JB Hi-Fi

This branch is conveniently located at the Melbourne CBD area and has plenty of helpful staff members.

Raj has been a helpful team member assisting me in selecting the right computing device from multiple different selections available.
He also assisted me in getting the suitable accessories and guiding me with the best promotions available during this time and explaining to me how it all works together.

Busy store with options to buy electronic gadgets. The staff here are super busy. You. will need to look for information yourself or wait until someone is free to answer your question. The best part of JB is that they do price match for up to 2 weeks. I bought a product, and it was reduced by 100$ they checked my bills and provided the cash back. Cashback is sent to the original payment method of the purchase.

The service was excellent. The lady that served me was very polite and we had a great chat about PC gaming. I didn’t catch her name but she was very polite. Store was clean and tidy and an easy to follow lay out.

I really appreciate Kieran and two beautiful ladies help for my purchase experience. They are friendly, patient and supportive. They helped me with tax refund paperwork, making the shopping experience smooth and stress-free. Their professionalism and efficiency were impressive.

One of the best JB’s in Melbourne. Spacious, easy access, well stocked. I initially went to the one on Bourke St looking for a specific wireless headphones, they didn’t have it and advised they had them in this store and I was not disappointed. Staff were friendly and helpful.

Visited the store looking for a laptop for design intensive university work and thought I had an idea of what I was after. Spoke to some of the team and was provided with a lot of valuable information about what kind of product would meet the needs I was after long term. Big thanks to Alex who made an effort to assist me with narrowing down my options. Great customer service 👌

My friend and I went to buy a new smartphone and we found an amazing staff member who helped us a lot to find the correct product. He not only helped us to pick the right phone but also educated us about the offers and all the information that helped us a lot in the process. His name is Raghav and we wanna say thank you so much for his support during our visit.

When in to buy a new phone. It’s pretty busy but once I found a staff member to help me out it was smooth sailing. Got the phone screen protector installed and it was worth it.

Very impressed with their customer service!! We came to the shop to replace the headphone under warranty. Multiple staffs helped us which we felt sorry to make such trouble but they were all so nice to us. Especially many thanks to Angela!! Btw I really recommend buying extra cover, worth it.

Came to JB hifi with a budget for a keyboard but had no idea which to buy. Dominic from the games section was exceptional when it came to his knowledge on gaming products. He knew exactly what would be the best value for my money and showed me multiple options that fit my description of my preferences. On top of that, he even gave me a discount on the keyboard so that I could buy a headset within my budget and complete my full setup! Super friendly and approachable staff who definitely deserves a raise.

Staff are friendly, got to try some products on the display before actually buying it.

Luke (apple rep) and especially David helped me troubleshoot charging issues with my phone without me really needing to ask! i thought my phone was broken but they worked through some options for me. they are extremely knowledgeable and they provide great customer service and support. give these guys a raise!!

Was served yesterday by Hayden who did an excellent job comprehensively and politely explaining my options for a new laptop. He got me a fantastic deal on a Lenovo. Amazing service and a wide range of products.

I recently had the pleasure of receiving exceptional service from the JB Hi-Fi manager Eliott. His assistance was not only incredibly helpful but also showcased a level of commitment that went above and beyond my expectations. He made my experience truly seamless and enjoyable. I highly appreciate the support provided.

Really efficient place for my click and collect orders. I've been here multiple times for different purchases, each time has been a good experience. The staff are always helpful but can be hard to get a hold off when it's busy.

Went on 12 May for the new Zelda release. The team handled the crowd really well. The lady who helped me with my order was extremely friendly, patient and went beyond to locate my order. She has pink hair so I would love to commend her if I can find out what her name is.
Update: seeing people complain about waiting for an hour on Zelda release day. As someone with convention and fandom/merch sale experience. 1 hour is childs play compared to 7 hours for a tote bag.

I always love visiting the store and browsing through new things. We went to see mobile phones and were amazed to see new varieties.

Ayden/Aydin (not sure how it's spelled) has given me one of the most pleasant shopping experience in JBHifi. My laptop purchase was such a breeze and he has been extremely helpful even though the store is clearly understaffed.

My partner and I came in looking to get a smart watch ASAP as they're deaf and need it as an accessibility tool. Boris went above and beyond to help even though the store was packed and close to closing, and we walked out with a watch that'll help significantly on the day to day. He also provided an accessible contact option for if any issues came up. Huge thank you to Boris!

One of the best electronics store in Melbourne. Great staff, very polite, helpful and good knowledge of products. Good discounts and easy returns.

I'm a fan who is always up for a bargain. City location.
Good for travel adapters as well!