Active Pools & Spas Coffs Harbour & Northcoast

Andy and Keisha are fantastic to deal with . These guys took care of everything from start to finish and made our dream come true.

My pool 12m x 4.4m was not simple to install it is on a river just above the king tide height.

The pool needed to be fully engineered and land raised with a beautiful sandstone retailing wall to allow for a 1 in 100 year flood this included removal of all tree and stumps , removal of soft topsoil , replacement with engineered materials , installation of concrete piles , shotocrete to hold everything together and lovely sandstone pavers .

Other pool company’s told me the job could not be done so close to a river . Andy with his extensive knowledge of the industry made the difficult job look easy and Keisha really made me feel at ease always happy to answer my phone calls and emails .

The job went exactly as planned and came in at the quoted price.

I can’t recommend these guys enough especially for the difficult jobs others can’t do.

Active Pools & Spas are such a great local company to deal with. Friendly, responsive, great communication throughout and really know their stuff. Can highly recommend to anyone looking for a quality pool or spa service from local people who care about their clients.

Keisha and Andy did a fantastic job on our pool and really made our visions a reality. Keisha is a pleasure deal with and Andy a great worker. A great family business. Support local ❤

Andy was second to none with service, advice and communication. Provided me with exactly what I need and nothing of what I didn’t. Listened to what I wanted and provided the appropriate service. Highly recommend Andy and active pools and spas for your next pool install or anything pool related

Andy and Keisha are incredibly responsive, knowledgeable, professional and friendly. Andy has extensive industry knowledge and always available to answer the phone for a chat and help with questions. Keisha has incredible customer service skills, and is lighting fast with any enquiry over email or phone. We’re very happy with our pool. It turned out exactly as hoped. Our kids have spent endless hours of fun in the water. A very worthwhile investment. Thanks Andy and Keisha! Amy and Andrew

Andy and his team installed my pool in February of 2021. We were initially told about a week, weather depending. And just as luck had it, it rained! The boys worked so hard and worked through the rain to rhe best of their ability. I was so impressed! The job was completed in 2 weeks and everything was done perfectly. Andy helped immensely with money saving tips and ideas on how we could get what we wanted within our budget. The communication was absolutely outstanding. Anything we needed or any questions we had were responded to by Andy or his wonderful wife Keisha within a very reasonable time frame. They couldn't have been more helpful. As for payment, we paid a deposit and then the rest was in installments as the jobs were carried out. Still 18 months after installation, they have kept in touch to see if we have any questions or need any advice. Getting Active Pools & Spas to install our pool was the best decision I could have made for my family home. It's enhanced the cosmetic look to the house and has been an absolute asset to walk out and look at every day. We have had no issues with any of the high quality of work. If anyone is looking for a pool or spa, look no further! You won't be disappointed. This company is an asset to our town. I would be more than happy to supply photos of the work being carried out and of the completed job.

Reading a negative review earlier prompted me to write this one. Please take any negative feedback in regards to this business as a grain of salt. I understand people have different experiences with different companies but where is the patience and understanding?! This is a SMALL family run business who solely rely on this as an income. They have staff who work for them who rely on the businesses income to support their families. Word of mouth is huge in this town, so to see such a negative review written, and written by someone not even receiving a pool by Active Pools is really poor form. Have people forgotten we've had heavy rain for almost 4 months straight, we're in a pandemic, and there is a huge shortage in supplies. Emails or messages are also another form of contact and calls cannot always be answered at people's beck and call. Be persistent if you must, but be patient and ALWAYS BE KIND!

We looked around for a pool company to undertake the design and installation of a fibreglass pool for our backyard in sawtell.
We come across Active Pools and Spas in Coffs Harbour, and we are so glad we did. Don't look elsewhere, Andy & Keisha are a fantastic family run business. They are highly organised with exceptional communication with the clients, nothing was a bother to them.
They organised everything for the project with the delivery of the pool, the dig, installation and pavers all ready for us to enjoy in time for summer.
There team of trades are again fantastic and so professional we tell everyone, who is talking about installing a pool, dont look elsewhere, go straight to Active pools and spas. 5 Stars ⭐⭐⭐⭐⭐
Tony & Lisa Kerfoot

My sister had her pool installed by Active Pools & Spas and its absolutely beautiful! Now we can go around whenever we want and feel like we're on holidays because it's resort quality. I'd say even better. I took my kids to watch the crane drop the pool into the ground and the workmanship was outstanding. Everyone was working extremely hard and they all worked so well together. No messing around and clear communication between all trades. Highly recommended to anyone who wants high standard quality of work. Now because my sister has a pool, I see her more. Active Pools...Bringing families together

Personal and professional advise , information and quality workmanship .
Couldn’t fault the craftsmanship and high standard of the pool and the work done to install it .
The whole team at Active Pools and Spas always responded in a courteous, helpful and timely manner , we felt comfortable to ask any questions , as this was all new information for us.
Thank you Andrew and the team , we just Love our new beautiful Pool.

Have put a couple of pools in with these guys now and have never been disappointed.
From start to finish all needs were taken care of and quality workmanship and the use of quality products are one of their many good traits.
First class pool builders, highly recommend.

Andy and his fantastic team installed an inground pool for us last year. The team went above and beyond, through rain and mud to get our pool installed and it looks fantastic!
Thanks Active Pools and Spas!

Andy is a kind hearted and hard-working Dad of young kids building up his own family business in the same small town he grew up in, takes great pride in his work and truly cares... This is the company to contact if you're needing a pool!

These guys are the best - honest, hard working and simply lovely to deal with. Nothing is too much trouble for them, highly recommend

Andy is great to deal with. Good communication and does anything to please

Great company very easy to deal with & excellent work 👍🏻 would highly recommend

The team here are amazing! Great to work with and great results. Couldn’t be happier.