Zamel's Jewellers

Came in and spoke with Melanie. She was absolutely wonderful to talk with and helped me out greatly with my purchase! She and the rest of the staff were lovely, and the shop itself was clean and tidy! Would definitely come back!

Was served by Melanie at Zamels Livingston. She was so friendly and her service was so wholesome. Thanks for helping us with the heart bracelets!

Bought my wife a pair of earrings. The customer service was awesome!

Always a bargain to bag.Very friendly and helpful staff.

I'd like to share the experience I had today at zamels Livingston Perth Western Australia, Today I Visted my local Zamel in livingston, where I spotted a watch which was a New Years sale item and was clearly tagged for $49.00. We asked for assistance where the manager proceeded to yell "no, you can't have help", we pretended like we didn't hear the rude comment and another kind employee helped us view the watch. I repeatedly asked if the price was as listed and she responded yes as it was the last day for the sale. After we went to the checkout ready to purchase the manager interfered again took the watch and put it behind her back and proceeded to say"I'm taking this of the shelf , you can't buy it cause I'm not selling it". no apology . no reasoning she just didn't wanna sell it to us. This really annoyed me and hurt us as it was supposed to be a last minute birthday present for my dad.

Purchased an earrings to wife for a surprise gift. Went back to exchange for another style since wife did not like the surprise gift. Staff strictly refused due to covid19 which they said health govt advices. They should put a sign in their store saying no exchange allowed. I am really disappointed with this shop and their customer service. I would not recommend this shop to anyone.

Very bad quality! Don't buy anything from it. I bought a necklace with aud 200 and broken in only 4 months, but they refuse to fix it unless I pay for the fixing. Trust me, don't buy anything!

Bought an expensive gold chain from another zamels store, they offer free cleaning, as livingston is closer to me, i tried to get them to clean my chain but they refused. wouldnt recommend this store

Very poor customer care, lady was arrogant at the checkout.