Bay & Basin Boutique Pet Boarding

Karen is really nice, our bunny has stayed a few times during holidays. It’s easy to book and drop off and pick up is a breeze. A great local service and I know our Bun is safe and well looked after while we are away.

Karen is a beautiful soul who looks after our fur babies whenever we go away. I’d never leave them with anyone else. The accomodation is spotless and safe and I can go away knowing my cats are well looked after.

Very professional, highly recommended. Karen goes above & beyond to help out for Doggy Day Care and longer boarding stays for various types of pets.

I had no hesitation in boarding Gladys at Karen's home for another holiday. Gladys ( my parrot) returns home, loved with a clean cage and still talks to me. As we know birdies are prone to sulk. In fact on her last stay she had added to her vocabulary and learned to bark! Apparently this was the doing of Banjo the Princess Parrot and no blame was laid on the doggies running around having fun. I can recommend Bay & Basin Boutique Pet Boarding highly.

The owner is a responsible, wonderful and caring person. Our little doggo has so much fun with the other doggos, and we trust he is in good hands.

Highly recommend karen and her buisness.my cat couldnt have been better looked after,I actually think he loves staying there . Thanks karen .Definitely will be back.

Excellent area for the doggy daycare. Karen is caring and helpful

Very happy with everything
Karen is a lovely and caring lady

Great place very caring owner loves her animals

Wonderful Amazing care the owner gives your fur babys

Great service

In my short experience just making a booking for two cats, Karen was very friendly. Very evident she loves cats. Karen was also very accommodating to special dietary requirements. The accommodation was clean and airy and it's really local.

We chose Bay and Basin boutique pet boarding because our usual kennels were fully booked. The website looked nice, so I took a chanch. Both me and my husband and daughter did not get good vibes the second we walked into the place. It was not clean and her greeting was rather frosty. These feelings were confirmed when she would not let us see where our cat would be staying. She did say we could see when we picked him up, however again, when we asked during pick up, she said no, we could not see the kennels. Our cat normally comes back from boarding happy and relaxed. He seemed visibly stressed for a few days upon return. Will definitely not be returning. Not being able to pick your cat up on a Sunday afternoon, I also think is a money grab. Most people who go away for a weekend will come back on a Sunday afternoon, but you have to pay for an extra day because of this rule.