Healthkick Vitamin Centre

Friendly staff and has a great selection of energy drinks including g fuels, c4 and bang

I love the products at this store, I regularly buy stuff for my morning milkshakes and gym supplements, customer service is ok, I usually prefer the male staff member than the female one just because of knowledge and enthusiasm, he knows the products if I ask for something in particular he would help me to find it.

Staff are always happy to find and order in the obscure products I’m looking for and to bring items over from other stores for my convenience.

My go to health store. They always have majority of supplements I need, and they can even order supplements in that they don’t have , which helps a lot as I use specific items. They always answer the phone, even when busy which is much appreciated to save me the drive. I read through the comments and there was a racist comment from a poster (which I have now reported to be taken down) due to her hideous anti white undertones and perceived “racism”. That poster just wants to have a blame at something clearly non health store related. Her comment was off topic and highly inappropriate.

I’m glad that after reading at the reviews I’m not the only one complaining about the lady in the counter. Her lack of customer service makes me not wanting to get back to that store even tho I like the products.
Very rude

Extremely rude staff member ... felt racially.profiled by her. She was more concerned watching what I was doing than serving other customers. My disability client even asked ME if I was okay as she saw I was being watched when my back was turn. It's 2023 ... this country is diverse. Learn to accept all cultures and remember, when your busy watching the dark skinned ppl, the whites are stealing right under your nose ... just like they stole Australia.

EDIT: Read all.the other reviews and want to make it clear that it was a blonde lady that racially refined me. Also assumed I had no money.

The black haired Indian lady who served me yesterday is incredibly rude. It’s not the first time I’ve been served by her and I’ve always tried to give her the benefit of the doubt but I think I’ll be taking my business elsewhere. By the looks of the other reviews, I’m not the first person to have an issue with her lack of customer service skills and bad attitude. Not happy.

Omg… I just started reading all the reviews and it’s all about the same lady I just had a negative experience with as well. Spent $60 at the shop for two items asked for a bag and got told I had to spend another $0.80 for a paper bag to put my items in. What a rip off

0 Stars.
The long black haired Indian woman, cannot call her a lady, is downright passively rude.
She looks down her nose at us every time. For too long now. Any questions I have I'm just told to look over there.
She needs to pull that cork out of her behind.
Owner, read everyone's reviews.
If she worked anywhere else she would be sacked.
From now on I'll be going to the Kingsway health shop to see the lovely and helpful Lady there.

The lady was not attentive at all. The worst customer service I've ever received. I asked for a paper bag and she just chucked it on the counter top and went back to chatting. Me as a customer had to stand there and bag my own purchases.

It is a shame i cannot give 0 star. The lady with long hair wasnt really helpful. Solo working at the shop therefore i could understand you lady busy. But when customers come for buying esp health products, they need massive help and explanation from the professional rather than for the clerk being bothered to explain more and help. Prob it is the time to reconsider the place's level of customer service ..

#An Issue "customer is the king" concept#
Worst customer service. 😣 The lady was not supportable and She was rude to the customers. Please check other comments, so you can understand if I am correct or wrong.

Rude staff and overpriced! The woman who served me has no idea about customer service. I felt like I was an inconvenience. Won't be returning.

Let me be clear here, I just spent 415.00 dollars at nutrition warehouse I came to THIS store first with my son, was interested in buying some supplements they stock but wanted to ask some questions first. I didn't even get acknowledged! The Indian lady with the black hair, back towards me the entire time. This is not the first time, her customer service is deplorable and basic communication skills are critically lacking. Her knowledge on supplementation is zero whenever I have had to ask her a question she seems like she can't be bothered answering. Jenny Song, the owner of this store must not like making money since alot of these reviews are the same. I preferred to be at this store but since the zero presence of customer service or even basic communication skill I spent my saved money elsewhere. Up your game guys or make this full timer at this store a casual since she is the face of your Joondalup business. Drop the ego, and make some changes. Good riddance.

I wish i could give this place 0 stars. The customer service by the lady in there was atrocious. I asked for a preworkout and when showing her the one i wanted she huffed when realising she had to open the cupboard up. No smile, no have a good day. I will not be going back to support this business. Will all reviews being about the same lady, it makes me wonder why she is still working there and being allowed to drive customers away.

I’ve been to this shop many times and each time I say this is the last. But yesterday I’ve reached my limits. The lady with the black long hair should not be working with customers. She is so rude. I will not be going back to that shop ever again. I’d rather pay extra for shipping and buy online somewhere else.

I was at the counter ready to make the purchase and the lady quickly shut the shop up and kicked me out even though they had another 6 hours till closing. She was like sorry I'll be back in 5mins. Lady with the long black hair. SMH