NanoByte Solutions (AU)

Bought an 8TB WD My Book external drive. Phoned the store to ensure there was stock available. Staff were very helpful. The unit arrived in 2 days (Melb to Gold Coast). Very impressed with service and speed of delivery. Would thoroughly recommend this company

Purchased Edifier S360DB Speakers online. Prompt reply, tracked shipping, arrived 6 days later in good condition.

After an initial stock uncertainty, fast delivery of great quality produce at a good price! Who could ask for more?

Really pleased. Fast friendly service, nice to be able to save a few bucks by doing bank transfer. Laptop arrived day after payment, can't get better than that! They also followed up to ensure I received the item and was happy.

Extremely responsive customer service and delivery was just as fast. I placed an order for a case on a Tuesday and received it by Thursday lunch. Price was by far the cheapest I could find and shipping charges on the case were more than reasonable! I was hesitant at first going by past reviews but it sounds like they had some teething issues to start off with. Can confidentially say there definitely aren't any issues with support or their supply chain!

Very prompt service. My printer was delivered the day after ordering, in good order. Excellent follow-up from NanoByte Solutions. I would happily buy from them again.

The battery I required was out of stock at time of order and it appears that through no fault of theirs, the incoming shipment was delayed several times.
However, there was good communication along the way and as soon as the shipment did arrive the Nanobytes team wasted no time in getting my order to me. Professional service, would buy again.

I cannot praise NanoByte Solutions highly enough. Customer service was faultless and prices are so much better than anywhere else. During COVID lockdown they had my ink cartridges to me within 2 days of ordering which meant I could continue to work from home much more easily. Thanks very much NanoByte Solutions. I will definitely be ordering from you again!

Product received was as described and expected. Product received in perfect condition.
The communication before placing the order, and afterwards was detailed, pleasant and useful. Response times were short.
The quoted delivery time was short, and the actual delivery time was shorter.
So far, I can find no reason why I would not go back to Nanobytes for my next purchase.

I was in search of a 38" Widescreen LG38WN95C-W and accidentally ran into NanoByte. They had the cheapest price online, even cheaper than any other online retailers. The best part was that they had stock when others didn't (note this new monitor only just came out this year).

Started a conversation online with the staff and they were responsive and helpful. The payment options were either Paypal with 2% surcharge or bank transfer. The invoice could be sent to you directly to your email without you having to go through any account creation process.

I chose the bank transfer and had invoice sent to me. Paid by bank transfer and NanoByte acknowledged the payment within 1 hour. The shipping information then quickly came through within the next hour. NanoByte also had the cheaper delivery cost than most of other retailers.

Paid around 8am, and the delivery hit door at around 2pm! Never had a same-day delivery ever! The speed of this service is amazing by NanoByte. It helped that Brisbane had local stock but still amazing experience. The communication post delivery is also satisfying, that the staff called next day to confirm the delivery.

I did have reservations about NanoByte because never heard of this less famous online retailer, however, it turned out to be a drama-free, reliable, and speedy service provided by NanoByte with great price! Recommended!

I had a great experience with them. First I clarified some details about the product(printer) via their website chat feature. Then once clarified I put the order in on Thursday and received within 20 minutes my invoice. Friday they posted the item and I received my tracking details. Monday I already received my item.

To summarize -> great customer service and quick deliver.

Had some reservations about NanoByte due to some negative reviews elsewhere, but they had the product in my hand within three business days after two better-known businesses failed to deliver. Price was just OK, but communication and ability to deliver excellent. Satisfied customer!

Great service. Prompt delivery We have used this company a couple of times in the last two years and have been very satisfied with their customer service. Will use again without hesitation.

Not only did this business have the best price I could find in Australia, they were also really helpful and incredibly fast. After a quick call on a Wednesday afternoon to double check they had stock on hand (printers are a bit hard to find in June 2020), I placed an order online at around 3.30pm. The printer was delivered to my door at 8.45am the next day! Great prices, great service.

Very quick delivery from order, no issues at all, almost too easy.

I am very happy with the service & price provided when I purchased a scientific calculator recently. The order was a Friday & it arrived on the Tuesday so that was prompt. It was well packed to prevent damage as well.

I have ordered an expansive NAS bundle. I was a little worried as I 've never ordered from them and for the incredible lower price . I have read some bad reviews on them also (after the purchase was made) I took the risk and I am more than happy to have done it. The customer service was amazing and they were so quick answering my e-mail ( they even made a call to give me some further information ) . After 3 working days the little beast was at home. Recommended 100%

Hi there sales team,
Wow! Congratulations to all involved. I ordered my headset yesterday morning and it just arrived at my door 30 mins ago. Less than 36 hours turn around Melbourne to Brisbane.
Thank you so much for your awesome service.

Kind regards,

Graham Shorley

Great price, quick delivery (to Perth) and great service. Very well oiled machine. Will definitely reuse and recommend to others.

extraordinary service. good price. super fast. Definitely recommend