JB Hi-Fi Morayfield HOME

I bought this air purifier with the help of Ben (staff) was so polite and easy to talk to with very good at communicating and customer service. He makes sure that you get what you expect and make sure that you will get the product you expected.

Very helpful staff. I had to purchase a gaming headset. The guy that helped me was knowledgeable. He didn't try to just sell me the most expensive thing and took the time to explain what works better for what.

I was enquiring about front loaders. The staff member was knowledgeable and was very willing to help. They were able to discuss the differences between some of the brands that I was interested in. I also purchased a voucher. The staff member at the counter was happy and helpful. Overall it was a positive experience.

Had Team Member Luke help us with our decision making, very knowledgeable, no pressure to buy, explained everything in understandable terminology, knew what he was talking about. Got the product needed and very satisfied with the customer service and the price as well.😊👍Thanks.

Amazing young lady that helped me with my headphones quick purchase and very polite :D

Craig was great to deal with gave us a good deal on a few items very happy with his service.
Purchase Sony OLED TV
Coffee machine

Thanks again Craig

Great little store, all the staff I've encountered have been 1010, Craig in TVs is a wealth of knowledge. Would recommend to all :)

After you have spent 5.5hrs scrolling through the Web sites trying to find 'that movie' only to find that nobody has it........and the only version you can find on YouTube is in Latvian......that has been translated from Mandarin........just pop on down to JB HiFi and pick up your movie on DVD and sit back and relax

Always great service at this store! A massive thank you to Chelle for helping track g down a Kindle for me!

The staff here are very helpful once you get someone's attention. I spent a good 10 mins waiting for a staff member to assist and it wasn't even busy at that stage as they had just opened.

The staff are superb in this store.
I buy pretty much all of my stuff from JB Hi-Fi in Morayfield.
The staff recognise me, and always say hello.
They always give great advice, and because I shop there all the time, they try to offer me a discount on the advertised price, if they are able to.

Went in this Saturday (15/7/23) with a complicated exchange and had an amazing experience with all the staff there. We ended up having to stay in the store for approximately an hour and all of the staff were amazing and helpful, even while keeping on top of the afternoon rush. They went above and beyond to help us out. If I could rate more stars I would.

6/2/20 Was looking for a new laptop and was treated to some pretty great customer service from Luke. Apparently I am not the only one that thinks he gives great service, an elderly couple were waiting to get help from him and they told me that they will only ever talk to Luke because he looks after them. I was impressed with his knowledge of the available laptops but also because he listened to what I wanted from the laptop and as soon as I narrow down the one I want, I will be going back to JB not because of price or convenience but because Luke made me feel valued as a customer.

Service is always great at Morayfield JB, Ben is always very knowledgeable and helpful with what brand and price budget. Always shop here when I need a new appliance.

Staff are always willing to help.
Clean no fuss easy to get in and out.

Service was very good. Young man was very helpful.

Everyone is very kindly.
Help me to find waht i want to buy
And also check the product details for me
Thanks so much 👍👍

Very helpful staff.. very friendly..had some laughs too.

Quick and efficient, great not to have to go to rhe counter to pay

Went in to buy a new Google pixel 7, had some issues with the transaction going through. Ben and the team there handled it amazingly and even stayed back well after closing time to ensure I got my new phone and had everything sorted. Absolutely amazing team and great customer service, would recommend.