Spotlight Fountain Gate

I had a wonderful experience shopping at Spotlight! The store offers an impressive selection of products, and the clothing section had a great variety of stylish and trendy options. What made my visit even more enjoyable was the exceptional customer service provided by the staff. The lady in the clothes section was incredibly nice and helpful. She patiently assisted me in finding the perfect outfit and even offered valuable style advice. Her warm and friendly demeanor made me feel welcomed and valued as a customer. I highly recommend Spotlight to anyone looking for a fantastic shopping experience with a team of dedicated and helpful staff. I will definitely be returning for my future shopping needs!

Huge store, well stocked friendly staff

I always got awesome fabrics here, and each time I visit, there's something new!

Staffs are very helpful. Spotlight is like a huge candy store for me!

I went to Spotlight and I wanted to find a specific upholstery fabric for my couch. I was greeted by a young man named Riley who assisted me with the fabric. It wasn't on the shop floor and he went out of his way to find it in the back. Wish there were more friendly staff like Riley, definitely would recommend visiting this store 😊😁

I always find the staff so helpful and friendly. Lots of fantastic things to buy too!

The cleanest spotlight I have ever been to with the best customer service. I went in to find needles for a knitting project and was overwhelmed that I had picked something too hard and was getting upset. Kerry was so lovely and read through my pattern explaining the stitches and why I needed the different needles. I can't thank her enough for her kindness, as well as Kathy at the registers who made the sweetest conversation about my star Wars backpack. I wish this store was my local one and not an hour away!

FOUNTAIN GATE STORE
I bought a Cricut machine with lots of accessories today. 30/04/23. The service I received at the Party counter was exceptional, as I had no idea what to do or buy. I’m so sorry I forgot her name, but it started with “B”. She was so busy, yet so helpful. A true asset to spotlight. Thank you for you excellent service.

social distancing and line spaces clearly displayed, love the wide choices in fabric but I especially like this bees fabric!

Initially I went to the Cranbourne home maker spotlight because I had previously bought balloons that I wanted to be filled and was turned away by a rude lady in the Cranbourne store so I decided to go to fountain gate spotlight to get them filled and they were extremely friendly toward me and did it, no questions asked. The ladies at the fountain gate store are so much better than the ones in Cranbourne store. I felt more welcomed here and I got exactly what I wanted without any hassle and such friendly customer service. The lady was so friendly toward my daughter and let her watch her fill the balloons too. If you want top customer service then you should come to the spotlight fountain gate.
I also noticed that they had a wider range of everything and store was well organised and laid out.
Thankyou to you lovely ladies who helped me out today. They definitely deserve a raise. Very happy with my visit and would 100% come here from now on.

it's a spotlight so everything's all the same but there's one super nice girl who was at the fabric cutting section (she has red hair but i forgot to remember her name 😮‍💨)

Had really great service at this Spotlight. I was impressed because the service at other Spotlights hasn't been great. This was my first time at the Fountain Gate store. The staff were approachable, friendly and helped me find what I was needing to find multiple times. They even came back over to check on me to make sure I had found what I was looking for.

From last year when I started visiting and joined membership with Spotlight Store I was amazed how much variety in store there is, I was excited about their money saving reduced prices and price offers on most or nearly all of their products in their store and sent to me via email and by post including their Art & Craft section since I’m interested in Drawing, Painting and Cardmaking.
Their staff have been helpful, so far so good I have not experienced poor quality in their products as well as good customer service and I hope I never will.
Please keep up the good work with selling good quality products and offering good n helpful customer service.

excellent customer service very polite young lady with a smile on her face thank you Catherine will be shopping again here.

Served by Jordan at fountain this morning, 10.45am, exceptional customer service. Need more young enthusiastic helpful people like Jordon. Well done.

Big thank you to Sandra in material section. Was after specific Jurassic Park material, FTG had no stock but Sandra took time to check availability at other stores. Lovely lady.

I can always find what I'm looking for here and the staff are always friendly and ready to help. They are currently doing through some rework construction wise so if you're familiar with the layout, be aware things have moved around now. The entrance is more in the open now, and in line with a couple other sights. Parking can be a of a nightmare but is otherwise a great store.

I have been shopping at Spotlight Narre Warren for many years now and staff have come and gone over that time. A fabulous place to shop for any crafting, sewing, party, bedding, kitchenware it has it all. Just make sure you have a few hours up your sleeve when you call in.

Nice and prompt service. Lovely staff.

The only problem was with the google maps not showing up the store location properly.

Just too much awesome in one shop. Especially the party section.

Was able to purchase everything after months of lockdown. Helpful staff enabling me to find what I wanted. Able to purchase some really good bargains at greatly reduced prices. If you want to purchase material it is a bit of a wait at the cutting tables though. They need more of these, as always very busy. Good experience anyway.