Avis Car & Truck Rental Newcastle Airport

Got stuck flying in late for work, all rentals were “sold out”. Took the chance and Avis had a commercial vehicle left. The lovely lady at the counter couldn’t have been more helpful and got me sorted with a car to get me out of trouble. Then while leaving the other two ladies even showed me the way out as they were driving out at the same time! Couldn’t be more thankful for all of their help!

We experienced a fligt delay arriving Avis at 2145. I keep calling Avis centre to update them of our flight status before taking off. The conter at NTL is so professional that they keep smiling while answering our last minute request of changing drop off date and full insurance. We ended up with our desire car and updated rental agreement. Next time call the counter desk to ease your worry if you arrive late.

It’s a very rare thing to find people who genuinely help when a person is in need. Tracy from the Budget Avis team at Newcastle went so far out of her way to help me when I got very nearly became stuck at Newcastle airport because of flight delays and couldn’t get to my hotel. Tracy made sure I was safely at my hotel very late in the evening. My sincerest thank you, Tracy. What an absolute stunning person you are and a credit to the Avis and Budget teams!

We were in a bit of a pickle with Europcar car hire when Daniel from Avis went above and beyond for us getting a car ready same day. Haven’t had the best start to our trip with rude people so seeing how great Daniels service really made a positive impact on our trip. Thanks for saving the day Daniel.

We were visiting and needed a car hire from eurocar but they were very difficult to work with so Daniel from Avis was very kinda and went above and beyond to help us get a car rental, highly recommended, friendly and lovely staff :)

Avis personnel are very friendly, professional and helpful. They regularly provide excellent service. I have used many Avis offices around Aus and these guys are by far the best.

Very professional, totally efficient and friendly service. We had an awful day with N R MA premium service and then the man on duty at 6 pm 21/10/2017 was fantastic. Sorted everything out and had us out the door and in the car in minutes.

Absolute champions helped us out when we were in real need !!
Thank you Tracy and Daniel 🙏

Quick and easy to deal, car was spotlessly clean

Excellent customer service. Specially Joel.

Friendly staff, always ready to help

Friendly helpful staff

Good service

Friendly staff, but make sure to check their working hours as they have very limited hours of service at this location.