Officeworks Coburg

Amazing customer service, really friendly and professional. Paul (store manager), Joseph and Bailey took really good care of us! Thank you Coburg Officeworks!

Very happy with the latest binding service at Coburg. I ordered 24 booklets with wire binding and the turn around was much much quicker than quoted. Thanks Mia. Very happy. 👍🏼

Officeworks these days are amazing with their customer service - everytime you walk in the place or walk past any staff member they look you right in the eye and smile and greet you. It's always a very pleasant experience shopping there. The Coburg store is no exception.
Never a problem if you need to return something or exchange something with receipt, as I did today only because I had bought the wrong item. The prices are competitive and they have a fantastic range - basically anything you could need for your office, home or for study etc.

Great experience returning a product we’d accidentally ordered on line. Staff super helpful.

Thank you to the team at Officeworks Coburg for going over and beyond with their Customer Service and willingness to do a great job! 👌

I’m a Spray Painter and I came in today looking for a solution for some index cards for my Colour Library.

The index cards off the shelf aren’t quite tall enough to effectively serve their purpose, so I had to have some poster board cut to size, a female staff member suggested that I could have some cut to size in store, thank you very much for the suggestion as I wasn’t aware that I could have this done in store.

The gentlemen in the print/copy department did a brilliant job and was very patient, courteous and provided fantastic customer service to ensure that the end result was perfect.

As I said in store, 5 Star Service and a 5 Star Review coming your way, thank you very much!

(I was in store from approximately 6pm-6:30pm, if there’s any employee recognition system in place at Officeworks, I hope that the staff members involved may be acknowledged and gratitude passed on for their brilliant efforts) 👍

Rayner provided us with exceptional customer service.
We had a wedding coming up and needed all of our stationary needs printed at Officeworks.
A few days earlier, we were served by a lady who looked like a supervisor for Customer Service. Unfortunately, we did not have the greatest service - as this unnamed individual was rude and very unattentive to what we were asking for.

We visited our local Officeworks again the next few days, and were served by Rayner. These 5 stars are for Rayner and the exceptional customer service provided.

Rayner truly went above and beyond. He understood the assignment and the importance of getting our stationary requirements printed to an exceptional standards.

Rayner was patient, attentive and understands how to deliver exceptional customer service. To the management of Officeworks Coburg, please pass on our sincere thanks to Rayner for helping us print our custom design stationary, and for showing complete empathy and compassion for our special occassion.

Have been a customer for years at the Coburg Gaffney St store and the staff are friendly and helpful especially Dee who is always greeting customers with a smile and great service , Dee is the reason I keep coming back highly recommended staff member for all your needs
Les

Visited twice for click and collect this lockdown and the process was seamless and easy.
Both times staff were friendly and polite despite being abused and screamed at by other customers angry at regulations.
To the management I hope you're rewarding your incredible staff for working through such a difficult time.
To those horrible customers - please remember staff are people who are also going through a lot right now, they don't deserve your abuse on top of everything else.

Very good customer service. I did not get what I wanted which was micro usb pendrive but I was looked after without wasting a single second. Definitely use this officeworks for future needs.

These 5 stars do not belong to the store or the layout or products. They simply belong to Paula. I had a terrible timing trying to print photos from my phone. One staff member pointed me in the direction of the machines (go work it out), another helped me somewhat then went off to serve other customers... Only Paula had the patience and time to show me step by step what to do. I was pressed for time but she was the only one who patiently walked me through it, sped up the printing and helped me with my other purchases. 5 stars to Paula - thank you!! You're the only reason I'll be back for photo printing.

Extremely friendly staff & a special shout out to Michael in the printing section. I needed some posters for my business & he was incredibly helpful about the size of them & what would be best in terms of ensuring the images remained sharp. He was so knowledgeable & friendly - really fantastic customer service- thank you. PLUS it’s open til 11pm! ⭐⭐⭐⭐⭐

Very efficient and polite service from all the team here today. I asked the greeter at the door if I could have a document printed, and was admitted without delay and directed to the print and copy service desk. Jake assisted me in a speedy, friendly manner and ten minutes later I left with a beautiful high-quality colour document which I needed for work the next day. A great workaround by Officeworks in these difficult times. Very happy.

I don’t usually write reviews, but Dee was really helpful and patient in helping me with my computer needs. Thanks Dee and I hope your good work gets acknowledged!

Big shout out to Stephen and Jonathan for helping us get our new printer today! After waiting for months to be able to finally check it out in person, Stephen was super helpful and got us all sorted nice and quick.
We'll definitely be back next time!

I recently visited Officeworks Coburg Store, Melbourne. I was unsure if I should go in for Airpods Gen 2 or Pro. We asked for help and mentioned that we have few questions and it was for the first time where the rep Josh jumped in and said he will be happy to answer as many questions we have. This was the excellent customer service we ever experienced. He answered all the questions and within 10 mins we were clear which Airpods to go in for. Josh was very helpful, courteous and 10 /10 star for his excellent and go beyond service. Thank you Josh.

Unfortunately I generally expect average customer service from the large department stores, however the staff I encountered at the Coburg Officeworks were extremely helpful in rectifying a particular problem I had with a product that I had purchased and wasn't quite right for my business. Brandon particularly went above and beyond to source the right product and saved me a lot of messing around and being stuck with a product that wasn't right. Great customer service from Brandon and all the staff I encountered.

Nada went absolutely above and beyond for us when our wedding photos printed terribly at the self serve kiosk. She was very friendly and accomodating. Thank you Nada!!

Got my favourite pen from here.

I used it to write an essay of a letter to me ex-husband for closure. Unfortunately I got the address wrong and it was return sent back to me.

Still use the pen to this day.

The employees are so so helpful, Dee is a really, really nice person and I wish every server everywhere was like her

It was time to finally give up on my HP laptop that has given me nothing but grief for years so visited Officeworks Coburg to see their range in person (as I had researched online). Received amazing advice from 2 guys on what I had envisioned to consider a different brand and go for a gaming styled laptop, the Lenovo IdeaPad L340 and received an amazing deal. I'm so happy and thankful for genuine and informed customer service!