Westpac Branch Haymarket

Was looking to open an account and ended up walking into 3 banks, all of which had long waiting times as well as some asking me to try again the next day. Westpac was really quick and helped me set up my account right away thanks to Angela, a very helpful member of staff who could speak Mandarin, Cantonese and English Fluently!

Have opened my bank account really quickly, Alice Wang(personal Banker) helped me with the above and she was quick and great.

We're two travelers who had to identify themselves after opening an account online. One staff member immediately sent us upstairs where we spoke to a very kind lady at the counter. We then had a talk with Lina. She set up our accounts while explaining everything to us in a very kind way. We felt very comfortable! I don't get the bad reviews :)

I was a bit worried about going to this branch because of the low rating and bad reviews but was pleasantly surprised. I opened a student account and it took very little time. Nikita Braker helped me and she was very polite and patient and got the job done quickly and efficiently. I’m non-Chinese and experienced no rudeness and was not ignored like some of the reviews say. They were also very kind and patient to some of the elderly customers who had some troubles understanding the digital instructions.
Definitely recommend this branch 👍

The staff Alice Wang is a gem. She was patient, professional and friendly ~ the best customer service we had. Keep up your good work Alice!

Went to the Haymarket branch this morning to request for old statements. I found the staff very helpful, especially the team on the 1st floor, whom assisted me on the matter. Thanks !

I am here from America and opened an account. I was treated with kindness and seen very quickly. I don’t know what all the negative reviews are about!! Lina was wonderful! :)

Frank is super helpful, extremely patient and solved all my problems today. 5/5 for Frank’s friendly service!! Frank is the best!!!!! Wish I could give him 10 stars!!!! Fantastic experience at Westpac Haymarket with Frank!

KUANG OU has helped me a lot and fantastic communication. Made my day!

Kuang is very professional and friendly.

I am happy with Haymarket Frank service

Always a pleasant experience!

clearly, fast services, patience.

Great staff

Friendly staff

Super ! Franchement Mr Lambert Sun nous a tous expliqué parfaitement.
Notre anglais n’est pas super et il a prit son temps, nous avons tous compris.
Très satisfait