on my order, their response time was very quick and they were able to help me right away! Thank you!

Mia, a White Fox employee has amazing customer service skills! I could not be happier or more satisfied with her assistance and understanding. White Fox is my daughter’s favorite brand and because of the excellent customer experience with Mia we will be customers for life!💯

Great customer service experience. The team was response and Mia was super helpful to get the information to me that I needed and resolve my issue. This was my first experience with this company and so far have been very pleased.

Maddy was exceptional helpful with a purchase I'd made and her customer service and communication was great. She responded to emails within the hour. Thanks Maddy 🙂

Jumpers are good quality super soft. Good Customer services quick at responding to emails. Shipping takes longer then stated but definitely worth the wait.

I have quite a collection of White Fox clothing! The oversized tees are second to none. Sooo comfortable! I’ve recently purchased some ribbed bike shorts and I just LOVE THEM! Also their sweaters are sooooo warm. Postage and shipping was fast and my items fit perfectly x