Snooze South Yarra

Brilliant service. Went above and beyond to help when supplier made an error. Highly recommended.

I bought a mattress in-store for delivery as I wanted to test it in person and was helped by Ross, who was a delight.
I tried looking for a bed base in other places but ultimately decided its best to get it from Snooze. I had to order online since the sale was going to be over at night. Booked for pick-up for the online order, but Ross has graciously added the online order with my in-store order so that they can all be delivered on the same day.
Absolutely fantastic service! You're a legend, Ross. :)

HIGHLY RECOMMEND!
Excellent customer service. ROSS, (franchise owner), is extremely knowledgeable, kind and honest in his advice. Ross and the rest of the team are amazing support. They have all your bedding needs covered at the best price. Thank you Snooze South Yarra 😀👍

Highly recommended! Great customer service from Oscar. Very knowledgeable and accomodating, will go the extra mile to put a smile on your face which means extra money in your pocket.

Fantastic customer service from start to finish! A very special thanks to both Rob and Russell at the warehouse who were ever so flexible and helpful by making sure the delivery of the goods took place in such a narrow timeframe. Thanks again to the team at Snooze. You've definitely made another customer very happy!

I can highly recommend buying a mattress / bed at snooze in South Yarra. I had an amazing customer service experience, was looked after very well, really knowledgeable team and fast delivery. All you need for a good night sleep!

OMG! the best customer service! Thamk you so much Oscar for spend all morning with us and all your advice . Was a wonderful experience

Hands down, best store in Melbourne. I purchased my bed in QLD and moved from QLD to VIC and removalists lost a part to my bed during the move. I tried to deal with other stores in getting the part ordered from the manufacturers and felt like I was a waste of time to others and was told that it "simply couldn't happen". Adam (Store Manager) and the South Yarra team seriously went well out of their way to help me out - ordered the part, called me weekly to ensure I was updated with where they were at and even helped me carry it to my car. Cannot fault them at all.

extremely patient and helpful staff all-round,
however the SM specifically went above and beyond with my order which I greatly appreciated. definitely the place to go if you're extremely indecisive but know you want to sleep like a princess!

Lovely people, great service and communication. Prices are reasonable and turn around time for the product (gas lift solid wood base) is more than reasonable.

Susy is knowledgeable and provides a marvellous shopping experience. Just brilliant!

These guys were helpful and willing to negotiate. Quick easy delivery too

Very good and reasonable Mattresses shop in melbourne

Excellent service from bright and attentive staff

Best experience ever :))

Super helpful staff

Best store

Best price deal in this area, excellent customer service. Bought all my mattresses here, can’t recommend highly enough! *****