Heidelberg Mowers

Alex and his staff is very helpful. Got detailed knowledge of product and give you right advice. Helps me to choose my Scag II 32 and was in ready stock.

Bought a heap of Stihl and Honda kit from these guys due to their friendly and knowledgeable team, great range and prices. Keep up the good work.

I had an issue with my Stihl trimmer. Mark was so helpful, sorted out the problem and all with a smile. Couldn’t recommend more highly. Thanks again Mark.

I recently purchased a lawn mower from Heidelberg Mower and I couldn't be happier with my decision! This mower has truly changed my life.

Firstly, I have to commend Nick, the salesperson who assisted me during my visit. He was wearing a distinctive red Honda shirt and was incredibly knowledgeable about all the products in the store. Nick took the time to understand my needs and recommended the perfect lawn mower for me. His friendly demeanor and expertise made the entire purchasing process smooth and enjoyable.

As for the lawn mower itself, it's nothing short of amazing. The precision cutting blades make quick work of even the toughest grass, leaving my lawn looking pristine with every pass. The engine runs smoothly and starts up without any hassle, even on colder mornings. Plus, the ergonomic design makes it comfortable to use for extended periods without causing any strain or fatigue.

Since purchasing this lawn mower, I've actually started to enjoy mowing my lawn. It used to feel like a tedious chore, but now it's almost therapeutic. The time I save with this efficient mower allows me to spend more quality time with my family and pursue other hobbies.

Overall, I highly recommend Heidelberg Mower and their selection of lawn mowers. If you're looking for a reliable machine that will make lawn care a breeze, look no further. And if you happen to see Nick in his red Honda shirt, be sure to say hello and let him know he's doing an excellent job!

If i could put 85 stars i would!
Ta

Got my mower serviced here, very happy with the service and the price. Staff very pleasant, informative, knowledgeable. Went back to purchase a whipper snipper, again A+ service. Highly recommended business.

Helpful people, reasonable prices, parking at the front. Offer good cheap service on mowers and all sorts of things. One of the guys fixed my chainsaw as well on the spot for no charge. It only took a minute to fix, but I was impressed by the kind gesture.

I went in for a belt for my mower and they didn't have the original in stock but an aftermarket. After some hesitation about providing an aftermarket alternative, the sales man stated that he could get one but it would be after hours and could personally drop it at my house on his way home. Later that night he dropped it off to my house. That is service above and beyond. Many thanks Heidelberg Mowers.

Great service on my equipment including chain saw, mower and generator. Good information on describing problems and all parts used. It’s what you expect and you get

I can't express enough gratitude for the outstanding professionalism and problem-solving skills demonstrated by Operations Manager Sebastian at Heidelberg Mowers. My initial experience with the company, marred by the incompetence of the owner, Alex, left me as a frustrated and dissatisfied customer. Alex's tendency to overpromise and consistently underdeliver on almost every occasion had put our multi-million dollar company, as well as our affiliated businesses, on the brink of severing ties with Heidelberg Mowers.

Enter Sebastian, the Operations Manager, and a true game-changer! In the face of our dissatisfaction and frustration, Sebastian exhibited a level of expertise, experience, and dedication that completely turned our perception around. If it weren't for Sebastian's exceptional skillset, professionalism, and the seamless way he addressed and resolved our issues, Heidelberg Mowers would have lost not only our company's business but also those of our affiliated partners. It is without a doubt, you can tell he is from a different industry showcasing management styles above reproach.

Sebastian's approach was a stark contrast to the disappointing business practices we experienced with Alex. While the owner overpromised and consistently underdelivered, Sebastian took charge with a refreshing commitment to excellence. His clear communication, transparency, and proactive problem-solving not only salvaged our business relationship but also restored our confidence in Heidelberg Mowers.

Running a multi-million dollar company requires dependable partnerships, and Sebastian's efforts not only saved Heidelberg Mowers from losing a valuable client but also ensured continued collaboration with our affiliated businesses. Sebastian is an asset to Heidelberg Mowers, and I would highly recommend their services to any company seeking reliability, professionalism, and a commitment to exceeding customer expectations.

In conclusion, thank you, Sebastian, for your exceptional contributions and for being the driving force behind a positive transformation in our experience with Heidelberg Mowers. Your professionalism and problem-solving skills truly set you apart, and we look forward to continued successful collaboration with your company.

Great advice, brilliant service. Would take my equipment here even if I lived in Ballarat. Love your work Heidelberg Mowers. Highly recommended.

Great service, they know their trade.

Fantastic service. Attended with a demo saw that needed the pull cord replaced. Needed it done that day (it was lunch time Saturday) and they did it immediately without a complaint. Awesome service. Thank you

Thanks to the Alex Rayan and the 2 Marks
Fantastic customer service and excellent people for a contractor in the mowing business this is hands down the the place to go for all needs you have my business 100% and for many years to come its a pleasure doing business with you guys if i could i whould give 10 stars

Very helpful staff, good knowledge of their products. Well priced parts and spares, and they have a large stock of parts. Would definitely recommend.

Best service! Priced right! These guys are good, real good. If I had an inch I'd give them a mile.
Highly recommended.

Really great business, which I had a positive experience there they went out of their way to help me with a part that I was having trouble finding

Needed to replace a fuel line on New years eve, bought the right size off a roll with no packaging and at a real good price

People who work on Saturday are very nice people. But the boss doesn't show up to work

an excellent shop. polite, super helpful and very good prices. Really good quality sales and follow up service. Cannot recommend Heidelberg Mowers highly enough. Well done Alex

Now my local Stihl dealer..very happy.