Soaps Electrics Air & Ice

Quality work, time and time again. We’ve used Soaps for all the electrical work at our property including the installation of aircons, ceiling fan replacements, power point and light switch repairs. Soaps staff are always friendly, professional and on time. Brett offers great electrical advice that we have found valuable on many occasions. I highly recommend Soaps Electrics for any electrical or aircon needs.

Second Review:
Wonderful to receive a call from Brett regarding my concerns about the cleaning of our two air-cons. Soaps Electrics is focused on delivering high quality service - Brett made notes of what needed to be improved and will bring this up with his team!
Thankful and appreciative of the offer to make everything right again! ❄❄🧼✨
If you're ever unhappy - it's so important to voice your concerns so that the company have the opportunity to improve and rectify anything. 🙏🏼😁

Original Review:

Unfortunately, I cannot recommend Soaps Electrics. Very poorly 'serviced and cleaned' air-con units. It was not obvious that the units had been cleaned. They certainly didn't smell clean!! 😕 Dead bugs, debris, dust were still present after the 'clean' (within a couple of months mould was growing on our main unit). The unit just over 1 year old. I phoned Soaps, voicing my concerns. While I appreciate the friendly phone manner. The response I received was along the lines of: it's normal to notice dirt and debris following the clean of a dirty unit. However, I've since been told by a qualified technician that this is simply not the case. He found A LOT of dirt and debris in our unit, the pipes were filled. Our air-con is now beautifully clean and sanitised. ❄❄👍🏼 I feel very disappointed at the waste of $240 I spent intially with Soaps.

Lastly, I'm not impressed by the short notice Soaps Electrics give before showing up to a job! An hours notice (with the last contact being 3 weeks prior!!). Even after requesting more notice, my wishes have not been respected. 😕

Cannot recommend Brett and his team enough. They are always professional, prompt and reliable. I have been using Brett for the last 5 years and each time i get the same exceptional level of service. One of the most professional tradespeople in the mission beach area.

Well organized and very professional. Were able to come out quickly, and called the night before to confirm which was reassuring. The work was great - good price and good quality. They have eftpos facilities as well so payment is easy. 10/10 for mine, a pleasure to deal with.

Professional, courteous, good communicators and always 5 star job done. Will need to join the queue to get them on site.

I highly recommend Soaps. They promptly returned my call and came when they said they would. John who did the work was fantastic - very easy to deal with and very pleasant, and he did a great job under extremely hot conditions. Pricing was good too.

Great Service. Reliable, Efficient, Fast. They have done work for me in my home and business which has always been exceptional. The quality is great and Brett can save you alot of money on electricity bills. I would recommend there services.

Very good business, customer service brilliant. We ordered a install at a busy time of the year, we were given a install date which was achieved on time and at a good price .
I will be happy to do business again in the future.

SoapsElectrics were so efficient in dealing with our troubled refrigerator that was still in warranty. So professional to talk to and solved our issue in a few days. Will definitely be dealing with Soaps for our refrigeration issues again. Thanks Brett and team. We so appreciate you looking after us.

Quoted a reasonable price, invoiced even less. Thanks for the professional job boys! Happy customer.

Wonderful prompt service and attention to detail.
Highly reccommend.
5 stars.

Found them polite, punctual and tidy. Will use again and recommend them to others.

Have used Soaps for a few jobs and will continue to do so. Reliable and great quality.

The service was prompt; professional - great staff also

Great prompt service at a reasonable price.

Great, Professional Local Business

Would not recommend did bad an unprofessional job on my solar refused to rectification yes u did the final on my solar panels after Victoria company installed u made it cyclone standard but used inferior screws which rusted in just a few weeks its was quiet a while ago I did ask u to rectify u blamed true value solaras a professional u knowingly installed the wrong screws $50 worth of screws and this wood never hav been a problem u did admit to me that they were wrong U should hav used correct screws
Knowing they were wrong as a professional now its come back to bite u