KFC Gatton

I don't know what the managers actually do, cause I'm sure the kids run the shift. Arrived after placing my order on the app at just after 7:30pm. Was told there was a 10 minute wait on the Zinger Filets for my burger. Nearly 30 minutes later out comes my order. Got home and ate my burger first. Wasn't really hot so I'm not sure what happened. My chips were hot. Then opened the box of chicken, I had ordered a 6 pce box of 3 original and 3 hot& spicy. Had 3 Lrg pieces of original, and a tiny wing, tiny leg and what looked like a wicked wing for my 3 pieces of spicy. The car park was full of cars being parked obviously all waiting for something. I know the car ahead of me in the drive thru was waiting for Zinger burgers cause I heard them telling them at the speaker box. It's almost all they're worried about is closing at 9, instead of providing food from their menu till closing time. I've had over 15 years management experience in fast food and retail and I know that they don't really care about providing food and food customer service. Something needs to change and they need to get a store manager that will get the other managers into line and the staff as well.

Excellent customer service. Great relaxed atmosphere.

Cooper is an excellent cook and drive thru person. I have come through many times and when ask who the cook is, when they say cooper i know it is good, when he is on drive thru my order is always right and perfect. Highly recommend going to KFC especially when cooper is on. A great person he is.

Best kfc my family an I have eaten my wife had the original bacon an cheese burger and loved every bite and I had the mixed feast chips and chicken cooked to perfection, chicken was moist with a crispy crunchy skin and chips were the best we have had

They have messed up my order almost every single time, but they give me like twice as much stuff as I ordered so 5 stars it is keep up the great work

It was a 15 minute wait because they run out of chicken. 20mins later we had a fresh meal that tasted the best. The young girl behind the counter was doing an amazing job. Not stressing with the amount of orders she was taking in. Well done. I wish I got her name but I told her she was doing a great job. It was lunch time on the 13th July if that helps.

Wouldn't normally give a fast food outlet a rating. But the young lady who served us last Thursday went well and beyond her call of duty.the only thing that annoys me immensely is I forgot to get name. Hope you know who you are
Your customer service can only be classed as outstanding.😁

Order accuracy can be improve but no doubt they have the best KFC spicy fried chicken in this continent .

The got the order right and it was all cooked the chips were ok standerd the first time but a more freasher and better the next time. The staff were fine the first time but more improved the next time. Clean restaurant and facilities. It probably wont go a stray for an update but cant hold that against the staff.

HELLO ALL, I am Megan, the Vegetarian. I hate my husband. But i do love the VEGAN chips @ GATTON KFC lol guys. Hated the server though, who knew women were allowed to work in fine dining LOL

Niah is the best employee she is soo helpful and polite and kind. star employee she is knowledgeable and amazingly helpful food was amazing and had spot on service from Niah and her fellow staff. will return

Best service at any fast food restaurant I have ever had a young Asian lady served us nothing was too hard for her in a very busy time lunch time

FINALLY they got someone who makes some amazingly-good burgers! thanks Natalie :) p.s. don’t ever leave… their burgers suck without you.

I had a remedial massage for my back issue

Food was good today

Friendly staff, haven't ever been given the wrong meal here. There can be long waits but that's what you get for going at busy times (lunch).

Such a beautiful team to work with. It was my first day of practical work, they are very friendly.

Fresh food, only a small wait and not overly oily. Very happy, came through just before 5 PM.

A little slow on service but good food when u don't have to go home cook it

KFC Gatton is very good all the staff should be paid more.