Redspot Car Rentals - Newcastle Airport

There was a mistake made in the system somewhere and the newborn car seat I had ordered had not been included when I arrived. Despite being the only attendant and managing a number of clients, Chris worked quickly to rectify the problem which was very much appreciated. He also organised a car that would be better suited due to the circumstances.

Great vehicle and service, just hard to locate in arrivals Newcastle as there are NO signs.

We loved everything about Redspot Car Rentals and highly recommend them.
The price was the best available.
The car was almost new and in perfect condition.
The service at the desk was excellent and had us on our way with a minimum of fuss.
Location to the terminal was excellent.
Drop off was simple and hassle free.
Five stars, would definitely use again.
Keep up the good work Redspot. Two thumbs up. :)

Excellent customer service from Chris at Redspot / Enterprise at Newcastle Airport. Helped us find a car at very short notice. We will definitely use their service again.

The check in experience was very good and I was happy with the vehicle however on return to the airport I has an accident in Sydney - crumpled the bonnet - still drivable - so I continued to the airport. I was so pleased with the reception I received. They were concerned with me and really worried that I was all right. I relaxed I didn't realise I was shaken up and started to shake but the guys were great and helped me through all the paper work. I can't recommend them enough they were fabulous. Sebih was especially wonderful and I cant thank him enough.

arrived with my elderly mum and the sevice from redspot was the best no problems at all price was very good and the sevice was the best good job redspot.

The service we got was good, price was best around, car was good.

Make sure your insurance is sorted. Insurance is offered when buying on line. When you want documents etc it could be purchased with an American company NOT REDSPOT. You sign docs thinking it's their insurance organised by EXPEDIA but no it's through a third party. You go back and want to buy insurance after as you find you can't talk to anyone on contact numbers given. You cannot. Doesn't leave me with a lot of confidence but leaves me with a lot of confusion. USA is one day and opposite hours to Oz. Means car booked on Sunday cannot be sorted till Tuesday ☹😞😞😞

Flight arrived 10 minutes late at 7.10pm to find the kiosk all closed up. After calling the response I get was, "sorry they must have gone home, can you try another rental company". Useless service.