Harbour Lane Furniture & Bedding Braybrook

We came to Harbour Lane last week to just window shop for my new house and we met the lovely Vivian T. I told her that we were just window shopping to figure out what I wanted for my house and that I wasn’t buying yet, she told me to come back when I’ve got things figured out and she will look after me. I came back today and finally decided what I needed for the house so I came back here to look for Vivian and ended up buying a bedroom package and a lounge. She looked after me like she promised and I couldn’t be thankful enough to have been served by her and her amazing customer service. She helped me decide on my couch haha. She definitely deserves a promotion and recognition for her top service. The furniture at harbour lane is such great quality and pricing you can’t walk away from

I came to Harbour Lane at Ballarat Road last week to shop for my new house. I met the saleswoman lovely Vivian T, she looked after me a lot and I couldn’t be thankful enough to have been served by her. She was really good customer services. I were so happy and satisfied, the furniture in your shop is great quality and pricing. thanks so much, I will be there when I need anything more for my house

I bought a bed from here and I love it. Really good quality, comfortable and affordable prices. Vivian is knowledgeable on all of her products and is very friendly. Highly recommend this shop for anyone looking for furniture and great customer service!

To Hassan K that is working on 27th Mar 2024:-

I would like to express my utmost appreciation for the exceptional customer service provided by Hassan K during my recent visit to Harbour Lane Furniture & Bedding in Braybrook. Hassan's dedication to ensuring a positive shopping experience truly exceeded my expectations.

From the moment I entered the store, Hassan greeted me warmly and took the time to understand my needs and preferences. His product knowledge was impressive, and he guided me through various options with patience and expertise. I never felt rushed or pressured to make a decision, as Hassan prioritized my satisfaction above all else.

Not only did Hassan assist me in finding the perfect furniture pieces for my home, but he also went above and beyond to ensure that the delivery process was smooth and hassle-free. His attention to detail and commitment to customer satisfaction truly set him apart.

Hassan's professionalism, friendliness, and genuine interest in helping me find the right products made my shopping experience truly enjoyable. I left the store feeling confident in my purchases and grateful for the outstanding service I received.

I believe that employees like Hassan K are a true asset to Harbour Lane Furniture & Bedding, and I will not hesitate to recommend your store to family and friends based on the exceptional customer service I received. Please extend my gratitude to Hassan for his outstanding performance and dedication to excellence.

I look forward to returning to Harbour Lane Furniture & Bedding for any future furniture needs, knowing that I will receive top-notch service from professionals like Hassan K.

I bought bunk bed frame and mattress at Harbour Lane Braybrook and very happy with the purchase. Ms.Vivian is super friendly, knowledgable and professional. Highly recommend and will definitely come back 👍

I had purchased my bed and mattress at the store with the help of Vivian. 100% satisfaction, Vivian is extremely helpful, knowledgeable and friendly throughout my stay at the store. Strongly recommended, and I would return for future purchase.

Our experience has been amazing. Furniture is great prices and the customer service was fantastic. This is a MUST, check out this store in Maidstone. Awesome deals.

Loved Vivian’s customer service at the Braybrook store! She greeted me and my family with a bright smile and assisted us personally to find furniture which suited us best in the store! :)
Thank you Vivian!

Harbour Lane offers a variety of Furniture and Bedding.
The setting is modern, well lit and nicely decorated, with staff on hand to offer advise if required.

Beautiful furniture range and very friendly staff. We came in looking for a bedroom suite and were assisted by Fadi in finding the one that best suited us, couldn't be happier with our purchase. We will surely be back in the future.

We bought almost all furniture for our new house last week .All furniture is very nice and strong my family is happy with all furniture . Customer service very nice highly recommended.

I walked into this store after walking out of Amart Furniture and not having any luck with any of the stock of any items and wasn't interested in the waiting timeframe that I was given either. All I can say is how glad I am that I decided to have a quick look inside here. This place is an absolute gem!!! Not only did I find the dining table that I was looking for... But I ended up spending more than I had planned, and I ended up buying other items as well. The staff didn't harass me when I walked in (unlike Amart) and they let me browse by myself. It wasn't until I needed assistance that someone came over to speak with me. I was absolutely beaming when I was told that I could have everything delivered in 2 days time. I couldn't believe it. I walked in there thinking I wouldn't have a dining table for at least another 2 months, no matter where I went.. and I was told that I would have one in 2 days. Delivered to my door. And assembled for me too. Staff were friendly and helpful, lovely to deal with. The store had great stock and prices were reasonable. The quality of the furniture here was impeccable. Everything in this store was built to last. If I could give more than 5 stars, I would.!!

I loved vivian’s great customer service she helped me and my friend het two double mattress and suggested great covers and protectors!
Looking forward for the delivery!!

Vivian Such a nice lady, i like her passion and dedication. We went there just to look but ended up with mattresses and stuff. Keep it up vivian!!

We bought some furniture from Harbour Lane. Habibi assisted alot with the prices and quality. Really happy with the service.

Thank you

Thanks, Fahad (fadi) for providing excellent service.
Will see you again for more stuff we need .
Highly recommended store to look for a variety of furniture.

We were assisted by Fahad for the purchase of our lounge. He has been absolutely exceptional, considerate and kind - I truly haven’t seen this level of service anywhere else. I hope that he gets the recognition that he deserves within the company and we will definitely be returning again simply because of him. Thank you again Fahad, if you happen to see this review!

My experience with this shop has been amazing. Apart from affordable prices, the team here provides superb customer service. They can easily arrange delivery and assembly for you. Look for Vivian for sales assistance and ask for Hameed for delivery. This tandem is quite efficient. ☺

Great prices and excellent service:) thank you Miss vivian!

Came here after multiple months looking for a bed for my daughters room. Extremely happy and satisfied with our service from Vivian! She delivered everything as promised and she was very helpful and had astonishing customer service skills! We are extremely happy with the items and our purchase. Highly recommend visiting fair price and dealing with Vivian! Will be returning in the future