Australia Post - Strathfield Post Shop

The best post office ever I visited.
Especially Victoria who is one of the post officer, she’s amazingly kind. She gave me useful information for a business sender. then help me a lot. I really appreciate and I’m happy to visit for the next time:)

Friendly representative, assisted with my enquiry quickly and promptly. Good conversation. Next steps and timeframe for my matter provided.

Wait time very short, and premises also clean and inviting.

Its crazy how these ladies get such bad reviews. Every time I go to this post office, the ladies are so friendly to me, and in fact are much more friendly than other post places. I'm a regular business customer, and they remember every little detail like the email I need to send the receipt to from the minute I walk in. Kathy is also exceptionally professional, and always explains things well. I'm not sure why people are getting worked up over minor things, like them not allowing to share pens (this is helpful during covid). I always think they work super hard.

Great customer service, swift and efficient. Sent a parcel to Canada, served by a middle aged Indian guy, lovely to be served by him. Signed me up for a discount loyalty programme too!

Best post office in the inner west, staff are lovely, friendly and approachable. Post shop is modern and has everything you need. Just be careful when parking, the rangers know people park for a few minutes to get mail and jump at you like a kid after candy.

My favourite Post Office! They are so friendly, patient and informative 😊

Friendly staff and always very helpful.
Today 4 August 2021 Post Office was closed as a customer had tested COVID positive. Staff member met me outside and said all staff were just informed & were going to get COVID tested

These guys are great really friendly nothing was a problem well done aus post Strathfield

The staff here go above and beyond. Very pleased with the service..

Very kind

Great Post office

Po 504

UPDATE: I don't know what's happened but the service has improved immensely the last few times I've been here. Still a bit of a wait most of the time, but the new staff are a lot friendlier and helpful.

Previous 1 star review: Extremely rude service by the older ladies here, they work so slow yet are so impatient with their customers. Most people come here to collect parcels, there's no need to be aggressive when asking customers for parcel details. Just be nice and polite, and your customers will return the same attitude.

There is a younger lady who is awesome and super friendly. Everyone else is grumpy and rude.

Local Post Shop which recently moved. Getting here by car now requires paid parking, unless you park at the shops and walk over. Service is hit and miss, there are a couple of ladies who I adore and has great service and a couple that makes you feel like you've offended them somehow and isn't happy to work.

Edit: There was 2 free parking spots at the front for mail but now become 1 (1 spot replaced by a garden). Its 10 minutes parking so isn't really enough time to collect anything.

A young lady name ZELIA was helping me with my passport application and I found her very helpful, knowledgeable and friendly, she was trying her very best to served all customer inquiries while serving me. Exceptional customer service - thank you ZELIA.