Oroton Burnside

I purchased the Eton Griptop and matching Card Sleeve. I am very happy with the design, quality and feel of these products. Georgie was lovely to deal with on the phone, and also in store!

Great place to shop for accessories.

love the bags but the WORST customer service ignored.

I came in here for my birthday to buy my first Oroton bag and was very excited about it! I had heard a lot of fantastic things about in store shopping experiences with this company and my friends had really pushed me to go in store and be walked through different options. Well, to say the least my experience at the Burnside store was not what I expected. I was ignored by the woman working in the store, and when I did need help I had to follow her around it trying to get her attention. Then when I was trying to make my mind up between two bags I was again ignored and very quickly told the price as she moved on to different customers. I will still be buying my bag but at a different store where I am not quickly dismissed and my patronage is appreciated.

Burnside Village people!!! Even those earning base sales assistant salaries have delusions of grandeur!

Terrible customer service. Not ignored but bombarded with the pressure to purchase the second I showed interest in a bag! Was not given the time to look around. And was told that EVERY bag I looked at was "VERY popular" ... and in "high demand" ... seriously? Ugh! As soon as I said, "I'm just looking for now" ... was discarded and snubbed.

Products are lovely, well made, good quality, Pity you can't purchase anything. The staff ignore you.

Walked in to buy a handbag probably worth $350. Was completely ignored by the two young staff. Walked out. Bought an alternative brand bag.

Need to improve in customer services