Storage King Richmond

I had a great experience with Storage King Richmond. I had to move some items into storage at short notice ahead of repairs to my home and disorganised insurance company. I was very stressed and the staff were helpful and discussed my options with me to work out exactly what I needed.
I had organised for removalists and wasn’t going to be able to accompany them and the staff went above and beyond to help me organise things remotely and showed the removalists to the unit in my absence.
The payment system is really easy and when it came time to take me stuff out and close the unit they were helpful once again…helping me work out the logistics.
So simple to set up and close, made a stressful time a lot easier for me.

Location is great and the facility is very tidy.

Would use again (although I hope I won’t have to go through and insurance ordeal again!!!)

Glen at storage king Richmond could not have provided better customer service - went above & beyond to make sure we had the items we needed in a tight time frame! Keep up the great work!

I can't say enough about the exceptional service I received dealing with Mathew at Storage King. After being with National Storage and experiencing the pretty poor customer service when my storage shed got broken into, I would recommend making the switch! The service you get is above and beyond and really reasonable pricing especially for the area, thanks Mathew!

What a pleasure dealing with the Master Relocations Team. From the outset Alex Vasquez was competent, engaged and committed to ensuring the entire relocation process was smooth, effective and efficient. The crew of two arrived in the dark, as requested. They were done by the time the Sun was up. Professional and attentive to detail at all times. Next move, don’t waste your time with the others, just go with Master Relocations.

Extremely convenient as location if you live central and for the service, very friendly and professional. Lovely staff and the warehouse is top notch as in cleanliness, security and maintenance. I am very happy to have a storage lot in this venue. Thank you to all the staff at the Richmond warehouse. You made my move less stressful. Keep up the good work.

Glenn at Storage King Richmond, was an absolute super star, he went above and beyond to help me with all my storage needs, he was very human in understanding how stressful moving can be and did everything to make sure I felt welcomed and helped along my storage journey. The process was enjoyable, seemless and very rewarding to know I was looked after and my belongings were safe in storage.
I can't thank Glenn enough, he is the storage king legend.

Best service and super nice staff. Unit was exactly as expected and easy. Cheers Nick for sorting me out and making it super easy.

Glenn and Matthew run a great storage facility. Pop in and talk to them about how they can help you. A+

Great price and service. Glenn, the store manager is so responsive and helpful! Will use Storage King again when needed in future.

Greg at the front desk was very helpful and made payment and moving so convenient!
The storage king itself is a bit hard to find but I'm overall very happy with my experience!

If I could give more than 5 stars I would. Nothing is ever too difficult for Glenn and Rebecca and they'll always go out of their way to help as much as possible. I've been using this facility for years and will continue to do so for many more. Would highly recommend.

Our company has been using Storage King in Richmond for the past 3 years as a pickup/drop off point for stock/credit/returns.

We also use a storage shed for any excess stock, and we have been extremely happy with all the provided facilities.

But the service has been the icing on the cake. I don't think I have ever heard a "No" from any of the staff, from borrowing stationery, using their printer/fax etc.
Always friendly and helpful.

Thanks!

A very clean and tidy storage building, very well managed by friendly and helpful staff - couldnt recommend it more to anyone looking for storage in the area

Have just finished using Storage King (Richmond Vic) for the about the fourth time in ten years. I keep going back to them because the quality of the infrastructure and helpfulness and efficiency of the staff is faultless. Thanks Kate! Great service and good value.

Lovely and helpful staff via email, and even more so when I met them in person. Great to deal with and good prices in comparison to other storage places in the area

I went to pick up the medium moving package. It was perfect for my two bedroom move. They have the best prices in town as well.

Very professional team!

I went there for the good price, but I'm leaving this review for the amazing service. 5/5 stars for the instant coffee at 8am on a Saturday.

The building at Storage King Richmond looks like the Ghostbusters HQ which is handy if in addition to clever storage solutions you also need help with a class-5 free roaming vapor

As good prices you will find anywhere but you also get very good service.